QuintilesIMS Reviews | Glassdoor

QuintilesIMS Reviews

Updated April 21, 2017
2,152 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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QuintilesIMS Chairman and CEO Ari Bousbib
Ari Bousbib
331 Ratings

2,152 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Great place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Reading, England (UK)
    Current Employee - Senior Director in Reading, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at QuintilesIMS full-time (More than 3 years)

    Pros

    Somewhere they are committed to you development and in contrast to some other CROs you can spend your career here as internal development is taken seriously. They have done a lot of work to ensure they have market competitive salaries too. People are generally very nice and the offices are great.

    Cons

    Can sometimes be long hours but not all the time - really depends on the project and how you manage it.

    Advice to Management

    Don't give up the commitment to early talent, people development and career mapping.


  2. Helpful (27)

    "Corrosive Workplace especially at Warren office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Warren, NJ
    Current Employee - Software Engineer in Warren, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at QuintilesIMS full-time (More than 5 years)

    Pros

    Overall the QuintilesIMS is great place to work with lots of opportunities to explore and grow, with exception of few bad teams such as legacy CRM located in Warren NJ.

    Cons

    Kiss up slap down culture, predilection for spineless hires. yelling on under links, unethical behavior. If you want psychological damage come here. people here don't trust you because they think you are competitor. Zero co-operation within teams. Product management is a disaster, they bring no ideas to table and don't appreciate any from under links. Hiring process is rigged and adaptation to Agile methodology is a joke.

    Advice to Management

    There is lots of research on organizational life, reshaping and adapting to good ways can bring and attract talented individuals and boost productivity.


  3. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Bedford, NH
    Former Employee - Analyst in Bedford, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at QuintilesIMS full-time (More than 8 years)

    Pros

    Good benefits and vacation packages, competitive salaries. Tuition reimbursement program is a huge plus

    Cons

    Many of the managers I had there didn't seem very invested in helping me achieve my career goals. Building skills and self-improvement exercises are expected to be done outside normal business hours. Annual goal-setting and competency reviews are very cookie-cutter and not much time or focus is put into them throughout the year by management. Felt like a waste of time.

    Advice to Management

    Continually rescheduling or cancelling your scheduled one-on-one meetings with your employees makes them feel like a low priority and not worth your time. Make the effort to show you care about your employees' development.


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  5. "Assistant Manager clinical data services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS

    I worked at QuintilesIMS full-time (More than 5 years)

    Pros

    Broad range of opportunities. Skilled management and operations colleagues. Team oriented approach to solving client needs and delivering solutions/excellence.

    Cons

    Over extended resources causing managers and support staff to lose work-life balance. Offshore support units not supported with adequate training or management.

    Advice to Management

    Focus on delivering excellence rather than trying to gain clients by promising lower costs that cannot be achieved or maintained without sacrificing quality.


  6. Helpful (6)

    "Hostile Work Environment in Warren,NJ"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Warren, NJ
    Current Employee - Software Developer in Warren, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at QuintilesIMS full-time (More than 10 years)

    Pros

    Great company to work which believes in Change .
    and vision.
    Great company benefits
    Pension and bonus
    Excellent growth opportunities in rest of the company.

    Cons

    Very hostile work culture in legacy CRM team.
    People are treated in unprofessional manner.
    There is absolutely organization structure beneath the Director level.
    If you are in technology,please stay away from this place.

    Advice to Management

    Please change the middle management in Warren, NJ


  7. "CTA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cta in Raleigh, NC
    Former Employee - Cta in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at QuintilesIMS full-time (More than a year)

    Pros

    Decent benefits. Position is an excellent way to learn how clinical research works. Very nice facilities at the Durham, NC location.

    Cons

    The management team is all over the place. Training is not the best. Management is not consistent with the CTAs. It is very difficult to move up from this department.

    Advice to Management

    Training, training and more training.


  8. "Great opportunity and highly rated EEO place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Clinical Educator in Parsippany, NJ
    Former Employee - RN Clinical Educator in Parsippany, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at QuintilesIMS full-time (More than a year)

    Pros

    In charge of my own schedule except with urgent needs. Pharma contract with education opportunities. Online training for 12 weeks prior to hitting the road. I enjoyed being a Road Warrior with a 5 state territory. Salaried position.

    Cons

    Manager was quick to judge each worker and talked to peers behind their back. Once judged, unable to convince her of the value of thinking out of the box. She also had favorites and let us know whom they were by the words she used and special assignments given.

    Advice to Management

    Encourage direct managers to value each member of the team equally. Evaluate each manager for micro managing and stress the importance of allowing out of the box thinking for efficient and cost effective solutions.


  9. "Regional Field Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Field Manager in Salt Lake City, UT
    Former Employee - Regional Field Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at QuintilesIMS full-time (More than 10 years)

    Pros

    Excellent company with stellar management. The business model fits quite well in today's Pharmaceutical Industry. The CSO division has been the highly recognized for it's contribution to launching new products and providing talented individuals to drive market share and growth.

    Cons

    Quite frankly, I cannot convey any cons with regards to the organization. All divisions work in concert to provide the highest level of customer service to its clients.

    Advice to Management

    QuintilesIMS always has a robust candidate pool from which to advance and promote talented and successful managers. The realm of disease states and medications are vast from which to secure the best individual to lead a team.


  10. Helpful (4)

    "Great local staff and local leadership, but lack of direction from above"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QuintilesIMS full-time (More than 3 years)

    Pros

    The great, fun culture that started with Appature (purchased by IMS in 2013) has remained. I get to work with very smart, knowledgeable people. No one is working me to the bone. Nice view, free parking.

    Cons

    Upper level management (above the Seattle office) has no idea how to run a software company. Direction keeps changing every few months. Apparently we're Salesforce developers now.

    Advice to Management

    Trust us, and let us do what we need to do to make a better product, rather than signing multi-million-dollar deals on vendor products and services without performing due diligence to determine that they fulfill our customers' needs.


  11. Helpful (2)

    "Tech Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal in Collegeville, PA
    Current Employee - Principal in Collegeville, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at QuintilesIMS full-time (More than 5 years)

    Pros

    "Entrepreneur" feel to your job. Supported to pursue unique projects. If you have a good boss, you will excel.

    Cons

    Boys club. No women in top management roles. Keeps buying companies to show revenue instead of earning it.

    Advice to Management

    Get rid of managers that are in way over their heads, especially ones that keep losing clients. You have many.



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