Questar Assessment Reviews | Glassdoor

Questar Assessment Reviews

Updated April 21, 2017
64 reviews

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2.5
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Jamie Candee
33 Ratings

64 Employee Reviews

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Pros
Cons
  • Very little respect for work/life balance (in 5 reviews)

  • High turn over, no work life balance, employees hate it (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Training needs attention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Scorer in Bloomington, MN
    Former Employee - Test Scorer in Bloomington, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Questar Assessment part-time (Less than a year)

    Pros

    Nice people, pleasant work areas, breaks lunch are well coordinated.

    Cons

    The training session is difficult for a new person coming in. I was in a group of 60 and 3 of us were new. It basically was a review for the 57 returnees. When a question was asked by the leader, they would spout out the answer. I didn't know what they were talking about. The leader would say, "Go to 5.5.8B1 Far-Link Bullet one." I had no idea what it was or where it was. Then they would read a sentence and I couldn't find it. I had to learn the book by myself but could not take it out of the room. I did not qualify. I wasn't surprised.

    Advice to Management

    For people coming in for the first time, have a day of training for them first so they can become familiar with the materials used.


  2. Helpful (6)

    "IT"

    Star Star Star Star Star
    Former Employee - IT Management in Minneapolis, MN
    Former Employee - IT Management in Minneapolis, MN

    I worked at Questar Assessment (Less than a year)

    Pros

    None, to many cons, stay away

    Cons

    many, overworked, terrible benefits,on and on


  3. Helpful (9)

    "DON'T WORK HERE IF YOU WANT A LIFE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Apple Valley, MN
    Former Employee - Anonymous Employee in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Questar Assessment full-time

    Pros

    Company was acquired recently so may have a prayer of improving.

    Cons

    Awful and clueless sr. leadership team; good thing the company was acquired! Unorganized and poor employee onboarding; ridiculous work expectations, felt like a third world sweat shop in a highly unprofessional environment.

    Advice to Management

    Replace your entire leadership team, including the CEO.


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  5. Helpful (3)

    "Reader"

    Star Star Star Star Star
    Current Employee - Test Scorer in Apple Valley, MN
    Current Employee - Test Scorer in Apple Valley, MN
    Recommends
    Positive Outlook

    I have been working at Questar Assessment (More than 3 years)

    Pros

    Friendly environment to work with-in. Project managers, Directors, all employees seem to be respectful, considerate & professional. I have worked there for over 4 seasons and over 6 different projects and have made some professional contacts as well as life-long friends. Great pay and friendly environment.

    Cons

    Sometimes the training can be challenging especially at the speed at which we are trained, but can be quite interesting and rewarding as well.


  6. Helpful (2)

    "Questar review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Questar Assessment (More than 3 years)

    Pros

    Great work environment, flexible hours

    Cons

    No cons. Great work environment.


  7. Helpful (10)

    "Questar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT PM in Apple Valley, MN
    Former Employee - IT PM in Apple Valley, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Questar Assessment full-time (More than 3 years)

    Pros

    Small company where everyone knows everyone.

    Cons

    Sweat shop. Contracts are bid too cheaply so human resources are expected to donate a lot of uncompensated time. Project management is chaotic due to shared resources that are over-extended. Systems are more customized than needed. There is not much advancement opportunity in a small organization with a flat structure.

    Advice to Management

    Bring in IT management that understands how to reorganize and how to re-design applications as products.


  8. Helpful (9)

    "Poor Management=Poor Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Brewster, NY
    Former Employee - Graphic Designer in Brewster, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a paycheck. Good people on on lower levels of food chain.

    Cons

    This place routinely denies Cost of Living wage increases. Puts everyone on salary and expects employees making $24K-36K a year to work 60-80 hr work weeks. No overtime -- you're on salary!

    Advice to Management

    If you don't want to have to train new employees constantly, try treating them fairly and they may stay around longer than a few months.


  9. Helpful (20)

    "Questioning my decision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Apple Valley, MN
    Current Employee - Anonymous Employee in Apple Valley, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Questar Assessment full-time (Less than a year)

    Pros

    Great co-workers that care and dedicate a lot of time to their jobs.

    Cons

    Company hasn't made the mindset shift that they are now in the SaaS business first - test development and scoring second. This isn't to say that test development and scoring aren't highly critical to the Questar business model, but the migration to on-line testing has been treated almost as an after thought. Often with the mentality of, well, the test is ready for print, it just needs to get on-line.
    The technology team (Developers, QA, IT Project Management) is often working until 3 or 4 in the morning since there was no planning done on how we think things should go and modify as we find something that doesn't work well. All too often folks are just learning what is actually needed and asking other new folks how the work gets to done; which no one really knows since almost half of the company is new.
    CEO has ideas of how things are and seems genuinely shocked when she hears that's not reality. It's unclear if she's that unaware or getting bad information from directors that don't want to appear they too aren't clear on what's going on.
    Company portrays they are Agile and building a product. There is Agile in the sense there are stand ups daily, but there is no adherence to the other Agile principles. Product development is purely reactionary to requirements that are often communicated last minute.
    Very little respect for work/life balance. If you have a conflict in the evening or weekend, feels like you are looked down upon for not doing as much as others.

    Advice to Management

    Stop overworking the developers and employees in general.
    While new people can bring in best practices from their previous positions, without a champion of change that has some authority, there's going to be large disconnects between departments and teams with how things are done.


  10. Helpful (7)

    "Company needs leadership and growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reader in Apple Valley, MN
    Current Employee - Reader in Apple Valley, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Questar Assessment part-time (More than 5 years)

    Pros

    - Great people
    - Great Scoring Directors
    - Training is good
    - Job has purpose and can be rewarding

    Cons

    - Projects are scattered and timelines are unpredictable
    - Communication with employees is sometimes cryptic or non-existent
    - Projects seem to be vanishing. Wondering if the company is dying.

    Advice to Management

    - Get projects, work for employees, thrive.
    - Without many projects, hours of work and employment opportunities, the company feels like a glorified temp. agency. There are a lot of readers who would love to have more hours and opportunities. The company, unfortunately, seems to be flailing and losing more clients than it's gaining. I've enjoyed working for Questar, but I'm just not sure that it's viable as a job anymore.


  11. Helpful (2)

    "Reader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Apple Valley, MN
    Current Employee - Anonymous Employee in Apple Valley, MN
    Recommends

    Pros

    Challenging and interesting work. Project Managers treat you with respect, and workplace is professional. Great coworkers too!

    Cons

    Assignments are not available to all who are qualified.

    Advice to Management

    Increase sales and retake your market.v


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