Quicken Loans Reviews | Glassdoor

Quicken Loans Reviews

Updated June 27, 2017
1,043 reviews

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Full-time Part-time

1,043 Employee Reviews

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  1. "Awesome place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Detroit, MI
    Current Employee - Project Coordinator in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than a year)

    Pros

    Great culture and people. Leadership has your back. Love working downtown Detroit. There are tons of opportunities to move around

    Cons

    I don't have any cons. The company is doing great things in Detroit and Cleveland. Some jobs are lowering paying if you aren't a mortgage banker


  2. "Calling all Interns!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Detroit, MI
    Former Employee - Intern in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly work environment, easygoing, work hard and play hard

    Cons

    There's a lot to learn in a short amount of time, Detroit isn't scary but not great

  3. Helpful (1)

    "Fulfilling work with a great team in a strong culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Team Leader in Detroit, MI
    Current Employee - Technology Team Leader in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than a year)

    Pros

    ⏺️ Positive culture
    ⏺️ Dedication to training, especially leadership
    ⏺️ Reasonable pay, good benefits
    ⏺️ Outstanding extras (they are constantly feeding us)
    ⏺️ Helping out Detroit

    Cons

    ⏺️ Parking is pretty terrible and really makes the commute suck
    ⏺️ Very meeting heavy in conference rooms all around Detroit
    ⏺️ So many people
    ⏺️ Mandatory fun events
    ⏺️ Refusal to fire non-performers

    Advice to Management

    Get rid of at least some of the mandatory fun events and fix the parking situation, please!


  4. Helpful (2)

    "Mortgage Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Cleveland, OH
    Former Employee - Mortgage Banker in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quicken Loans full-time (More than 3 years)

    Pros

    Potential to make a lot of money. Good Benefits. Lots of contests to keep you motivated.

    Cons

    Insane hours, mandatory Saturdays, can be required to work whenever off pace including Saturdays, Sundays and very late at night. Things are always changing so there is no consistency.

    Advice to Management

    Be more consistent and don't treat your employees like they work in a sweatshop.


  5. Helpful (4)

    "For the young and the bold"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Detroit, MI
    Former Employee - Mortgage Loan Officer in Detroit, MI
    Recommends
    Positive Outlook

    I worked at Quicken Loans full-time (More than a year)

    Pros

    If you can commit 100% of your life, you will be greatly rewarded. I could live here every day and feel accomplished. The support is unparalleled compared to any other management out there.

    Cons

    You will have time to drive home and sleep. That's it.

    Advice to Management

    40/45 hour work week option?


  6. "Senior Client Care Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CCS in Detroit, MI
    Current Employee - Senior CCS in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than a year)

    Pros

    -Amazing benefits
    -Awesome pay with salary and commission
    -Free snacks and food
    -Work from home opportunities

    Cons

    -Long hours
    -Peak season is fast pace and not must life balance

    Advice to Management

    Flexible schedules to work from home during peak season


  7. Helpful (3)

    "Power Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Power Banker in Scottsdale, AZ
    Former Employee - Power Banker in Scottsdale, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Quicken Loans full-time (More than a year)

    Pros

    Quicken loans licenses you for free in 18 states (that I'm taking to another company). This is a great company to start your career in the field of mortgage banking. They have the best training in the entire industry and will turn you into a sales shark. Definitely not a career, almost like an internship. Taking my show on the road to work less and make more.

    Cons

    This company will suck your soul away if you stay too long and then is in mind a cult. If you question management then you get black balled into cold calls about their home and garden sweepstakes which is not even close to prospective homebuyers or those owning a home looking to refinance. Also get ready to be pressured into working 65-70 hrs a week. Quicken loans will use you and throw you away as I had 5 buddies I went through training with get canned for the dumbest reasons.

    Advice to Management

    Don't make somebody feel bad for not coming in on the weekends when you force them to work 8-8 Monday thru Friday. Also pay your employees on volume, if they get smart like myself you'll lose them all. QL wants their employees to be sheep.

  8. Helpful (3)

    "Great place to work, provided you can handle the hours(banking)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Banker in Detroit, MI
    Current Employee - Mortgage Banker in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans full-time (More than a year)

    Pros

    Great culture, great training, great benefits. Honestly can say this is the best overall company that I've worked for. I've heard that other positions even have great work life balance.

    Cons

    The hours, oh my the hours. It's a sales position but the expectation is to produce at a very high level. I average over 70 hours a week just to keep up with the goals that have been set. I've been here close to a year and I'm completely burnt out. Your mileage may vary, I'm not saying it's a bad thing if you truly love it. As for me, I'm wanting to transfer to a new role just to get some of my life back.

    Advice to Management

    For the most part, keep it up. Mentoring has been great. Training has been great. Culture overall is great. My only real gripe is being made to feel like I'm doing something wrong for not volunteering to work even more.


  9. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Detroit, MI
    Former Employee - Operations in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quicken Loans full-time (More than 5 years)

    Pros

    Decent pay for the jobs you are doing.
    Decent experience
    Free snacks everyday
    A lot of local discounts
    No other pros

    Cons

    No work life balance
    They do not care about their employees
    Their leaders are extremely cliquey
    There is a lot of favoritism

    Advice to Management

    Show the same compassion you show to client to your employees.


  10. "HR Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Intern in Detroit, MI
    Current Employee - Human Resources Intern in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Quicken Loans (Less than a year)

    Pros

    Great company culture, great perks, amazing work environment

    Cons

    No cons. Love this place

    Advice to Management

    Keep rewarding your employees and making them feel special! Great place to work.


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