Quidsi Reviews | Glassdoor

Quidsi Reviews

Updated July 29, 2017
23 reviews

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4.0
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Quidsi Chief Executive Officer Emilie Arel Scott
Emilie Arel Scott
3 Ratings

23 Employee Reviews

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Pros
  • No dress code, free snacks in the break room, towards the end they offered a happy hour on Thursdays with beer (in 7 reviews)

  • Good pay (if you are lucky enough to get Amazon stock) (in 6 reviews)

Cons
  • Customer Care is expected to fix everything under the false pretense of "helping" other teams (in 10 reviews)

  • No one has any any documentation or real training materials (in 9 reviews)

More Pros and Cons

  1. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Jersey City, NJ
    Former Employee - Customer Service Associate in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Quidsi (More than 3 years)

    Pros

    Friendly environment. Great benefits. Great Snacks.

    Cons

    A startup that unfortunately did not last.

    Advice to Management

    Always keep thinking ahead.


  2. "Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Quidsi full-time

    Pros

    Great work environment for employees.

    Cons

    Hard to move up corporate ladder

  3. Helpful (5)

    "Peer group is great, work could be more fulfilling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Quidsi full-time (More than 5 years)

    Pros

    +work alongside some of the smartest & nicest people (who are also funny!)
    +Amazon stock
    +flexible work schedule
    +opportunity for advancement
    +opportunity for movement inside Amazon
    +power to own your business
    +Amazon benefits

    Cons

    -systems and tools don't keep up with the business
    -constantly chasing deliverables and due dates
    -lack of long-term strategy, everything we do is in the now for right now
    -some of management and leadership don't have any valuable coaching or development skills to offer
    -don't get rid of the people they should but spend time weeding out some more junior folks
    -lack of accountability, ownership, and goal alignment across functional teams

    Advice to Management

    Stop living in the moment, offer a long-term strategy, communicate the how and when we get there, and track against it. Stop the churn and force your leaders to do the same. Stop just saying and start doing/enforcing. There are a lot of great, talented people at Quidsi who want to do the right thing for the business but are hindered by the red tape (that never used to exist), turf battles (created by silo's of the re-organization), lack of passion (due to lack of vision and how we continue to grow long-term). Give your "high potential" employees access to the right development by providing them impressive managers or fear continued lack of strategic vision and big picture thinking for many years to come.

    Quidsi Response

    Oct 10, 2016 – VP HR

    We also think that Quidsians are some of the smartest and nicest people around! We appreciate your summary of some of our many perks and benefits – from career growth opportunities to happy hours to... More


  4. Helpful (3)

    "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    great work environment; lots of fun activities, snacks, events, etc. Smart people too - people are really great at what they do and come from top schools.

    Cons

    Wasn't clear where they stood on the amazon food chain. Seemed like we weren't THAT important to them, though its possible things have changed.


  5. Helpful (4)

    "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Jersey City, NJ
    Former Employee - Associate Director in Jersey City, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Quidsi full-time

    Pros

    Amazing people, collaborative, highly positive environment. Simply some of the best people I have ever worked with - many who have gone on to found their own businesses. They have the right combination of smarts, creativity and drive.

    Cons

    Integration with Amazon stumbled at times, going through a tough transition period. Many of the senior managers left, and the company was in transition from high-growth startup to midsize growing company - and along with that came some growth pains.

    Advice to Management

    Sometimes teams can be too silo-ed, making for friction and/or poor communication between teams. Make sure that the new hires match the current direction of the company.


  6. Helpful (4)

    "culture is in the eye of the beholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Quidsi full-time

    Pros

    - Guiding Principles and Amazon Leadership Principles: everyone seems truly to be on board with these and tries to embody them. This is great because it defines what the company culture, values and standards of expectations.
    - Teams are comprised of talented and experienced people, props to recruiting for setting the bar high.
    - Internal movement opportunities available, though you have to seek it to find it, they're there.
    - If you raise your voice with a well thought out and beneficial idea it will be heard.
    - Medical plans are good and affordable, free food is a nice surprise once in a while too.

    Cons

    - Negative outlook from employees who have been here for a while plays a toll on newer employees who don't know "what it was like before". I'm content with what it is now but others need to stop dwelling on the past and stop being brats about "perks" that were cut down. Morale is low because you're holding a grudge against privileges, not rights.

    Advice to Management

    Don't rely on the culture team and employee services to improve morale and the mood of the company because events and activities won't make me love my job more. They are fun and make Quidsi unique and I do see them as necessary but more personable department specific attention needs to come from the top down in order to be really trending in the transparent direction. Be more organic in this and less structured.


  7. Helpful (7)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising in New York, NY
    Former Employee - Merchandising in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Quidsi (Less than a year)

    Pros

    Great people, fun work culture. A great mix of smart, driven, and kind. Great place to learn and grow.

    Cons

    A little under the shadow of Amazon. Some challenges with integration and limited marketing budgets. Some challenges with re-orgs.

    Advice to Management

    Figure out a clear strategy. Figure out what works, what doesn't. Figure out how to tap into internal innovation.

  8. Helpful (5)

    "Customer care Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits,lots of free food, amazing cl workers, fun environment

    Cons

    Micro management, racism when it comes to promotion. If you are black or Hispanic forget moving up. You will interview for corporate jobs but although you are qualified if you are not a white male or female forget it. A degree does not matter neither does your experience, only your skin color or who you socialize with will slow you go move up with this company.

    Advice to Management

    You preach promote from within but yet only whites get promoted. To save face you hire blacks and Hispanics with degrees and experience but they will never get promoted to something of value. Fix that

    Quidsi Response

    Mar 8, 2016 – VP Customer Care

    While we appreciate your perspective and are truly sorry you felt this way while here at Quidsi, this is simply not true. Over the past twelve months, a significant portion of our diverse population... More


  9. Helpful (6)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Jersey City, NJ
    Former Employee - Associate Director in Jersey City, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    PTO
    Good Hours
    Interesting work
    Competitive compensation

    Cons

    Competitive business
    Technical limitations
    Have to commute from the city


  10. Helpful (2)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Jersey City, NJ
    Former Employee - Customer Service Agent in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quidsi (More than a year)

    Pros

    Amazing co-workers, company parties, Paid Time Off and good benefits.

    Cons

    Poor Management, morale has decreased significantly. Company ended up outsourcing to the Philippines, so many of us were forced into part time or forced to resign.

    Advice to Management

    Be more transparent!


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