QuinStreet Reviews in Foster City, CA | Glassdoor

QuinStreet Foster City Reviews

Updated February 5, 2017
87 reviews

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Foster City, CA

2.5
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QuinStreet Chairman and CEO Doug Valenti
Doug Valenti
61 Ratings

87 Employee Reviews

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Pros
  • Company provides great work life balance and opportunities to those who are willing to invest sincere efforts (in 23 reviews)

  • Great place to start so that you can try many things (in 9 reviews)

Cons
  • High turnover rate due to the senior management having the mentality of "we've been doing it this way for years and it works fine" (in 8 reviews)

  • While entry level employees and lower management seem carefully chosen for friendly qualities, upper management most certainly is not (in 10 reviews)

More Pros and Cons

  1. "Meh"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend

    I worked at QuinStreet full-time (More than 5 years)

    Pros

    Generous benefits and friendly people,

    Cons

    Always increasing productivity demands on shrinking budgets; high churn rate


  2. Helpful (1)

    "A decent stepping stone into digital marketing(and not much else)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at QuinStreet full-time (More than 3 years)

    Pros

    Friendly talented people (on media teams), tons of opportunities for growth and professional development (if you assert yourself), good benefits and generous vacation time for veteran employees

    If you work at QS you have to be very mercenary about it. Chances are if you're new to the industry you will not be paid well initially, but view your whole QS tenure as a paid internship to build up the skills training and, more importantly, X years' experience in the industry to move on to something more lucrative. You have to be assertive and nag nag nag your way into extra trainings and access to platforms, though, or else you will get pigeonholed in your lane and become grist for the next round of layoffs. Additionally, it helps if you have an inside contact to steer you towards the right vertical, as salary bumps and promotions are tied highly to team revenue performance and certain verticals are in an apocalyptic death spiral.

    Cons

    Blatant almost comical favoritism between management and certain employees; painfully process oriented on highly informal if not outright broken processes (no waterfall charts, no Scrum, nothing); high turnover and consequent loss of huge data silos/institutional memory; little communication between account managers and media teams; most of the business is built around a business model that is being weened out of existence; mediocre pay and HR/recruiters who WILL lowball the young and naive

    Advice to Management

    If you don't like being known as a training ground for grads to get compensated training in direct marketing skills, not having org charts is not going to solve it. Create an environment where people will want to stick around(better base pay, more defined processes, less horrific clients) and a business model that actually adapts to the modern world.


  3. Helpful (3)

    "Mass layoffs make it harder on everyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time

    Pros

    There are some genuinely smart and helpful people at the company. HR tries to make a more fun company culture.

    Cons

    The company is constantly doing layoffs due to poor performance, which leaves the entire company future questionable. In addition to obviously making it difficult for those who are laid off, the layoffs also decrease morale and leave the remaining employees scrambling to get the same amount of work done with less manpower. There is no transparency among upper management, and it's clear that the company, at least as a whole, does not value the employees as much as stockholders.


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  5. Helpful (3)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than 5 years)

    Pros

    Decent salary and benefits.

    Cons

    Work/home balance highly variable by department. Company is overly fond of mass layoffs.

    Advice to Management

    View employees as people and not just assets to be cut in downturns.


  6. Helpful (3)

    "Cautiously optimistic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time (More than 5 years)

    Pros

    You're going to work with great clients with big brand names. You're going to work with smart people who are really trying to do the right thing.

    Cons

    It's hard to get things accomplished, and there's a significant lack of senior leadership. This is evident by the stock price and the constant changes in priorities. This leads to confusion and fiefdoms that lead to an atmosphere that, at times, is driven more by politics than trying to do the right thing for the business and/or the customers.


  7. Helpful (2)

    "Good balance, bad salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Foster City, CA
    Former Employee - Manager in Foster City, CA
    Negative Outlook
    Approves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    Work life balance is good. Flexibility options are also good.

    Cons

    Compensation is not very good. Yearly lay offs.


  8. Helpful (7)

    "Great experience, but always a stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Foster City, CA
    Former Employee - Marketing Manager in Foster City, CA
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    - You will gain a lot of good work experience in a fast paced environment. The company is publicly traded, so there is pressure to work hard and be as innovative as possible.

    - The company is headquartered in Silicon Valley for those looking to pursue a career in tech

    - Low level employees (Directors and below) are great to work with, and you will make friends out of them.

    - The health benefits are very affordable.

    - Kitchen is always stacked with tea, coffee, soda, snacks, cereal, etc.

    Cons

    - COMPENSATION: This is the biggest concern I've heard from every single employee (former or current). If you work at QuinStreet, expect to be paid 30-40% less than the average rate for the exact job/title in the Bay Area. However, VPs and Executives are compensated very handsomely.

    - Raises/Bonuses: Everyone is brought on board at a sub-market rate, but are promised annual bonuses and raises. At the end of the fiscal year, expect your raise to be 5-8% if you are promoted, and 1-3% if you are not promoted. This keeps every employee at a sub-market salary for their titles and responsibilities. Also, you will only receive a maximum of 70% of your already low bonus potential.

    - Lack of respect for low level/high performing employees: If you prove yourself as a high performing employee in a lower level job title, you will be expected to take on more responsibilities without a fair raise or a guaranteed promotion.

    - Promotion Cycle: This ties into the prior statement. It can take 2-3 years to get promoted from one level to the next, even if your responsibilities deem promotion within 1 year. QuinStreet has a very nonsensical vertical promotion structure which strictly rewards the amount of years you've been with the company, rather than based on performance.

    - Dying Industry: QuinStreet's entire business model is based off of lead generation for specific market verticals including mortgages, credit cards, for profit education and auto insurance. With more companies conducting in-house marketing, and google making its way into the led-gen space, QuinStreet is slowly losing its purpose in the marketplace.

    Advice to Management

    VALUE YOUR EMPLOYEES. It is time for QuinStreet's executive team to realize the company needs to retain employees to keep the wheel spinning. There is an abnormally high employee turnover rate here due to the fact QuinStreet does not properly compensate its employees in the Bay Area. Until QuinStreet starts treating its employees like other companies in industry, QuinStreet will be nothing more than a stepping stone. People will come to work for you to gain work experience, but will leave after 1-2 years for something bigger and better. If QuinStreet doesn't want to keep spending the time, resources and hassel of hiring and training new employees every few months, upper management needs to start valuing its existing employees so they will stay with the company.


  9. Helpful (2)

    "Media Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at QuinStreet full-time

    Pros

    Relaxed office environment, friendly coworkers, office provides snacks and drinks, vacations, 2 week holiday shutdown in the winter/new year, depending on how lucky you get your boss can be your friend or enemy

    Cons

    high turnover rate, my team is not the same people a year ago, salary comes out to be average if not a tad below it, weak company culture although the admin team is kinda starting to push on it, company has been on the decline

    Advice to Management

    put an honest effort into building up your team and put an end to the high turnover rate that just ends up stalling progress because you have to train new team members


  10. Helpful (14)

    "Just not good... not good at all."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Foster City, CA
    Former Employee - Account Manager in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    Low accountability.
    Office snacks.
    Costco nearby.
    80% of the time your manager will not care about you, but for the 20% they look up, you will probably get yelled at and/or made to do something urgently and without much couth.

    Cons

    This company is an incubator of laziness and unprofessionalism. People stay because they are ok with maintaining a below average salary in exchange for not having to work hard and maintaining the "flexibility" to not show up to the office and/or not do much for their jobs. Excuses are rampant, and managers rarely act in an effective manner. Most are under-qualified and given a title increase in order to have a "director" title that they will never be able to carry to another company, but do not care to dedicate any time or effort in to helping your career.

    There is additionally rampant sleaziness, both in behavior and in professional methods. The company's backbone is built on "don't tell them if they don't ask", and likewise you will encounter behavior from management and coworkers that leaves you feeling a little dirty and like you want to go home. Maliciousness is also rewarded if it garners a small monetary increase.

    This is ultimately a world of "marketers" who don't understand social media and who function in sales like it's a version of The Boiler Room. Sales treats Operations like they are sub-human as well, which is usually a reflection of the sales team's lack of knowledge, accountability, or ability to properly service their own clients.

    Advice to Management

    Stop rewarding bad behavior, and skirting corruption and bad practices under the rug. Hire managers who aren't solely looking for a title bump, but who actually care about working hard and managing people.


  11. "Decent Internship"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free snacks, hands on learning experience, cool people

    Cons

    Work was neither interesting nor challenging.

    Advice to Management

    N/A



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