QuintilesIMS Reviews in Parsippany, NJ | Glassdoor

QuintilesIMS Parsippany Reviews

Updated April 3, 2017
27 reviews

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Parsippany, NJ

3.6
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QuintilesIMS Chairman and CEO Ari Bousbib
Ari Bousbib
10 Ratings

27 Employee Reviews

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  1. "Great opportunity and highly rated EEO place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Clinical Educator in Parsippany, NJ
    Former Employee - RN Clinical Educator in Parsippany, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at QuintilesIMS full-time (More than a year)

    Pros

    In charge of my own schedule except with urgent needs. Pharma contract with education opportunities. Online training for 12 weeks prior to hitting the road. I enjoyed being a Road Warrior with a 5 state territory. Salaried position.

    Cons

    Manager was quick to judge each worker and talked to peers behind their back. Once judged, unable to convince her of the value of thinking out of the box. She also had favorites and let us know whom they were by the words she used and special assignments given.

    Advice to Management

    Encourage direct managers to value each member of the team equally. Evaluate each manager for micro managing and stress the importance of allowing out of the box thinking for efficient and cost effective solutions.


  2. "Mid Atlantic Regional Manager"

    Star Star Star Star Star
    Former Employee - Regional Field Manager in Parsippany, NJ
    Former Employee - Regional Field Manager in Parsippany, NJ

    I worked at QuintilesIMS full-time (More than 10 years)

    Pros

    Great pay; freedom to work independently; some ability to advance within the organization; unique work experience compared to other health care jobs

    Cons

    contract work; recent merger created a less friendly environment; despite being on a very long term project, management did not support off boarding for another job within the organization

    Advice to Management

    When company has invested in development of employees and advanced employees, preference should be given to these employees when a contracted project ends. CRA positions seem to be difficult to fill yet displaced employees are not trained for these spots


  3. "Great people, slow advancement, laughable bonuses and salary increases."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Parsippany, NJ
    Current Employee - Senior Analyst in Parsippany, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at QuintilesIMS full-time (More than 5 years)

    Pros

    Good work life balance, great co-workers, flexible hours and some work-from-home options. Great managers and directors. Low stress. No forced overtime.

    Cons

    slow advancement. Low salary increases. Yearly bonuses have been getting smaller and smaller. Outsourcing a lot of tasks to other countries, which is of lower quality and needs to be reviewed, completely inefficient but is cheaper for company executives. No stock options or profit sharing

    Advice to Management

    Increase yearly bonuses and salary increases. Consistent Top performers on the team should be compensated as such. Leaves little incentive to stay with company.


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  5. Helpful (1)

    "Loved my coworkers but sr leadership is lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Parsippany, NJ
    Former Employee - Associate Director in Parsippany, NJ

    I worked at QuintilesIMS (More than 5 years)

    Pros

    Growing company. People are great to work with and manager was great, but I have very little respect for Sr Leadership.

    Cons

    sending a lot of positions to India and letting people go with higher salaries and titles.

    Advice to Management

    Need to have more focus on employee development


  6. "Work worth doing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked for Quintiles for about 7 years and have had an overall good experience. There was plenty of opportunities to grow and develop because of how big the company is. I also enjoyed the flexibility to work from home and the friendliness of coworkers. Also every now and then we'd get a reminder of how our work is supporting the bigger picture of helping patients and I thought that was nice.

    Cons

    Work life balance was often a struggle. Management and company structure going through a lot of changes.

    Advice to Management

    Remember to reward those doing a good job


  7. Helpful (1)

    "Changing Well with the Times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Positive Outlook

    I have been working at QuintilesIMS (More than 10 years)

    Pros

    Good place to work and good senior management even if you don't agree with all decisions. Talented colleagues to work with in a company that is adapting well to a fast changing industry. One of the few global players among its peers and also growing at a rate higher than its peers.

    Cons

    Not as many opportunities these days with a much flatter organization but there are still enough if you work and look hard enough. Like all healthcare related companies, needs to make very tough decisions in a challenging and changing industry.

    Advice to Management

    Think outside the box and outside pharma.


  8. Helpful (1)

    "Principal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Parsippany, NJ
    Current Employee - Principal in Parsippany, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QuintilesIMS full-time (More than 5 years)

    Pros

    Smart and kind associates. Work is interesting. Job advancement is available for those willing to go the extra mile. Innovation exists in spades for most groups. Most people have been here for decades.

    Cons

    Excessive overtime. Sales runs the company. Causes issues with implementations.

    Advice to Management

    Increase internal communication by sharing innovations amongst the difference groups so the organizations, as a whole, can have a better work environment.


  9. Helpful (5)

    "Good...at first"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Educator in Parsippany, NJ
    Former Employee - Nurse Educator in Parsippany, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at QuintilesIMS full-time (More than a year)

    Pros

    Great stepping stone into pharmaceutical industry
    Decent benefits
    Mileage reimbursement is great
    Autonomy; able to work from home which allows for family time

    Cons

    Beware workers comp process; you will be branded an outcast
    You are contracted to work for other companies and Quintiles gets paid very well but they are tightfisted in compensating you when you're traveling a significant amount
    While you're working for 2 companies, you're expected to jump through hoops but no one person can tell you what is going on at any given time because the communication between Quintiles and the other company isn't there
    Problems don't get fixed, just swept under the rug
    They took away our mileage and gave gas cards as the price of gas started dropping; now when you put 1000 miles a week on your personal vehicle you don't get compensated for it
    Once your contract ends you may or may not get placed on another project; if you have bills, you need a consistent job
     TOO MANY CONS TO LIST!!!!

    Advice to Management

    Stop pinching pennies; pay your employees what they deserve
    Give your commercial staff a vehicle, gas card and more money-STOP BEING GREEDY!!!
    Stop micromanaging your staff. They are all grown ups and can read and follow a job description. Stop hiring people with no experience to manage people with significant experience.


  10. Helpful (6)

    "Employee and Talent Focus Is Gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Parsippany, NJ
    Former Employee - Business Systems Analyst in Parsippany, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at QuintilesIMS full-time (More than 3 years)

    Pros

    Company is always growing, benefits are decent (healthcare has increased rapidly the past few years). Vacation time is fair, they offer 401k matching, and they do offer a pension. They also offer tuition reimbursement and wellness reimbursement.

    Cons

    Upper management seems to only be concerned about how much money they are making or how big their next bonus is going to be. Employees are simply treated as numbers and no matter what your performance is your bonus and raise will be very small. High performers are not separated or acknowledged when they go above and beyond. Company seems to be bleeding actual talent (probably more like a rush now) instead of retaining and promoting their best workers. Outside workers are brought in and given higher titles compared to people with years of experience. People have realized that they can coast and do very little, and they are not punished or let go. Maybe they receive a 1% raise instead of 2% raise, but there is no pressure to perform. It doesn't need to be that the bottom 10% of workers get cut every year or anything like that, but workers that are not contributing should be told so and compensation should be applied elsewhere. Talent leaves and just gets plugged in with new workers, and expertise and knowledge is lost along the way.

    Advice to Management

    Get in touch with reality and realize that everyone here plays an important part in their team. Treat them that way instead of focusing on who you are going to be cutting next.


  11. Helpful (13)

    "Stay away unless you are going into consulting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Parsippany, NJ
    Former Employee - Business Analyst in Parsippany, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at QuintilesIMS full-time (More than 5 years)

    Pros

    If you are on the consulting side of the business, that is probably the only area that is allowed to grow within the United States.

    They do offer 401k matching and a pension.

    Vacation benefits are slightly above average, but there are many restrictions on when you can use them and many years you will not be able to take all your vacation time.

    Lower level managers do what they can and every one I worked for was extremely personable and supportive. I believe they are using the hand they are dealt to the best of their abilities, but there is very little room for flexibility and innovation.

    The business itself is extremely stable, as IMS Health essentially has a monopoly in the sector that they operate in. Their data is critical to the pharmaceutical companies and people that buy their data.

    Cons

    I was an employee of IMS for over 5 years and I have seen drastic changes across the board these past few years. The number one focus of upper management is to cut costs and that is it - extreme tunnel vision. There really is no company culture, it always comes back to how much money can we save. Casual Friday's used to be the norm, and eventually this became allowed on every day of the week. Suddenly this was all taken away and there were NO days that casual dress was allowed. This is a pretty silly example, but it shows just exactly what upper management's attitude is towards the every day employees. Decisions like this as we go backwards just leave you scratching your head and wondering what the point of the decision even was. Are we being punished like little kids? Or apparently wearing jeans may offend some of them? There is very little concern over the small benefits as they slowly get eroded.

    Extremely little focus on employee morale and this company is the definition of one that only reports to their shareholders (previously private equity firms). Their is even a defined "us vs them" mentality between teams because of this cost cutting culture. Nobody wants to be the next one to lose their job so people are quick to point out the errors of others instead of working towards a solution.

    I have seen quite a few bright young people come into the company, only to watch them leave one or two years later. I know this is more the norm these days, but IMS seems to be bleeding talent. And the talent that does not leave on their own choice, many lay offs occur and the job is outsourced to a different country. And that is not to say that the new person isn't smart, but people who have built relationships and knowledge for 5,10,15,20 years are being let go. A lot of knowledge is lost in that process and the same relationships are simply not built when a person is on a completely different continent.

    Their are a lot of antiquated processes where one person has been doing the same thing for 10 years, but very little documentation on the process. That is because that single point of knowledge has no time to create the documentation! When that person is let go? All the little nuances that people took for granted start to cause errors that you never even knew existed. As more and more things are outsourced, the data quality has dropped and 2 people are expected to do the work of 3 people. And then those 2 people are supposed to correct the new mistakes that are being made and train the person taking over their job.

    If you are getting into any area on the back end, I don't think IMS Health is a good location. Whether it is IT, data, analysis, technical support these are all constantly being cut and moved elsewhere.

    Advice to Management

    Develop a modern culture that focuses on employees and allows them to succeed in their roles. Reward employees that actually perform well so that you can keep the talent within the company instead of giving every employee the same tiny raise.

    Focus on workplace morale and workload as cost cutting is not the only place that efficiency can be had.



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