Quicken Loans Reviews in Livonia, MI | Glassdoor

Quicken Loans Livonia Reviews

22 reviews

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Livonia, MI

3.0
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Quicken Loans CEO Jay Farner
Jay Farner
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22 Employee Reviews

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Pros
Cons
  • Work/life balance you have to put in the time to be successful (in 148 reviews)

  • Long hours spent at the office for full time bankers (in 167 reviews)

More Pros and Cons

  1. "Great Opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Post Closing Auditor in Livonia, MI
    Former Employee - Post Closing Auditor in Livonia, MI
    Recommends
    Positive Outlook

    I worked at Quicken Loans full-time (More than 3 years)

    Pros

    They were a great company to work for. I learned a lot that has helped in future jobs. I have yet to find a company that is as ethical, positive, and employee focused.

    Cons

    Very busy and lots of overtime when I worked there as an auditor, which also translates to lots of extra pay and performance bonuses. I was laid off when the market crashed, never offered to come back when things got better.

    Advice to Management

    Hire me again!


  2. Helpful (3)

    "Collateral Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Livonia, MI
    Former Employee - Underwriter in Livonia, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    A wonderful company to work for as a recent college graduate that is looking to find themselves to build their career. Exceptional career opportunities with rapid growth potential and excellent benefits with perks.

    Cons

    Depending on the position the environment is very much high school behavior. If you don't fit into the groups then you are pretty much a target for being eliminated. Overtime opportunities available with bonus contests however management harasses the people that takes advantage of the contests for more money. Management on the collateral team is fairly new with no management experience so they think their primary job is to terminate instead of improving their employees job performance. Everyone is too busy trying to prove themselves at the expense of other people's livelihood. There are over 19 core values for the company and the management team does not follow yet expect employees to. Do the right thing should be everyone's motto.

    Advice to Management

    Absolutely no loyalty to the employees that take pride in their work efforts at all. Before promoting people into leadership carefully review their backgrounds and experience to determine if they qualify for that particular role. Management should also take responsibility for some of the errors that has occurred within the department due to lack of ongoing training.


  3. Helpful (1)

    "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI
    Recommends
    Positive Outlook

    I worked at Quicken Loans full-time

    Pros

    Amazing training - the program is second to none. This company is a leader in the industry

    Cons

    Work life balance - if you want to be successful you have to put in the time. If you want to stay successful you have to put in the time.

    Advice to Management

    More of a chance to work from home. Since everything can be done from a home office offering this set up more often would be a win.


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  5. Helpful (4)

    "Great company if you're not a banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI
    Doesn't Recommend
    No opinion of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    Lots of perks, fun culture, money can be good. They really invest a lot in training and growing their employees. I would love to work for this company again as something other than a banker!

    Cons

    A lot of pressure to sell loans that are not good for customers. When you're not doing well, they start to push you "old leads" where every person you talk to literally will tell you they had submitted their info regarding purchasing a home more than a year ago...and that they had completed the purchase right after that. I thought perhaps it was coincidence, however, those kind of interactions happened to almost all employees right before they got fired for poor performance...so that's a little more than a coincidence.


  6. "Sweat Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    Fun environment and exciting incentives

    Cons

    Quicken overworks employees and tries to make it so that your life completely revolves around work. They underpay.


  7. Helpful (2)

    "Mortgage Banker 2006-2008"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Livonia, MI
    Former Employee - Mortgage Banker in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    Great earnings potential, fun work environment, great benefits.

    Cons

    Long hours, micro-management, high pressure, nights and weekends

    Advice to Management

    Lengthen the leash a little bit


  8. "Photographer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Livonia, MI
    Former Employee - Photographer in Livonia, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    I enjoyed the fast past and the fun environment.

    Cons

    I would of like more help on the sets.

    Advice to Management

    N/A


  9. Helpful (2)

    "One of the best work environments I've ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closing Care Representative in Livonia, MI
    Former Employee - Closing Care Representative in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quicken Loans part-time (Less than a year)

    Pros

    The people could not be kinder or more welcoming; great job training at start of job- they really give you an overview of everything they do instead of throwing you in blind; competitive compensation with extra rewards for excellent work; frequent performance reviews

    Cons

    I often worked long overtime hours, and the work load was always busy (not necessarily a con...)


  10. Helpful (2)

    "Hampsters on Wheels"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Livonia, MI
    Former Employee - Operations Manager in Livonia, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Slurpees, lunches, fun extras like tickets to events. Great technology. They had fun monthly all employee meetings. They try to make it a fun work environment.....try.

    Cons

    there's always another hampster out there to throw on your wheel when you show any signs of fatigue!! People don't matter there.

    Advice to Management

    There are no words that would change the way that they do their business. It is cultured in, and built into their training and expectations to treat people poorly.


  11. "All around, great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Mortgage Banking in Livonia, MI
    Former Employee - Director, Mortgage Banking in Livonia, MI
    Recommends
    Approves of CEO

    Pros

    GOod compensation, the best training, great people

    Cons

    certain stress that comes with any sales job.

    Advice to Management

    none


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