Quorum Business Solutions, Inc. Reviews | Glassdoor

Quorum Business Solutions, Inc. Reviews

Updated June 23, 2017
122 reviews

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Pros
  • great exposure to the oil and gas industry and business (in 19 reviews)

  • Great place to learn a lot about the oil and gas business and technology (in 7 reviews)

Cons
  • Work/life balance is unheard of outside of higher managements (in 20 reviews)

  • Inconsistent guidance from upper management (in 14 reviews)

More Pros and Cons

  1. Helpful (11)

    "Bad comoany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and good office space

    Cons

    Bad outlook for employees and bad product. If you are looking to buy a measurement system buy FLOWCAL it is a better and more powerful product and the executives at Flow-Cal care about the employees. Quorum could care less who works for the as long as they get to OVER charge their customers.

    Advice to Management

    Get off of your high horse and care. Remove the "silver spoon" and think about the people that work to supply you with that big house or sell the company AGAIN to someone who cares.


  2. Helpful (9)

    "Company places no value in employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Quorum Business Solutions, Inc. full-time

    Pros

    It's funny, I actually wrote this review a couple weeks ago, but when I hit submit then, the glassdoor site was down, and then I forgot about reposting this review. Then today I received an email in my inbox saying a new review has been posted for Quorum, and the title reads "Company does not value employees," which is almost identical to the title of the review I wrote a couple weeks ago so I thought it got automatically reposted. Then I read it and found that it's actually somebody else's review, but I guess the consensus is so strong that it turns out "Company does not value employees" is a common title for reviews for Quorum...

    Anyway, here's the review...

    Pros:

    1. I had the opportunity to work with some talented coworkers - intelligent and very dedicated to work (even though underpaid and not getting treated well by the company).

    2. It is not a bad place to start a career, but it's not a good place to stay for more than a year or two, as agreed by many, many past and current employees. It's not a bad place to start because the company expects to hire fresh grads with no past software experience or oil and gas experience as long as they are willing to put in 10-12 hours each work day as well as work during weekends for a low pay. It is often difficult to get into a good software company or a good oil and gas company with no previous experience at all, so if that's what you want to do, Quorum can let you into the industry that way. Again, as long as you don't mind getting overworked, underpaid, and not respected by the company.

    Cons

    The following are my honest opinion based on the years I've spent at the company and based on facts to the best of my knowledge. I'll try to be as open as possible so that this review can be helpful to the reader. As it is an opinion, take it with your own judgement.

    1. Pathetically Low Retention Rate and the Company Expects it

    If the vast majority of the employees in the company do not stay over a year or two (most of the time less than a year), and the company realizes it and does not think it's a problem at all, it is a very clear sign that the company places no value in its employees.

    From what I see in my years at Quorum, the company always hires hundreds of new employees every year (which is a huge percentage given the whole company only has hundreds of employees). In spite of the aggressive hiring numbers, the company size has stayed the same year after year - can you imagine that? Most current employees found this unbelievable and always wonder where did all the hires go? The answer is: the company's extensive effort to keep over-hiring still does not fill the hole because an even higher number of employees decide to leave the company in any given year.

    The only thing the company has done to try to clear itself from this image from employees' minds is to brainwash them by repeating this slogan in emails and conference calls and wherever they could: "Quorum is the best place for first class people to work." (Basically whenever upper management has a chance to put this on their lips, they would, so that this brainwashing statement could be heard by employees.)

    2. Poor Reputation in the Industry

    As I inevitably became discouraged with what's going on in the company, I started working with multiple recruiters outside of the company to explore opportunities, and only then did I truly realize what kind of reputation Quorum has in the industry. Multiple recruiters have told me that Quorum has a reputation of overworking and underpaying its employees, and one recruiter in particular told me that in his career he has placed a large number of individuals from Quorum to other companies as Quorum employees are known by others in the industry to leave Quorum due to getting overworked and underpaid. It is known within the industry that most people who leave the company have bad things to say about it, and Quorum is known to hire fresh grads straight out of college who don't know any better to fill most of the company's openings in order for it to keep running.

    3. No Work-Life Balance

    Employees are expected to sacrifice work-life balance without much appreciation from management, as the sacrifice is taken for granted. Expect to work 10-12 hours 5 days a week and additional hours on weekends. This is so that the company can sell to its clients a contract where minimal resources and an unrealistically short timeline can be possible. They will try to win clients that way; the expense is employees get overworked and underpaid to make this happen for the company. One time, a project was planned so poorly by the management that the whole team has to work 12-15 hours each day and all weekends to fix everything that goes wrong in the project which lasted for several months. At the end of the project, each employee was given a $50 gift card (yes, $50) to "appreciate" them for the thousands of hours spent working tirelessly for the company.

    4. Low Morale

    Upper management only cares about making the most amount of money with the fewest resources and does not take any effort to protect employees and only tries to maximize profits. All the employees know that, so team morale is extremely low in the company.

    5. Unethical Company (with Specific Stories)

    When I was interviewed by an executive before joining the company, I asked him: "What's your favorite part about working at Quorum?" He answered: "This is an ethical company; that's what I like about it." It is an uncommon answer to give. Most of the time if you think about what your favorite part of a company is, you'd maybe think about the people, the work nature, the day-to-day tasks that you enjoy, the encouraging results, appreciation by management and your team, good benefit package and fair compensation, etc. It's not common that the company being ethical is something that would come to mind. Now I finally realize why this came to the executive's mind, as he knew the company is exactly opposite to that, and he answered that as a self-defense mechanism. Here are at least four specific examples that led to this opinion:

    i. The company would acquire other smaller software companies and promise to keep their people and leaders on the team then lay them all off including the founders of the acquired companies as soon as Quorum has learned their software and acquired their knowledge.

    ii. Because the company is known to hire a huge number of fresh grads who don't know any better to complete 90% of the work at the company, sometimes it's hard to convince clients that the company knows what it's doing. I heard stories from past employees that the company would hire senior-level professionals to get on projects so that the company can get new clients on board, and once the clients are on board, Quorum would lay off the senior professionals to reduce costs. Not sure if using people this way can be considered ethical.

    iii. Come up with unrealistic estimates so that clients can sign contract with Quorum due to the seemingly low project budget and attractive promises, then overwork its employees in order to meet the ridiculous estimates, and senior management would blame it all on junior resources for not being able to meet the unreasonable estimates.

    iv. If employees ever express any feedback to management or have concerns about a supervisor with proven evidence for the concerns, they will be asked to wait for weeks and weeks until the talent acquisition director finally meets with them and tell them "stick with it, it's your problem, we will do nothing about it." Fortunately, Quorum is not the only employer on the planet, so employees do have a choice if getting mistreated. Trying to misguide employees to tolerate employee mistreatment is unethical.

    6. No Mobility Within Company

    A friend of mine was a computer science major and had previous software development work experience before Quorum and was hired on board to be a developer. He accepted the offer because Quorum promised it's a development role he's taking. Shortly after joining Quorum, he was moved into a support role where he did not get to write code and was stuck in the role for multiple years. Quorum did not care enough to give him an internal transfer even when new development projects came up even though his talents and interests are clearly in the development area and not support. I have heard multiple stories like this from different employees. Basically, Quorum does not care about employees' career growth and interests.

    Bottom line: Come here only if you have absolutely no other choice.

    Advice to Management

    1. With Quorum's significant employee retention struggles, it is not difficult to see that there is a problem with the management. Employees do talk to each other, so the way the company treats employees will be no secret.

    2. Given that the company already has an extremely bad reputation as recognized by experienced recruiters and oil and gas software professionals, I hope the company will realize that reputation is something that’s not easy to fix once damaged and start doing the right things.

    3. I had once believed that Quorum is the best place for first class people, and I understand that upper management likes to repeat this line as often as possible so that it can be heard by the employees. Unfortunately, saying something enough times doesn’t make it true. Take action to demonstrate this to employees instead of just repeating this in words. If upper management is lucky enough to hear honest feedback from employees who choose to voice them, take them seriously.

  3. Helpful (11)

    "Don't make the same mistake I did. You can do better than this loathsome company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Some of the people are genuine. I've made great friends working here, and some of the senior management truly do want to help/guide you to the best for your career. The people are what kept me here.
    Vacation is pretty good: 17 days for consultants, 22 for senior consultants, 27+ for managers and above.
    Compensation is above average but beware of the impending doom that is entailed with the money.

    Cons

    On the other side, there are plenty of arrogant people who work here and managers who could not care less about you. People who will betray you, aren't straightforward with you, aren't trustworthy, and are just snakes. You are told one thing and then the actions of management say another.
    Company culture is nonexistent. The three verticals do not interact at all; they make a paltry attempt at putting on events for certain colleges, but don't expect any events anytime soon considering how abysmal oil and gas is doing.
    The benefits are a far cry from outstanding -- terrible health insurance and awful 401k matching.
    They've recently changed the evaluations further delay feedback and transparency on your progress. There is no mechanism to give feedback on your superiors. They've scrapped executive counseling which would give you an opportunity to have a sounding board on your career trajectory to upper management. It seems now that it will be harder for staff level to earn raises and be promoted whereas managers and above continue to line pockets.
    The work is opportunistic at best. Yes, it's a meritocracy but that merit is very inextricably linked to the opportunity you're given. Whether it's mentorship, project openings, other roles, or people who are knowledgeable enough and are willing to give time to see you through an issue. People are so spread thin and stressed out that the knowledge base is hoarded and barely distributed to consultants.
    You'll clock high hours whether it's necessary or for management just to make appearances.
    Turnover is high. Especially as of late because of layoffs that management has not announced and are dealing with poorly, instilling fear and dread in employees. When they tell you they've never had a layoff, that's a lie.
    If you're a college student reading this review, you would be better suited taking your time and talents elsewhere. Don't sign with this company that will chew you up, spit you out, and do you dirty.

    Advice to Management

    Be more transparent to staff level employees. Find the managers who are doing a lackluster job by making reviews more two-sided and get rid of them.


  4. Helpful (11)

    "It's not consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time (More than a year)

    Pros

    It's a great place to learn valuable skills so you can jump to a better job after you've worked at Quorum for about a year.

    Cons

    Quorum tries to lure you in with the job title of "Consultant" and make it sound as if you'll be able to work with clients and help them with their business. In reality, you'll spend 99% of your time searching tables in a database or fixing software bugs introduced by someone who left the company 5 years ago. There's nothing in this job that resembles consulting.

    Quorum's software is unnecessarily convoluted and written on a horrible bug-riddled architecture that needed replacing 10 years ago. Because of this, you'll spend the first several months frustrated and relying on the help of others, but they will often be too busy with their own work to help you.

    As other reviewers have mentioned, there is no such thing as a work/life balance while working at Quorum. There are no company events, and no company culture other than show up, work 12 hours, go home. The starting salary can seem appealing at first, but then once you realize how many hours you work and calculate your per hour rate, it's not as great as it seems.

    Advice to Management

    Since complaining about management is a great way to get fired while working at Quorum, the only way for current or past employees to air their grievances is through forums like this. They really should read these comments and make some changes, but you know they won't. The same complaints have been brought up for years and management still wonders why their new hires are looking for new jobs within 3 months.


  5. Helpful (15)

    "The New Q"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dallas, TX
    Former Employee - Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time

    Pros

    -Decent pay
    -Quorum hires very talented and intelligent people
    -Flexible schedule

    Cons

    -NOT a consulting job. If you are a business major DO NOT work here unless you are interested in learning how to code because that is all you will be doing. Recruiters will assure you that you will not be placed in a technical position--but all the positions at Quorum are EXTREMELY technical. There is a four week training and then after that you are expected to be proficient enough in the programming languages to know how to solve issues. You will be assigned to a 'mentor' who is supposed to help you work through the issues assigned to you..but they will be drowning in work and have very limited time to help you.

    -No company culture. People just show up, do their job & go home.

    -No communication within the different verticals of the company. Quorum is undergoing MAJOR layoffs - 20% or more of the company- because of how the oil & gas industry is right now. However, nothing was communicated amongst the employees until 3 days ago, after teams were cut in half with no warning.

    -You are required to bill 45 hours of work each week to the client. However, you also can't go over on the estimated hours to fix an issue. So, you will end up working more hours and not being able to bill them (or just over-billing the client and getting heat from your manager for it).

    -Management does not care about their employees. They only care about the number of hours that you are spending on your issues. Managers will only reach out to their team when they go over on hours for an issue instead of being proactive and helping you work through issues.

    -Quorum will tell the client that they can get an issue solved in X amount of hours, knowing full well that it will be impossible to do so. Then, when they go over on the budgeted hours for the issue (which happens on virtually every single issue), senior management will blame it all on 'junior resources' for not being able to meet the unrealistic estimates.

    -Employees are moved around based on the need of the company, rather than the skill set of the employee. There are business majors doing development work, simply because they were low on work in their current position. When employees reach out to HR or other senior management about it they are told that there is no other option and they need to learn how to do it. Management wonders why we never meet deadlines and there are incompetent people on teams? This is precisely why.

    The other reviews on here are VERY accurate. Don't accept a job here unless you know exactly what you are getting into.

    Advice to Management

    -Communicate with your employees. Especially about the recent layoffs, or else all of your good employees, who actually like working at Quorum, will leave because they are scared that they will be next to get laid off.

    -Get to know your employees so that when a new project opens up, you put the best people for the job on it, not just whoever has bandwidth.

    -Stop lying to college students to get them to work here. Be transparent about the fact that this is a highly technical job.

    -Be transparent to your employees and to your customers. Stop over promising and underestimating the number of hours it will take to complete a project/issue. BE TRANSPARENT.

    -If you truly believe that Quorum is "the best place for first class people to work" then actually treat your employees like they are first class people.


  6. Helpful (14)

    "Terrible company, very poorly run and organized."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time

    Pros

    Generally good salary for young professionals. Most of the people I worked with below management were pretty nice.

    Cons

    Horrible work life balance. They lure smart, young college grads in with a good salary and seemingly good career growth. They will not place you according to any skills or knowledge you already have, but only where there's room. The chance for travel is actually low, and they will stick you at a desk being a computer programmer without giving you the tools necessary to succeed. They're "training" is a joke, and all they really do is just hire way too many people with the hopes of churning out a couple kids who will sacrifice their entire lives for the company. The rest they will let go with no remorse. They decide instantly (based on nothing) whether you fit their mold or not, and if you do not, they will treat you badly and look for reasons to get you out the door.

    Management is terrible, and there is a very inconsistent mismatch between what the expectations are for each employee. Everything in the company is just band-aid on top of band-aid fixes, and they never actually try to solve or fix any problems. This leads to a lot of wasted time and money, as well as low customer satisfaction.

    The whole work culture is just backhanded and full of politics. Everyone talks behind each other's backs. I was literally lied to by many people in upper management, as well as people that were phony nice to me that I sat next to every day and I believed to be good people.

    Layoffs are very prevalent, even though they'll keep hiring a LOT of people to make it seem like they're not doing bad.

    Advice to Management

    Actually treat your employees well and listen to them. Stop wasting time and money at every corner by being disorganized. There are people doing hardly any work that make more money than people who do the work of 10 employees. Actually lay out expectations for new employees and be consistent with them. Then you'll stop having terrible turnover, and good employees will want to stay instead of everyone leaving after a year.


  7. Helpful (14)

    "Okay place to start, but no one stays. Massive layoffs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Houston, TX
    Former Employee - Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. full-time

    Pros

    Quorum is an okay place to start for a new college graduate. The pay is good and you learn a LOT of programming skills. The people there are talented and generally nice.

    Cons

    There is no work/life balance. The company expects you to put in 45-50 hours a week on a slow week. They then bill the client for that time, but there is no additional compensation for the employees. The upper management leaves at 4-4:30 and the lower employees are expected to stay until 6 or 7.

    They pull young graduates in with expectations of a fun place to work with lots of opportunities. That may be true, if you stay long enough. Most people leave before 2 years have passed. If you don't, the company finds a good reason to let you go.

    They thrive on inexperienced employees who demand less pay. This affects the products. The software is riddled with bugs and major issues, that whenever they are discovered the company rigorously tries to bill the client for them. Most of the day is spent fixing issues that someone introduced quite a while back.

    In recruiting, the company brags that all employees are given a mentor who they can consult at any time. This may have been the case years ago, but is inaccurate now. You have a 'mentor', but they have their own work too, and very little time to help others. The company expects brand new employees to do a task in the same amount of time that it would take an experienced employee. The expectations are unrealistic and very stressful.

    In recent months, there have been layoffs of over 50% in some groups. The company continues to hire new graduates while continuously laying off experienced employees. As a result of this, the atmosphere is one of fear and resentment. This affects the company culture as well as productivity.

    Overall, this company is not a good one. If you have another opportunity, take it.

    Benefits: 401K matching is frightfully low compared to the rest of the professional world. Health insurance is fairly expensive and without many options. Vision and dental are good.

    Advice to Management

    If you want loyal employees be loyal to them first. No one should have to go to work fearing that they will be laid off on any given day. Layoffs are understandable, but do them all at once and be straight forward about it. Don't keep employees in the dark for months before announcing lay offs.

    Be truthful in recruiting and interviews.

  8. Helpful (16)

    "Not a good choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only positive thing I can say about Quorum is that you will get to work closely with some really good people. From the Manager level down there are a lot of genuinely nice and dedicated young folks.

    Cons

    The company suffers from ruthlessly inept management. I was there 2 years and not once did I see a picture of the CEO, much less an in person meeting. Quorums' problem is that all upper management is inbred and invisible, with no meaningful experience outside of Quorum. As a consequence they have very limited skills when it comes to managing people.

    Another big problem is the disconnect between the sales teams and the folks who have to deploy the systems. The sales team will estimate a job at X hours while the folks doing the implementation need at least 2-3X to complete the work. This derives from the fact that (1) there are no standardized tool sets in place for configuring their products, thus everything is done from scratch, (2) they often throw inexperienced resources into the mix and hope they can accomplish the task, and (3) they have an attitude that all projects are time and material projects, thus they have little commitment to honoring the original estimate.

    The system, as they have designed it, is unsustainable. It is too resource intensive on the front end for deployment and too resource intensive on the back end for support. That type of model only works when a boom is going on, but will collapse when the market takes a downward turn.

    Advice to Management

    I would advise the outside owners that they need to replace 100% of the C-Suite with people who understand how a software company should be organized and run and who value the employees which make the operation possible. Quorum does pay well however they have an attitude that high pay absolves them of all other responsibilities. It doesn't!


  9. Helpful (10)

    "ONLY for the New College Graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quorum Business Solutions, Inc. (More than 3 years)

    Pros

    Jobs at "the Q" are ONLY for dewy-eyed new college graduates, with NO other work experience.

    Other assets:
    1. Parents in executive or otherwise influential positions at customers (or potential customers)
    2. Collegiate fraternity or sorority association

    Cons

    For anyone with actual work experience, the cons vastly outweigh any pros. As a matter of fact, there are nothing but cons for anyone with actual work experience, despite the obviously fake and likely coerced positive reviews you see posted on Glassdoor.

    Advice to Management

    Take a good hard look at the man or woman in the mirror.


  10. Helpful (5)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Smart and kind coworkers
    - Houston office has access to the tunnels
    - Opportunity to gain technical IT skills and to learn about the oil and gas industry
    - You can work from home if you need to

    Cons

    - The benefits are not competitive
    - You are expected to bill AT LEAST 9 hours to clients (This means that you will most likely work more than 9 hours a day)
    - No culture (unless you consider being miserable and stressed out all the time culture?)
    - Performance Reviews are one sided: Your manager(s) can review your performance but you don't get to review theirs (Guess who gets the blame when projects go down the drain?)
    - Tiny/nonexistent bonuses
    - No work-life balance
    - Boring projects
    - The Q thought it was cool to layoff a bunch of people without announcing layoffs were happening
    - Not enough training (If you teach a baby to walk and it can take a couple of steps before it falls flat on its butt, do you think that baby is ready to run a 5k? Probably not. Well, the training you get is equivalent to learning to barely walk, but the actual work that is assigned to you is more like running a 5k.)

    Advice to Management

    - Be real during recruiting about the LONG WORK HOURS and the fact that the job is EXTREMELY TECHNICAL so that people can filter themselves out before they spend 1-2 years being miserable at your company and quitting
    - Consider treating employees like human beings rather than machines


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