Questar Assessment Reviews | Glassdoor

Questar Assessment Reviews

Updated February 15, 2017
62 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Jamie Candee
31 Ratings

62 Employee Reviews

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Pros
Cons
  • Very little respect for work/life balance (in 6 reviews)

  • High turn over, no work life balance, employees hate it (in 3 reviews)

More Pros and Cons

  1. Helpful (4)

    "Dark Horse of the Assessment Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questar Assessment full-time

    Pros

    Veteran company that has been invigorated in the last three years by young, innovative leadership. Most of the executive team members are under 50, have strong tech and business skills and are family focused, providing good work-life balance to employees. Strong staff in Minnesota but remote employees are valued and appreciated as well. Record growth in the last three years. Pay is at/above industry standard. Good benefits.

    Cons

    Revenue has tripled in the past two years, so some growing pains are inevitable. There are a lot of new employees and positions with the current growth, so roles and responsibilities can change quickly.

    Advice to Management

    Keep employee needs an equal focus with client needs. Consider increasing paid time off offering to new employees. Growth is great but needs to be controlled whenever possible.


  2. Helpful (2)

    "DON'T WORK HERE IF YOU WANT A LIFE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Apple Valley, MN
    Former Employee - Anonymous Employee in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Questar Assessment full-time

    Pros

    Company was acquired recently so may have a prayer of improving.

    Cons

    Awful and clueless sr. leadership team; good thing the company was acquired! Unorganized and poor employee onboarding; ridiculous work expectations, felt like a third world sweat shop in a highly unprofessional environment.

    Advice to Management

    Replace your entire leadership team, including the CEO.


  3. Helpful (1)

    "Lack of consistency, planning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in Apple Valley, MN
    Former Employee - Professional in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Above average pay with college degree. Seasonal work scoring tests in education. Professional work ethic in most cases. Free parking.

    Cons

    Jobs may end sooner than expected. Unexpected days off depending on the project. Areas
    require badge at all times. No cell phone use in scoring areas and other designated parts of building. HR department does not follow-up on what they say they will do.

    Advice to Management

    Recognize seasonal employees who may be perfect permanent employees.


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  5. Helpful (2)

    "Reader"

    Star Star Star Star Star
    Current Employee - Test Scorer in Apple Valley, MN
    Current Employee - Test Scorer in Apple Valley, MN
    Recommends
    Positive Outlook

    I have been working at Questar Assessment (More than 3 years)

    Pros

    Friendly environment to work with-in. Project managers, Directors, all employees seem to be respectful, considerate & professional. I have worked there for over 4 seasons and over 6 different projects and have made some professional contacts as well as life-long friends. Great pay and friendly environment.

    Cons

    Sometimes the training can be challenging especially at the speed at which we are trained, but can be quite interesting and rewarding as well.


  6. Helpful (2)

    "Only you can determine what's right for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Good people to work with

    Cons

    Gaps in process creates miscommunication


  7. Helpful (10)

    "Questar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT PM in Apple Valley, MN
    Former Employee - IT PM in Apple Valley, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Questar Assessment full-time (More than 3 years)

    Pros

    Small company where everyone knows everyone.

    Cons

    Sweat shop. Contracts are bid too cheaply so human resources are expected to donate a lot of uncompensated time. Project management is chaotic due to shared resources that are over-extended. Systems are more customized than needed. There is not much advancement opportunity in a small organization with a flat structure.

    Advice to Management

    Bring in IT management that understands how to reorganize and how to re-design applications as products.


  8. Helpful (1)

    "Questar review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Questar Assessment (More than 3 years)

    Pros

    Great work environment, flexible hours

    Cons

    No cons. Great work environment.


  9. Helpful (9)

    "They HAVE to believe the hype"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    These are ambitious and optimistic times for the company. There's much growth going on right now- and there's a chance that such an influx of new blood might change the current culture to something approaching a reality in which the rest of the world operates.

    Cons

    In order for this company to attempt to accomplish all the things they promise- it is necessary to believe themselves super-heroic, and to expect the same unrealistic performances. It is also a facet that there is a strong frame that approximates the religious fervor of a revival. If one does decide to drink the Q-lade, the numerous incursions on the work-life balance seem less transgressive.

    Advice to Management

    Believing your own hype is not a sustainable practice.
    Further, it is really obvious (and quite insulting) when you have ringers put in the hyper-positive reviews.


  10. Helpful (4)

    "Building Something Amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Questar Assessment full-time

    Pros

    Opportunities to work for a company in hyper growth do not come along often. Ability to be on the ground level of amazing work and the ability to be an influencer and decision maker regardless of your level or tenure with the company. I have worked for many companies where the people who were newer didn't have a voice...that is not the case at Questar Assessment. Every day is different and the people are amazing, dedicated and understand what we do here is incredibly important. Opportunities to lead and drive are everywhere. Definitely an environment for high performers to seriously consider!

    Cons

    As I mentioned, the company is in hyper growth. That means we are building processes as we go and that the work hours can be long and the job stressful. The importance of the work here weighs on everyone as they care deeply about the students and educators we serve. A friend said to me the other day "You are more stressed than I have seen you in previous jobs...but I've never seen you more happy." Questar is full of high performers who expect the best from themselves and others. They don't quit. But with that hyper growth and being on the cusp of something so amazing...comes a lot of hard work.


  11. Helpful (9)

    "Poor Management=Poor Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Brewster, NY
    Former Employee - Graphic Designer in Brewster, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a paycheck. Good people on on lower levels of food chain.

    Cons

    This place routinely denies Cost of Living wage increases. Puts everyone on salary and expects employees making $24K-36K a year to work 60-80 hr work weeks. No overtime -- you're on salary!

    Advice to Management

    If you don't want to have to train new employees constantly, try treating them fairly and they may stay around longer than a few months.



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