Questrade Reviews in Canada | Glassdoor

Questrade Canada Reviews

Updated August 19, 2017
16 reviews

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Canada

4.0
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Questrade CEO Edward Kholodenko
Edward Kholodenko
15 Ratings

16 Employee Reviews

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Pros
Cons
  • Very low pay and slow promotion (in 5 reviews)

  • QA teams are understaffed and see very high turnover (in 4 reviews)

More Pros and Cons

  1. "Questrade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C++ Engineer in Toronto, ON (Canada)
    Current Employee - C++ Engineer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time (More than 5 years)

    Pros

    Tight knit community and exposure to different aspects of financial industry

    Cons

    Little freedom to choose how to work

    Advice to Management

    Please give employees the freedom to choose how they work

    Questrade Response

    Aug 30, 2017 – Manager, Talent Management Services

    Thank you for your feedback! We are glad that you have had the opportunity to diversify your work experience, and we value the contributions you make to making our community better and stronger. We... More


  2. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good colleagues, open to changes and options

    Cons

    Need to hold people for responsible. We keep clearing other people's mass.

    Advice to Management

    You rock

    Questrade Response

    Dec 8, 2016 – Talent Outreach and Social Media Specialist

    Thank you for your review! Our executive team is definitely innovative and open to new ideas. We’re glad you agree.

  3. Helpful (3)

    "Application Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends

    Pros

    1. Nice co-workers, who were professional, enthusiastic and responsible at workplace
    2. Surprise always popped up to get your mind refreshing!
    3. Corporate culture is very creative and delightful!

    Cons

    It would be great if salaries where higher

    Questrade Response

    Mar 17, 2016 – Talent Outreach and Social Media Specialist

    We appreciate you taking the time to give us feedback and we’re so glad to hear you fit in so well with our collaborative and innovative company culture. Thank you!


  4. Helpful (2)

    "Great company, limited growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time (More than 5 years)

    Pros

    Small company, so it runs lean. Everyone working there is of high quality. Management runs lean too, no danger of "too many chiefs, not enough indians"

    Cons

    No stock options. Not much room for vertical growth. Getting promoted almost requires someone else leaving a higher position first.

    Advice to Management

    Keep up the great work on vision of the company. However, look inwards a bit too. Give incentive to employees to stick around. Give stock options that have been asked about for years. Create some quality of life improvements for customer service jobs, which seem to have the largest turnaround by far. Retraining new hires constantly is likely more expensive than just raising the salaries slightly for those positions.

    Questrade Response

    Dec 8, 2015 – Talent Outreach and Social Media Specialist

    Thank you for your feedback! We appreciate your insight and agree that our thriving entrepreneurial spirit starts from the top – something that we’re very proud of. We do regret, however, that we... More


  5. "Great place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in North York, ON (Canada)
    Current Employee - Business Analyst in North York, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time (Less than a year)

    Pros

    Friendly culture and welcoming in every aspect

    Cons

    The chain of command sometimes becomes blurred

    Advice to Management

    Keep up the great work

    Questrade Response

    Dec 8, 2015 – Talent Outreach and Social Media Specialist

    Thank you very much for your comments. We’re so glad to hear you’ve had a positive experience with us so far!


  6. Helpful (1)

    "being infrastructure professional!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Toronto, ON (Canada)
    Former Employee - IT Professional in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Projects are interesting and there are always new ones available. I was able to learn many essential skills with software tools I will use throughout my career. The people were the best part of this company with many of the always happy and encouraging

    Cons

    hard to make it with the managers in department

    Advice to Management

    Watch out the department head

    Questrade Response

    Apr 8, 2015 – Talent Acquisition Specialist

    Thank you for taking the time to provide your feedback. We take these issues very seriously and we want to improve the situation. We assure you that your feedback has been heard and directed to the... More


  7. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time (More than 5 years)

    Pros

    awesome people, great company vision

    Cons

    lack of documentation on business requirements

  8. Helpful (1)

    "Young, Innovative and Fast Paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time

    Pros

    Corporate culture is unlike any other.
    People are passionate and professional.
    The company is going places.

    Cons

    Projects move so quickly that there is no room to stop, breathe and analyze, let alone celebrate the accomplishments.

    Advice to Management

    None.


  9. "Helpful and understanding people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Specialist in Toronto, ON (Canada)
    Current Employee - Client Services Specialist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time (Less than a year)

    Pros

    Very multicultural, true representation of Toronto

    Cons

    Overqualified staff, not enough chance to grow.


  10. "Great place to get started!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interaction Designer in Toronto, ON (Canada)
    Former Employee - Interaction Designer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Questrade full-time (More than a year)

    Pros

    Collaborative environment, good benefits, understanding managers, flexible schedule.

    There were lots of room for personal growth and they have a lot of trading seminars for everyone to keep up to date on how their software works.. and in general, useful for the staff in other areas so they can get acquainted with the industry.

    Cons

    Was rather unorganized as I didn't have a project manager. My training was kind of shallow so I had to figure a lot of things out for myself.


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