Quotient Reviews

Pros

I felt compelled to share my feedback as someone that has had a positive experience at Quotient in a sales role. To start, Quotient is a fast paced technology company that requires an eagerness to learn and cross functional skills to connect the dots internally to deliver optimal performance for our clients. If you are looking for an easy 9-5 sales job then THIS IS NOT FOR YOU. However, work/life balance can be incredibly flexible and the sales leaders are not concerned if you step away to walk your dog at 2pm as long as you are managing priorities and your book of business appropriately. The CEO also stated that Quotient will not cut pay if you are interested in relocating to other parts of the country due to the pandemic. Additional feedback: -Goals are aggressive but attainable if you leverage growing/incremental sectors of our business -The company is investing heavily to ensure sales understands our value proposition and streamlining training to ease this process -Compensation is very competitive in the space -Great healthcare plans & perks

Cons

The company is self-aware of some of the addressed issues and are visibly working to overcome. We are dealing with many of the same challenges as other growing tech companies where everyone must roll up their sleeves at times to best service our clients.

Pros

Like every medium sized company, there are a lot of good opportunities and good problems to solve. The company's focus to do adopt good engineering practices is growing and becoming stronger. Lot of encouragement from the leadership to innovate. They take care of their employees very well and empower them. I think currently Steven Boal is a very underrated CEO in the bay area - in my personal opinion he is probably in the top 5 in terms how he managed everyone during this pandemic. I have never seen such a pro-active CEO who engaged with the employees regularly and answered very difficult questions in all all-hands meetings. He kept everyone motivated and made everyone feel secure when it was most needed. Those are the signs of an amazing leader and I am proud to be here in Quotient and among such great leaders who walk the talk.

Cons

Planning and work management needs to improve but I think that's an ongoing process. It would be awesome if company could increase focus on innovation. It's there but it needs to increase even more.

Pros

This office has a lot of its original startup culture after getting acquired, so there's opportunity to grow through learning programs, opportunities to discuss career changes within the company, gain bonuses, do test-and-learns with campaigns, and gain some ground experience in social media copywriting. I'd recommend it to anyone starting out! Outside of that, if you get your work done, there are really no questions asked.

Cons

Know that writing copy for social media can only get so interesting, so obviously consider that before applying. Other than that, no complaints!

Pros

Work from home and no layoffs during covid - CEO seems to be focused on the right values, but they do not trickle down to other management by any means.

Cons

The culture at Quotient has become incredibly toxic and has done a complete 180 since pre-covid when they were more worried about values, and less about revenue. To begin, they will sell this job to you as unlimited vacation; understand that it is not that. You have to put in your Holiday time (Christmas) by August, and most of the time it will get rejected. They reject OOO time pretty commonly; so while you might expect unlimited OOO means you can go on your family vacation or spend Christmas days with them when it comes up - all it really means is they won’t count the amount of days, but can and WILL reject your OOO requests pretty consistently. Once actually out of office, you will usually still need to work and will likely still be reached out to. Either way, you’ll work a 70 hour week the week before and after, in an attempt to get ahead and then catch up. Worst of all about this job and company - if you dislike micro-managing, this is absolutely not the place for you. There are constant updates expected on every task and campaign to multiple levels of management and on a daily basis. They are constantly changing processes and adding new work to your plate - and if you make a mistake, however small, you will get absolutely put through the ringer. Every level of management needs to know how, why, and every small detail of what occurred. You will need to fill out multiple reports explaining, and send hours of work and of emails with proof to back up anything you say. Following any mistake, you will be watched closely and scolded if anything goes wrong past that point. Every level of management has pressure on them for there to be zero errors anywhere; but especially if they cause any revenue loss, you can expect to be scolded and treated like a child. Every team meeting, the discussion is constantly about how everyone sucks and could be doing better - and everyone looks absolutely miserable. In addition, there is not nearly the upward movement they pretend that there is - you will be stuck in your position for 18 months and will have very little to get promoted to. People are not leaving now because of the job market, but rest-assured when other job positions open up post-covid, there will be a mass exodus.

Pros

1. Cutting edge tech. Think iphone 15 years ago but for shopping. 2. Great benefits and wfh. 3. Staff that is intelligent and easy to work with.

Cons

1. Very sales centric. 2. Endless cost cutting.

Pros

-Free lunches and snacks -401K Match

Cons

-Salary below market rate (at least for the older employees) -Toxic work environment -Management ignores toxic work environment

Pros

Flexibility, culture, diversity, care for employees.

Cons

Pay & Growth are not ideal.

Pros

Nothing, unless you like being miserable and treated like garbage.

Cons

CEO’s motto: “if you don’t like it you can leave”... and they wonder why they have such high attrition. -Extremely unattainable quotas, regardless of pandemic. They don’t want to pay sales so they make the quotas 2-3x of the company growth quota they report to Wall Street. -Top down management causing daily fire drills to report up numbers that are impossible to find since they do not invest in SalesForce. -Expect you to work 24/7. -Extreme micromanagement of the sales team, including senior sales reps -No ramp. You’re given a quota on day 1 even though they have an incredibly complex product suite and horrible training to learn them on top of an extremely disjointed and broken process for each product. -Each account has 10+ people on the account team, including 5-6 sales reps causing endless confusion for clients and internally. -No roadmap or vision to improve things for clients or employees. -Only care about chasing current quarter numbers, even if it means lying to clients or hurting the longer term relationships. -No rate card or place where you can find standardized pricing for all products in a single place. You have to open tickets for some, reach out to other teams for others, look at a random spreadsheet and ppt that may or may not have out of date pricing for the rest of the products. -Clients hate working with Quotient because of how they’re treated, which is poorly due to leadership only caring about current Q, lack of process innovation and high attrition. - NO ONE IS HAPPY HERE!