Quicken Loans Reviews | Glassdoor

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Quicken Loans Reviews

Updated February 20, 2018
1,209 reviews

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3.8
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Approve of CEO
Quicken Loans CEO Jay Farner
Jay Farner
169 Ratings

1,209 Employee Reviews

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Pros
Cons
  • Maintaining work life balance can be difficult at times (in 179 reviews)

  • The long hours are due to their compensation being commission based (in 195 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Great Place to Work if You're up to it!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Detroit, MI
    Former Employee - Mortgage Banker in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    -Amazing company culture. Very anti-corporate, all of my leaders had an open door policy, were typically willing to listen to me.
    -Great benefits
    -Great income potential
    -What you make is based on a blend of your natural talent and what you put into it. They give you the tools to be successful if you keep an open mind and are willing to learn.
    -Team-oriented approach, great support systems in place.

    Cons

    -Hours. They're up front with you about how much you'll be working, so you shouldn't be shocked, but talking about it is very different than actually working 50-60 hours a week, typical 6 days out of 7. You can get burned out fast.
    -Since it's sales, most of your income is based on your own performance. It's important to be aware of up front in case that's not for you ( I loved it)
    -They have aggressive sales goals for you. Not unobtainable, and not unfair, but you've got to be willing to work hard and put in the hours.
    -Sometimes the pressure to "put in the hours" can be pretty strong, even when you've worked past the point of efficiency. Typically not in your face, but definitely an "oh, you're leaving already?" vibe that can be off-putting.

    Advice to Management

    Lighten up on hours. I loved working there, and I really didn't want to leave, but it was too difficult for me to balance work and family, and when push came to shove I had to pick family.

    Quicken Loans Response

    Nov 6, 2017 – Social Media Analyst

    Thank you for taking the time to write this review. We appreciate your candid feedback. We definitely strive to give our team members the tools to be successful.

    We make balancing your life a... More


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Quicken Loans full-time

    Pros

    Amazing company culture and great people

    Cons

    Parking and Detroit downtown traffic

  3. "Mortgage Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Quicken Loans full-time (More than a year)

    Pros

    Great job fresh out of college to learn the sales process with a marketing company that has strong brand recognition. Fun culture. ALWAYS innovating.

    Cons

    When I was there, we worked insane hours. I've heard they've toned it down since, which is good.

    Quicken Loans Response

    Feb 19, 2018 – Community Manager

    Thank you for your review!


  4. "Quicken Loans Job Review current"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Detroit, MI
    Current Employee - Operations in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than 5 years)

    Pros

    Great workplace atmosphere, team members all working toward common goal. Morale is high. Most people seem to like their work.

    Cons

    Hours can be on the long side.

    Advice to Management

    Keep supporting your team members!


  5. "Underwriter"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    get to work from home frequently

    Cons

    Changes to teams and leadership creates inconsistency

    Quicken Loans Response

    Feb 12, 2018 – Community Manager

    Thank you for your review.


  6. "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker in Detroit, MI
    Current Employee - Banker in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (Less than a year)

    Pros

    The culture is awesome

    Cons

    Short lunches, and constant dialing

    Advice to Management

    None

    Quicken Loans Response

    Feb 12, 2018 – Community Manager

    Thank you for taking the time to write a review.


  7. "Room For Growth"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quicken Loans full-time

    Pros

    Opportunity to make good money, good training

    Cons

    Long Hours usually over 55 a week

  8. "The Kool Aid is not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time

    Pros

    Great professional Development
    Got 10 yrs of mortgage experience in 3 years
    Very positive work environment

    Cons

    Need to be very open to feedback - not always healthy, but usually very helpful
    Long hours are a must

    Quicken Loans Response

    Feb 7, 2018 – Community Manager

    Thank you for your review!


  9. "Things were amazing but new changes are making it feel like a normal corporation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Detroit, MI
    Current Employee - Graphic Designer in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quicken Loans full-time (More than a year)

    Pros

    Parking, opportunity to get access to unique events, great location. The buildings are also unique and beautiful. Free food for team lunches.

    Cons

    No overtime in my area, lack of respector from other teams, The structure of my team could be improved. Negative changes were rolled out all at once with barely any reasons behind them. No transparency.

    Advice to Management

    Be honest.

    Quicken Loans Response

    Feb 19, 2018 – Community Manager

    Thank you for your candid review. We are always working on new ways to improve the team member experience.


  10. Helpful (1)

    "Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Quicken Loans full-time

    Pros

    Great opportunity.
    Everything you need to know is taught to you.
    Easy way to make 100k+/year once you get the hang of it

    Cons

    Be prepared to work 70+ hours a week if you want to be successful there.
    Intense environment.


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