Quorum Business Solutions, Inc. Reviews | Glassdoor

Quorum Business Solutions, Inc. Reviews

Updated June 23, 2017
22 reviews

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Perry Turbes
13 Ratings

22 Employee Reviews

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Pros
  • great exposure to the oil and gas industry and business (in 19 reviews)

  • Great place to learn a lot about the oil and gas business and technology (in 7 reviews)

Cons
  • Work/life balance is unheard of outside of higher managements (in 20 reviews)

  • Inconsistent guidance from upper management (in 14 reviews)

More Pros and Cons

  1. Helpful (4)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    Good exposure to the oil & gas industry

    Cons

    Churn and burn environment, no value of employees


  2. Helpful (3)

    "Not a Long-Term Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    High starting salary for recent grads

    Cons

    There is no clear career path, lack of company culture, "thrown into the fire" immediately with little to no help

    Advice to Management

    Show your employees you care about them

  3. Helpful (4)

    "Great experience - difficult corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Houston, TX
    Former Employee - Senior Consultant in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    You will learn so much, and have many opportunities for professional development in very little time. Excellent introduction to an interesting niche.

    Cons

    Some have differing opportunities, depending on what project you work on. Some folks spend years working on the same client, which can definitely make growth opportunities challenging. Conversely, if you have the opportunity to work on many projects and perform well, you will get stretched thin. Very thin.

    Compensation was complicated because of the downturn in the energy industry. Although once the company turned around the increase in work was not well represented in compensation.

    Advice to Management

    Try to be more transparent with communication and company direction. Many lower-level people view Management goals as dictum from high above with little basis in everyday realities of the work.


  4. Helpful (21)

    "Not long term career friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    Good training and collaborative work environment that will rapidly get new employees comfortable debugging, writing, and designing computer code. As others had said, regardless of the position you are hired into, you will be working full time on software. Considering the size of the company, Quorum's software is well structured and maintained entirely in house. This makes it a very strong platform for people looking to build a foundation in software development.

    The object oriented software front end with an Oracle or SQL Server back end is a very very common and in demand software structure. Skills developed at Q are highly transferable.

    Cons

    First, long hours. The Q treats all work on a by the hour basis, and they expect all employees to clock 9 hours a day. 9 billable hours (time spent at work truly working) is extremely demanding when you're paid a fixed salary. Combine 9 hours with a commute to downtown, lunch break, stepping out of the office to make a personal call, etc, and you can kiss your free time good bye.

    Second, unreasonable project management. Quorum sells news features to clients based on an "estimate", which is a rough project outline, and number of hours that the project will take to finish. While I understand that having a way to record what fraction of your time was spent on different tasks is important for estimating schedules and billing clients, having a fixed number of hours in which to do software development is terrible. Computer code is a complex logic puzzle, and any additions to that puzzle requires both logic and creativity. There are many ways to solve a problem, and sometimes those solutions manifest quickly and organically, and sometimes they're a long slog of ideas that didn't pan out. Putting a hard timer over such work is effectively setting employees up to fail.

    Third, inconsistent management. Due to the long hours, and often unreasonable projects, employee turn over is high. The result is that the management team is not always the best leaders and most skilled developers, but often whoever's survived the longest. Large differences in management styles is common, and can cause "office space" like moments where I had 3 different "bosses" on a given project, all telling me slightly different things.

    My time at Q was heavily marred by projects with unrealistic timelines and expectations. Despite scoring "greatly exceeds expectations" on my year end reviews, I was ultimately laid off, and was told the decision was due to "performance issues". I'm not sure how to rectify those two facts.

    Advice to Management

    Abandon the 9 billable hours policy, it just leads to employee burn out. Provide management with team building training to create better and more consistent leadership. Allow development work to be done more free form, with an emphasis placed on the quality of the result, and not on the time spent.

    After being let go from Quorum, I'm now being paid more money and working less hours, while working with the same technologies. I feel more comfortable in the work place and have more satisfaction in my work. Being forced to leave Quorum has improved both my career and life as a whole. You do not live up to the claim of being a "first class place for first class people".


  5. Helpful (13)

    "only interested in the bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    -good starting salary
    -good training

    Cons

    -thrust you into a position even if it does not fit skill set (software development)
    -not clear about the goals they expect from employees
    -have a few "favorites" and everyone else is dispensable
    -no cohesiveness or inclusiveness within the company, all software groups work independently and have not communication

    Advice to Management

    treat your employees better, try to find a fit before thrusting someone into a position


  6. Helpful (12)

    "Honest Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    Right off the bat, the job is 99% technical (coding skills). Quorum's applications are based off of code that you need to learn to be able to help clients in any capacity. You're given 3 weeks to learn SQL and C# and Crystal Reports and then you get placed in your role after giving a final presentation. Like everyone says, if you're just starting out, this isn't a bad place to be. Unlike other more traditional consulting roles, you actually pick up the hard skill of learning how to code. In addition, you get the people and time management skills that you would get at another consulting company. You also get tremendous autonomy as you gain experience. The flip side to that is, that once you gain that experience, you'll find yourself at a place where you can learn little else.

    Cons

    Honestly, the bottom line seems to mean more than anything. You have to be billable, and unfortunately if you find an opportunity to create something of value for a client, you can't just work on it, you have to be able to charge it to the client. From the other posts, you can see that there is inherently no company culture, which is 100% true. Also, there are no get togethers. I constaltly saw pictures and videos of my friends during work days go to St. Arnold's and going to Minute Maid Park, but there is absolutely none of that here. Maybe you can go to Flying Saucer (on your dime) with a group.

    Advice to Management

    None. These posts and employees have all mentioned the same thing repeatedly, and it still isn't being followed. Keep doing what you're doing.


  7. Helpful (8)

    "Not Quite Consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Quorum Business Solutions, Inc. full-time

    Pros

    Compensation, Benefits, Young company, Flexibility to work from home occasionally

    Cons

    High turnover, Workload, Management, Lack of transparency

    Advice to Management

    There needs to be better communication within the company.

  8. Helpful (15)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good money and very by the book in their internal process.

    Cons

    Do NOT work for this company if you have a family and you want to start a career. You are just a number to them and they could care less about you or your time. They pay well and if you are hungry or need experience you need to get in and get out.

    A NON team environment and you really will not know who your boss is. They will through you in the deep in with no life preserver.

    They will set you up for failure and then BURN you.

    Advice to Management

    None. This company is too big to see any problems. My advice to people coming in is DON'T.


  9. Helpful (12)

    "Disgruntled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    Pretty high starting salary (more on that in the cons section.)
    Hires a lot of recent grads so the majority of the company is pretty young and easy to talk to.
    Time off (if you can get it approved.)

    Cons

    tl;dr - Pay isn't that high considering how much you work. Work/life balance is unheard of outside of higher managements. Not much career opportunity past manager.

    Where to start? A little background.

    Quorum is a software company that is trying to do what the ink industry did to the printer industry. Instead of having software that works for the client, they sell software solutions with known bugs that will work 90% of the time unless you run into those bugs and will charge the clients money to fix them.

    The way they charge their clients is pretty brilliant. They have in-scope issues (prepaid), which are issues that Quorum deems to be actual software errors caused by a 'fix' or some interaction that they did not take into consideration. They also have what they call out-of-scope (pay as you go) which are just issues that they do not consider in-scope.

    If you fall in the support side, you'll quickly realize that every client has an in-scope list of issues with hours assigned to each issue. Same for out of scope issues. Lower management who will be managing your support teams are expected to hit certain quotas of out-of-scope issue hours on a weekly basis since the company gets to charge more to the clients that way.

    If you fall in the delivery side, you'll quickly realize that the timeline that the upper management/sales team promised the client is daunting. When you are at client site, ten hour days are the usual and if you are lucky you might be able to leave after nine hours, but don't expect that.

    Development are the more technical hands-on coding side of the Q. You'll constantly be barraged by questions about an enhancement that was finished a couple months past. People will message you on Skype asking whether or not their issue for a client is resolved while you have over 10 sitting on your plate at any given time with an emergency issue that was just given to you at 6 PM when you are packing up that needs to be done right this second.

    Which brings us to the high starting salary. While it looks good on paper, it really isn't. Biggest reason, you will be an at-will salaried employee. You will get paid the same amount regardless of how much you work. The management and the employees who will be trying to recruit you will always allude to it being the industry standard where consultants have to work extra hours to help the clients achieve their goals. What they fail to mention is that regardless of which area you work (development, support or delivery) you are still paid for the 8/hr work day your salary dictates. So any extra work you do and billed to the client are just pure profit for the company since they do not pay you for those extra hours and will still bill the clients at the full rate.

    Which ties into the work life balance. It is non-existent. The management in charge of promotion does not care about quality of work but only quantity of work (see hours explanation above.) By doing that, they created a monstrous work culture of who-could-stay-the-latest-or-work-on-weekends. If you do not put in your 9+ hr/day. You'll get passive aggressive emails asking you to verify and resubmit your time sheet or maybe even a call from a senior manager.

    The usual career trajectory goes like this (if you stay in the company long enough.)
    Consultant for 1.5-2.5 years.
    Sr. Consultant/SME(subject matter expert) for 3+
    Manger until you quit.

    Advice to Management

    A lot of the problem falls into hiring managers from outside the company who does not understand how the software works so they over promise the clients in a way that the new hires cannot deliver. So promote from the people that you have retained over the years who actually understands the software that they are working with.

    Work to retain more talents. The company culture of overworking until you quit/get poached by clients cannot be sustained.

    Create a culture in the company that gives each employee ownership instead of dropping hot potatoes into their lap with every project.


  10. Helpful (10)

    "-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Houston, TX
    Former Employee - Senior Consultant in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than 3 years)

    Pros

    Learn, grow, and then leave is a common trend here.

    Cons

    High burn out rate, poor working hours, high expectations, and low morale


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