R.R. Donnelley Reviews | Glassdoor

R.R. Donnelley Reviews

Updated October 19, 2017
743 reviews

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Current Employees

2.8
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R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
301 Ratings

743 Employee Reviews

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Pros
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More Pros and Cons

  1. "RR Donnelley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time

    Pros

    Great people to work with

    Cons

    No opportunity for advancement at all


  2. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at R.R. Donnelley full-time (More than 3 years)

    Pros

    Broad exposure to all aspects of client's business

    Cons

    Total chaos for the past 2 years. Constant reshuffling of positions, hiring new employees who aren't properly trained and now select people have to reapply for their jobs.

    Advice to Management

    Do your jobs and manage! Most employees are working past the point of burn out while managers and a few select favorites pick and choose what projects they want to work on and when they come into the office. Utterly demoralizing!

  3. "Great people and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Executive in Chicago, IL
    Current Employee - Business Development Executive in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Great environment and great people

    Cons

    Low pay for this type of job


  4. Helpful (2)

    "RRD - Elk Grove"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elk Grove, IL
    Current Employee - Anonymous Employee in Elk Grove, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good People, Coworkers, Managers. Challenging

    Cons

    Print Production Facility so office space is loud and at times dirty. Restrooms are disgusting

    Advice to Management

    Update amenities. Update Office areas for a better work environement


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Pros

    Good team, honest and hard working

    Cons

    Salary is not competitive and little upward movement


  6. Helpful (2)

    "Legal Word Processor"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Legal Word Processor in Phoenix, AZ
    Current Employee - Legal Word Processor in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at R.R. Donnelley full-time (Less than a year)

    Pros

    Can't think of any. Seriously, there aren't any pros with this company unless you're masochistic.

    Cons

    Very hostile work enviroment. You have to join a clique. Told one week of training would be provided, and didn't receive any training. All the training and jobs are being outsourced to Chennai, India. Management lies to you when they hire you, and lays off when group in India is fully staffed for specific client. Employee turnover rate is higher than a fast food restuarant. This company doesn't follow state labor laws. HR is a joke. I'd give this company a negative five star rating if this website allowed for it.

    Advice to Management

    Upper management needs to get a handle on local management. Stop lying to new employees about the outsourcing of their jobs overseas. Stop asking employees to lie to new clients (law firms) to cover up outsourcing of work to India. Tell new clients you are outsourcing work before the contract is signed, not after it is signed.


  7. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with

    Cons

    Company doesn't care for employees

  8. Helpful (2)

    "Better Than Food Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Large corporation, so health benefits, paid vacation, and holiday pay come standard and can be gotten and are stable, as opposed to maybe working for a smaller business or a start-up, for instance. Shift work, so good for irregular schedules. As the title says, not food service and largely separated from face to face client interaction, so if you're in retail this would definitely be a step up and lower stress.

    Cons

    No training, no HR engagement, management is absent (if you're lucky) or wholly incompetent. Regardless, there is NO support. No sick time, pay seems to be lower than industry average, facilities are old and it shows. Chronic understaffing and asking people to work overtime or extra shifts. I'm on a (functionally) permanent 50+ hours a week.

    Advice to Management

    Get your managers to a retreat or something. Management is a skill, especially personnel management, and your people don't have it. They need training, BAD, and they also need HR support. And HR needs clearer policies that are actually enforced. This place is a lawsuit waiting to happen, especially because your actual good departments just split off to DFSC. Stop keeping your departments understaffed to make a buck, you're going to churn and burn people. Which, huh, might be why you don't invest in training...


  9. Helpful (1)

    "RRD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Harrisonburg, VA
    Current Employee - Engineer in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at R.R. Donnelley full-time (More than 8 years)

    Pros

    Employees are hard working and dedicated.

    Cons

    Printing is a dying industry.

    Advice to Management

    Treat employees better, it's easier to treat employees fairly than to have them leave and then have to spend time and money finding new employees.


  10. "Advertising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time

    Pros

    Forward Thinking, Huge Network, Many Opportunities

    Cons

    Benefits were cut six or seven years ago and have not rebounded.

    Advice to Management

    More emphasis on recognizing achievements.


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