QuinStreet Reviews | Glassdoor

QuinStreet Reviews

Updated October 11, 2017
219 reviews

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219 Employee Reviews

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Pros
  • Company provides great work life balance and opportunities to those who are willing to invest sincere efforts (in 23 reviews)

  • You're going to work with smart people who are really trying to do the right thing (in 10 reviews)

Cons
  • Training is not thorough, management is corrupt, high turnover rate (in 9 reviews)

  • Poor senior management which always rotates (in 11 reviews)

More Pros and Cons

  1. Helpful (4)

    "State of Quinstreet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at QuinStreet full-time

    Pros

    Overall, my experience was decent. Decent work culture, but it varied heavily by department. Pretty small teams so you had a lot of work that kept you busy and made you learn/stay organized.

    Cons

    There's been so many upper management changes due to the instability of the company and market place. It seems like upper management is still trying to figure out what to do to survive. The lack of policy, processes, and accountability is astounding for a company generating as much money as they do. The disorganization among all department is a fair representation of the current state of the company. Departments lack clear and basic communication skills to effectively run operations and generate revenue. Lastly, there's very little room for advancement. There's no clearly defined org chart, which makes everything more complicated.

    Advice to Management

    Establish stricter processes and policies, hold your employees accountable for their work, and please define a company org chart. There is so much turnover that it's hard for employees to track down people to answer simple questions.


  2. Helpful (4)

    "Mass layoffs make it harder on everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time

    Pros

    There are some genuinely smart and helpful people at the company. HR tries to make a more fun company culture.

    Cons

    The company is constantly doing layoffs due to poor performance, which leaves the entire company future questionable. In addition to obviously making it difficult for those who are laid off, the layoffs also decrease morale and leave the remaining employees scrambling to get the same amount of work done with less manpower. There is no transparency among upper management, and it's clear that the company, at least as a whole, does not value the employees as much as stockholders.

  3. Helpful (6)

    "Unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Altamonte Springs, FL
    Former Employee - Sales Representative in Altamonte Springs, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at QuinStreet full-time

    Pros

    Great people to work with. Pay was decent as well as commissions. Paid benefits.

    Cons

    No room to advance or promote. Laid of top sellers to cut expenses. Favoritism between management and certain employees.

    Advice to Management

    Wake up..... Recognize the agents who produce quality and not the ones who you gossip with.


  4. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuinStreet full-time (More than a year)

    Pros

    Great people to work with and opportunity for growth

    Cons

    depending where you live, the commute into foster city.


  5. "Great people, but a company very much in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time (More than 3 years)

    Pros

    Some of the nicest, smartest, most fun people you will meet anywhere. People care here. Excellent exposure for new recruits to almost every aspect of performance marketing. You will learn a ton.

    Cons

    There is very little breathing room to reimagine the business and to chart a more secure course for the future.


  6. Helpful (4)

    "A nice place for you first job. Avoid otherwise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations Manager in Redwood City, CA
    Former Employee - Sales Operations Manager in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than 3 years)

    Pros

    Very good health care package

    Cons

    The management has been flailing for most of the last 2 years, unsure about what they are doing or how to turn the company around. Company morale is very low and the recent layoffs can't have helped. You will get paid at least a third under industry standard wages.

    Advice to Management

    Pay industry standard wages, and your employees might care more.


  7. Helpful (1)

    "My first call center..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Beaverton, OR
    Former Employee - Anonymous Employee in Beaverton, OR

    I worked at QuinStreet full-time (Less than a year)

    Pros

    You know exactly what you are getting day in and day out. These are opt in services only.

    Cons

    Training is not thorough, management is corrupt, high turnover rate. Frequent rule changes and tough punishments for human error.

    Advice to Management

    Make training more thorough and a bit longer. Offer more incentives and rewards to your employees.

  8. Helpful (3)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QuinStreet full-time (More than 5 years)

    Pros

    Decent salary and benefits.

    Cons

    Work/home balance highly variable by department. Company is overly fond of mass layoffs.

    Advice to Management

    View employees as people and not just assets to be cut in downturns.


  9. Helpful (3)

    "Cautiously optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuinStreet full-time (More than 5 years)

    Pros

    You're going to work with great clients with big brand names. You're going to work with smart people who are really trying to do the right thing.

    Cons

    It's hard to get things accomplished, and there's a significant lack of senior leadership. This is evident by the stock price and the constant changes in priorities. This leads to confusion and fiefdoms that lead to an atmosphere that, at times, is driven more by politics than trying to do the right thing for the business and/or the customers.


  10. "Questionable?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Beaverton, OR
    Former Employee - Customer Service Representative in Beaverton, OR
    Doesn't Recommend
    Positive Outlook

    I worked at QuinStreet full-time (More than a year)

    Pros

    Overall work enviroment was really good. There were some really nice people to work with. There are a variety of shifts to choose from so that's great for a person who commutes by public transpotation.

    Cons

    Job title was CSR but it actually involved telemarketing sales. At no time during the interview process was telemarketing mentioned. Poor leads but you are still held accountable to reach a monthly quota. I felt that the selling tactics were borderline lacking integrity.

    Advice to Management

    Be more open as to what the job actual entails. Don't sugar coat it as customer service because it was not. The job is TELEMARKETING SALES.


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