R.R. Donnelley Reviews | Glassdoor

R.R. Donnelley Reviews

Updated September 18, 2017
297 reviews

Filter

Filter


2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
122 Ratings

297 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Better Than Food Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Large corporation, so health benefits, paid vacation, and holiday pay come standard and can be gotten and are stable, as opposed to maybe working for a smaller business or a start-up, for instance. Shift work, so good for irregular schedules. As the title says, not food service and largely separated from face to face client interaction, so if you're in retail this would definitely be a step up and lower stress.

    Cons

    No training, no HR engagement, management is absent (if you're lucky) or wholly incompetent. Regardless, there is NO support. No sick time, pay seems to be lower than industry average, facilities are old and it shows. Chronic understaffing and asking people to work overtime or extra shifts. I'm on a (functionally) permanent 50+ hours a week.

    Advice to Management

    Get your managers to a retreat or something. Management is a skill, especially personnel management, and your people don't have it. They need training, BAD, and they also need HR support. And HR needs clearer policies that are actually enforced. This place is a lawsuit waiting to happen, especially because your actual good departments just split off to DFSC. Stop keeping your departments understaffed to make a buck, you're going to churn and burn people. Which, huh, might be why you don't invest in training...


  2. "mail dept"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend

    I worked at R.R. Donnelley full-time (More than 5 years)

    Pros

    worked independently and had my own area

    Cons

    having to deal with management

  3. Helpful (1)

    "Secular headwinds for this industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Supply Chain in Bolingbrook, IL
    Former Employee - Director of Supply Chain in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at R.R. Donnelley full-time (More than 8 years)

    Pros

    Steady paycheck. Seasonal overtime in production areas. Fulltime job with benefits.

    Cons

    Industry is declining and printers are fighting over price with little differentiation. Plants are closing and workforce is being reduced. Prognosis is not good for what was once a leading company in this industry.

    Advice to Management

    Keep chopping away at labor as that's the lever you are most familiar with. Figure out how to pivot the business while there is still a business left.


  4. "Sr Billing Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Billing Specialist II in Elgin, IL
    Current Employee - Senior Billing Specialist II in Elgin, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Well Known Company, decent compensation.

    Cons

    Management, lack of leadership, no work life balance. No team culture being promoted here. Very Crab in a barrel mentality

    Advice to Management

    Make better informed decisions, instead of putting a band-aid on a leaky pipe that will inevitably burst


  5. Helpful (1)

    "Full of it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time (More than 8 years)

    Pros

    Interesting and intense work; great co-workers (misery loves company).

    Cons

    Lots of "team building" and corporate diversity mumbo-jumbo. But when the bean-counters decide to cut the workforce, all the rules of civility go out the window and they just dump you. Also, very, very few women and people of color in management roles.

    Advice to Management

    No employee will be dedicated to the company with the poor treatment they receive from management.


  6. "PLANT"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at R.R. Donnelley full-time

    Pros

    co-workers, hours, pay, travel, bonus

    Cons

    EMPLOYEE'S ARE NOT IMPORTANT TO MANAGEMENT

    Advice to Management

    Take notice of how many people are leaving and not applying


  7. "Used to be good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Lots of locations so many open jobs

    Cons

    Now...wages are low due to not keeping up with cost of living...no 401k match...expensive benefits. The work is the work, but I don't have confidence in the Executive Management running this company anymore. Still hoping they get us turned around....

  8. "Just seems to be getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at R.R. Donnelley full-time

    Pros

    Many of the employees are great, and a few managers are good

    Cons

    The benefits are pretty bad, but the lack of respect from much of the management staff is unbelievable. Unfortunately they are either very much out of touch with the employees, or they don't care.

    Advice to Management

    Customers have to be the number one focus, but employee satisfaction can go a very long way to helping achieve this and will ultolimately help the bottom line. A good, happy employee can make a big difference.


  9. "Machine operator good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in South Bend, IN
    Former Employee - Machine Operator in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at R.R. Donnelley full-time (Less than a year)

    Pros

    Friendly, helpful offer overtime and benefits like insurance 401 k help with learning new jobs time off for dr. Appts. Fill ins

    Cons

    Insurance expensive . But good insurnace and offers medical dental exams tests meds and offer help wirh understanding different plans offered

    Advice to Management

    Nice people


  10. Helpful (1)

    "Favoritism to minority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lewisburg, PA
    Former Employee - Anonymous Employee in Lewisburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time (Less than a year)

    Pros

    Good pay. Close to home.

    Cons

    When presented with an employee issue they will believe the minority/ foreign employee over the American citizens!!!

    Advice to Management

    You need to follow the rules that you provide!!! When there is a conflict between two employees both parties should be able to give their perspective on the situation!!! Also the gossiping ought to be stopped between employees and management!! When there is a problem things should be confidential until all parties are aware that there is a problem!!


Showing 297 of 1,410 reviews
Reset Filters