RAPP Reviews in New York City, NY | Glassdoor

RAPP New York City Reviews

Updated June 12, 2017
52 reviews

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New York City, NY Area

2.9
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Marco Scognamilio
5 Ratings

52 Employee Reviews

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Pros
  • RAPP has been one of the few companies that actually promoted work-life balance instead of just talking about (in 17 reviews)

  • There are great people doing their best to do great work (in 18 reviews)

Cons
  • Inability to win new business is troubling (in 9 reviews)

  • Good people have lost their jobs due to their lack of care and mismanagement (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Great leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Supervisor in New York, NY
    Former Employee - Management Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked for RAPP for about 8 years and have nothing but great memories there. The people are awesome and the work is nothing but the best.

    Cons

    Now that our former CEo is out of the picture. there's nothing but growth ahead for RAPP.

    Advice to Management

    Keep moving forward.

    RAPP Response

    Jul 11, 2017

    Thank you for your feedback and we're glad to hear you had such a positive experience at RAPP. We appreciate your eight years of dedication - good luck on your next adventure!


  2. "Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Strategy in New York, NY
    Current Intern - Strategy in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RAPP as an intern

    Pros

    Great working environment and staff is super nice

    Cons

    Lack of a brand positions and DNA

    Advice to Management

    find out the real strength and grow based on that

  3. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    The people on my team were nice

    Cons

    The environment was extremely negative. Everyone hated being there and you could feel the lack of motivation. Not a good place to learn.


  4. Helpful (2)

    "Blow it up and start from scratch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RAPP full-time (More than a year)

    Pros

    The people are what keep the place together. And that's the people on the ground actually doing the work.

    Cons

    High paid leadership with tenure, comfortable with their salary has led this place to the ground and it keeps getting worse and worse. Good people have lost their jobs due to their lack of care and mismanagement.

    Advice to Management

    Do all employees a favor and go away.


  5. Helpful (2)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in New York, NY
    Former Employee - Intern - Hourly in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RAPP full-time (Less than a year)

    Pros

    The atmosphere of the office was great. Everyone really cares about you, even as just an intern. I learned a lot and got to take some initiative on a couple cool projects.

    Cons

    The only con to working here was that I only got to work there for a summer. If I could have changed anything, I would have added a week or two on to the internship experience.


  6. Helpful (3)

    "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at RAPP full-time (Less than a year)

    Pros

    Overall the experience there was great. RAPP has a friendly environment, very laid back, food available all the time. Great breakfast. Bi-Weekly drinking socials on Friday's.

    Cons

    The environment was too laid back for my liking. A lot of socializing goes on. If you want a laid back, slow paced environment then this is the one.

    Advice to Management

    Be more productive with your staffs time. Management has changed a lot over the past year. A lot have been fired and replaced with a younger staff - there is some inconsistency.


  7. Helpful (3)

    "Some good people here, but overall no real company direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RAPP full-time (More than a year)

    Pros

    - They pay well in comparison to the industry.
    - A lot of good smart people still work here
    - Depending on your role and job title, there is not that much pressure on you

    Cons

    - Core Dialog propaganda doesn't really give the company any new direction and the lack of new business proves this.
    - The CEO, Alexei Orlov, frightens most people who have to interact with him. Not a good way to run things.
    - No new business coming in, with boring pharma clients being the norm.

    Advice to Management

    Hire Bus Dev people who can bring in interesting clients and revitalize the company. Also a new CEO might be a good idea.

  8. Helpful (1)

    "Positive Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RAPP full-time (More than a year)

    Pros

    I'm very curious and excited about where this company will be five years from now. The CEO has a vision for RAPP and he's really committed to realizing that vision. It's an exciting time to be working here!

    - Great people
    - Great culture
    - CEO
    - Breakfast
    - BREAKFAST
    - BREAKFAST!!!

    Cons

    There are one or two people in the agency who like to play politics and are doing their best to undermine the hard work of others. They bring little value to the agency and constantly complain, yet do nothing to address these issues. To be frank, I think they need to take a look in the mirror and acknowledge their mistakes and take responsibility.


  9. Helpful (15)

    "Don't believe the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RAPP full-time (More than a year)

    Pros

    Some of the people were really good to work with. Dedication despite a lot of roadblocks. Free breakfast and snacks were definitely a plus. A going away party every week meant a good chance to see former colleagues. The new Managing Director seems to have the skill and ability to turn it around. Hopefully he will.

    Cons

    See all those positive reviews? It's a damage control initiative because RAPP has rightfully gained a horrible reputation. No good new business coming in. The current work is suffering. And employees are leaving in droves from such a toxic environment.

    They have a fear-based culture starting with the global CEO. He is notorious for screaming at people, being arrogant, and spending more time pointing the finger and assigning blame rather than fixing the problem. One department head was removed and no one in the department wanted to lead it for fear of too much exposure to the CEO. The agency touts it's Core Dialog offering, but doesn't know how to explain it to clients or themselves.

    Recruiting will say anything to get you in the door. HR there is atrocious. One week when 7 employees resigned, HR grilled them for forming a coup rather than try to understand and address the problem. Their simultaneous departures weren't planned by the way. HR--when they show up--only uses the exit interview to make a counter offer rather than figure out how they can learn and employees' experiences better.

    Advice to Management

    Stop having your corp reputation & HR employees post fake positive reviews. It's obvious. Listen to and help develop your junior and mid-level talent. Yelling and backstabbing will only harm the culture, the people and the creative work.


  10. Helpful (12)

    "Read And Please Pass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RAPP full-time (More than a year)

    Pros

    - Laid-back atmosphere when you're not being surveilled
    - Fun colleagues who make you laugh so that you don't cry
    - Free daily breakfast that turns into your lunch and/or dinner: yogurt, fruit, cereal, bagels, oatmeal
    - Free soda/beer to drown your sorrows
    - A mentorship program that no one's aware of

    Cons

    - Current global CEO who strikes fear in the heart of man
    - Lack of new business and a lack of a new business department
    - Overworking junior talent that should have been promoted yesterday
    - Extremely high turnover rate (and being blamed for contributing to it)
    - Being too busy to attend the annual boat trip or holiday party

    Advice to Management

    Get another CEO and staff up the new business department. Promote from within and treat your employees well. Find an identity and brand yourself before branding others.


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