QuinStreet Reviews | Glassdoor

QuinStreet Reviews

Updated March 24, 2017
208 reviews

Filter

Filter

Full-time Part-time

208 Employee Reviews

Sort: Popular Rating Date

Pros
  • Company provides great work life balance and opportunities to those who are willing to invest sincere efforts (in 23 reviews)

  • Great place to start so that you can try many things (in 9 reviews)

Cons
  • High turnover rate due to the senior management having the mentality of "we've been doing it this way for years and it works fine" (in 8 reviews)

  • While entry level employees and lower management seem carefully chosen for friendly qualities, upper management most certainly is not (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good balance, bad salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Foster City, CA
    Former Employee - Manager in Foster City, CA
    Negative Outlook
    Approves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    Work life balance is good. Flexibility options are also good.

    Cons

    Compensation is not very good. Yearly lay offs.


  2. Helpful (2)

    "Good place for starting out your career and get your foot in the door"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    More responsibilities since it is a mid-size company, good benefits & health.

    Cons

    There is a lack of human resources, making it so that workers are overworked.


  3. Helpful (7)

    "Great experience, but always a stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Foster City, CA
    Former Employee - Marketing Manager in Foster City, CA
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    - You will gain a lot of good work experience in a fast paced environment. The company is publicly traded, so there is pressure to work hard and be as innovative as possible.

    - The company is headquartered in Silicon Valley for those looking to pursue a career in tech

    - Low level employees (Directors and below) are great to work with, and you will make friends out of them.

    - The health benefits are very affordable.

    - Kitchen is always stacked with tea, coffee, soda, snacks, cereal, etc.

    Cons

    - COMPENSATION: This is the biggest concern I've heard from every single employee (former or current). If you work at QuinStreet, expect to be paid 30-40% less than the average rate for the exact job/title in the Bay Area. However, VPs and Executives are compensated very handsomely.

    - Raises/Bonuses: Everyone is brought on board at a sub-market rate, but are promised annual bonuses and raises. At the end of the fiscal year, expect your raise to be 5-8% if you are promoted, and 1-3% if you are not promoted. This keeps every employee at a sub-market salary for their titles and responsibilities. Also, you will only receive a maximum of 70% of your already low bonus potential.

    - Lack of respect for low level/high performing employees: If you prove yourself as a high performing employee in a lower level job title, you will be expected to take on more responsibilities without a fair raise or a guaranteed promotion.

    - Promotion Cycle: This ties into the prior statement. It can take 2-3 years to get promoted from one level to the next, even if your responsibilities deem promotion within 1 year. QuinStreet has a very nonsensical vertical promotion structure which strictly rewards the amount of years you've been with the company, rather than based on performance.

    - Dying Industry: QuinStreet's entire business model is based off of lead generation for specific market verticals including mortgages, credit cards, for profit education and auto insurance. With more companies conducting in-house marketing, and google making its way into the led-gen space, QuinStreet is slowly losing its purpose in the marketplace.

    Advice to Management

    VALUE YOUR EMPLOYEES. It is time for QuinStreet's executive team to realize the company needs to retain employees to keep the wheel spinning. There is an abnormally high employee turnover rate here due to the fact QuinStreet does not properly compensate its employees in the Bay Area. Until QuinStreet starts treating its employees like other companies in industry, QuinStreet will be nothing more than a stepping stone. People will come to work for you to gain work experience, but will leave after 1-2 years for something bigger and better. If QuinStreet doesn't want to keep spending the time, resources and hassel of hiring and training new employees every few months, upper management needs to start valuing its existing employees so they will stay with the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Media Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at QuinStreet full-time

    Pros

    Relaxed office environment, friendly coworkers, office provides snacks and drinks, vacations, 2 week holiday shutdown in the winter/new year, depending on how lucky you get your boss can be your friend or enemy

    Cons

    high turnover rate, my team is not the same people a year ago, salary comes out to be average if not a tad below it, weak company culture although the admin team is kinda starting to push on it, company has been on the decline

    Advice to Management

    put an honest effort into building up your team and put an end to the high turnover rate that just ends up stalling progress because you have to train new team members


  6. Helpful (14)

    "Just not good... not good at all."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Foster City, CA
    Former Employee - Account Manager in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than a year)

    Pros

    Low accountability.
    Office snacks.
    Costco nearby.
    80% of the time your manager will not care about you, but for the 20% they look up, you will probably get yelled at and/or made to do something urgently and without much couth.

    Cons

    This company is an incubator of laziness and unprofessionalism. People stay because they are ok with maintaining a below average salary in exchange for not having to work hard and maintaining the "flexibility" to not show up to the office and/or not do much for their jobs. Excuses are rampant, and managers rarely act in an effective manner. Most are under-qualified and given a title increase in order to have a "director" title that they will never be able to carry to another company, but do not care to dedicate any time or effort in to helping your career.

    There is additionally rampant sleaziness, both in behavior and in professional methods. The company's backbone is built on "don't tell them if they don't ask", and likewise you will encounter behavior from management and coworkers that leaves you feeling a little dirty and like you want to go home. Maliciousness is also rewarded if it garners a small monetary increase.

    This is ultimately a world of "marketers" who don't understand social media and who function in sales like it's a version of The Boiler Room. Sales treats Operations like they are sub-human as well, which is usually a reflection of the sales team's lack of knowledge, accountability, or ability to properly service their own clients.

    Advice to Management

    Stop rewarding bad behavior, and skirting corruption and bad practices under the rug. Hire managers who aren't solely looking for a title bump, but who actually care about working hard and managing people.


  7. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QuinStreet full-time (More than 5 years)

    Pros

    Ability to make your own path.
    Lots of opportunity and freedom to try new methods.
    Awesome leadership that create a positive atmosphere.
    Flexible Schedule

    Cons

    Your job is what you make it and it's your responsibility to make your career happen regardless of any "cons".

    Advice to Management

    Keep being positive and uplifting. You do a great job bringing up people and getting them to learn their own skills and career possibilities by thinking outside of the box and always reinventing.


  8. Helpful (10)

    "Run Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time (Less than a year)

    Pros

    The people you'll end up working with on the floor will be awesome. Great group that have A+ personality that helps overwhelm the overall dull atmosphere of the office.

    Cons

    Management keeps you on your toes with warnings. You never know when you'll be handed a final with a random time frame for you to 'resolve' the issue. It doesn't matter how good you are at your job. You can have terrific numbers, be training other people, and they'll still penalize you for things you didn't otherwise know you were doing wrong.

     It's a rat race without the pay out. Do super well at your job and they'll expect you to do even more without paying you what your time and effort is worth and if you're sub par they'll expect you to do the bare minimum and mostly leave you alone, except you'll be more likely to have them poking you to keep up with KPI's that they pulled out of their butts. The mind games aren't worth the hassle of trying to do everything you can to keep a job that isn't even paying a fair wage.

    Every single day you're just waiting for HR to pop up behind you, say 'Can you place yourself in meeting?' without any prior warning, and then the eventual walk towards the HR office where they'll unload on you a final warning or worse without anything to cushion the blow.

    Advice to Management

    Try to make it less obvious that the company is obviously a scapegoat circlejerk waiting to happen. Firing people and then 'recommending' them to another company makes zero sense and it's even more polarizing when you have stakes in the company you're recommending them to where the pay is a whole lot less. It's beyond sketchy and your lack of transparency just makes it all the more obvious.


  9. "Decent Internship"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free snacks, hands on learning experience, cool people

    Cons

    Work was neither interesting nor challenging.

    Advice to Management

    N/A


  10. "Great for getting experience but not for pay or growth."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuinStreet full-time (Less than a year)

    Pros

    Really fun and energetic coworkers
    Able to learn a lot about SEO and digital advertising

    Cons

    Pay is lower than market rate
    Not working on cutting edge technology


  11. Helpful (5)

    "Another marketing company, gone corrupt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Beaverton, OR
    Former Employee - Call Center Representative in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only benefits currently are the wages, because you can work from 11.50 up to 14 in a year,
    and they supply you $25 a month on a card for an overpriced, under stocked in house mini market for lunch. Also they do have benefits plans, but as a call center rep they're bottom rung barely meeting the Obama care initiative with a high cost and high deductible for what you get.

    Cons

    Overbearing call flows, constant lies to employees about business practices, constantly removing all parts of the job that lets you feel like a human.

    No paid time off, and the time off you can get is 2 days a month that you have to plan into other months ahead of time if you want more than 2 days in a row at some point later in the year.

    They used to have 30 minutes off phone once a month to celebrate all the employees who had birthdays that month called cake day. We used to have team meetings every two weeks to give our opinions and get feedback and updates on what changes were coming, and they took those away.

    We used to have regular side by sides with team lead assistants at least weekly to help boost our skills. One on one meetings with our team leads so they could notify us of how we're doing and review our performance, which has been replaced by a metrics based system that they only allow about 5 minutes to go over now before being shoved back on phones.

    They're doing a corporate overhaul to mitigate as much time not on calls as possible to the point where co-workers can't help new members on the team without getting in trouble themselves because they took more than 5 seconds in between a call, focusing on revenue and exhausting their workforce.

    Lastly, they constantly boast room for promotion, but they nixed most of the team lead and assistant positions, they constantly hire personal friends into higher positions or family of friends instead of dedicated employees. Kind of hard to keep motivated when you keep losing jobs to the floor managers buddies that have only been there for 2 months when you have tried hard for years.

    Advice to Management

    Treat your employees like human beings, stop lying about where the information of where people we call comes from, ie having a script for a website a consumer has never been on since you have dozens of junk websites you draw data from and crooked sources you actually buy information from.

    Drop the incoming call junk where we have someone who can barely speak English dump someone on us for education purposes and refer to the employees as a career advisor. Stop reloading information for fake numbers in the system and trust your employees judgement, instead of making every employees day worse, getting yelled at because they already told us in the past that the lead is dead, no longer living there, etc.

    You can try and make all the revenue you want but the current practices being held in most departments are going to get the company another lawsuit over something ignorant like the incident mentioned on Wikipedia with GIBill.com.



Showing 208 of 214 reviews
Reset Filters