RBC Reviews in Vancouver, BC | Glassdoor

RBC Vancouver Reviews

Updated January 10, 2018
107 reviews

Filter

Filter

Vancouver, BC, Canada Area (Canada)

107 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work-Life Balance can be an issue (in 57 reviews)

  • Some long hours but as expected (in 59 reviews)

More Pros and Cons

  1. "Good company but I wouldn't recommend it anymore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Advisor in Vancouver, BC (Canada)
    Current Employee - Banking Advisor in Vancouver, BC (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at RBC full-time (More than 3 years)

    Pros

    Steady 9-5 five days a week. A lot of opportunities to advance. Stable employment and a lot of learning!

    Cons

    Large organization, new managers, high turnover sometimes, not very competitive compensation. Being honest and doing the right thing isn't always rewarding, finding others doing shady things and getting to upper positions because of their wrong doings as managers probably didn't dig deep to see how everything unfolded. All of that made me decide to leave even though I like the people that I work with and most of the managers. The bank is pushing clients away from the branch through the App, Online Banking and other channels and putting more pressure on employees to pull those client's back in the branch which is more like clashing in what the bank wants to do and not looking to change the way to do business.

    Advice to Management

    Adapt to the changes you make before implementing them ,or at least do pilots in advance, that's much better than leaving everyone not knowing what's happening.


  2. Helpful (1)

    "customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RBC full-time (More than a year)

    Pros

    I was fortunate to work with many great people. My manager was fairly new to her job but she was always supportive. I liked an ongoing training that really helped to master the job.

    Cons

    High-stress and fast-paced environment. Lots of upset customers. Sometimes could be overwhelming to deal with lots of information. No room for mistakes.

    Advice to Management

    Emphasize and work on peoples' strengths more. Seminars on work - balance would be a great addition.

  3. Helpful (4)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RBC full-time (More than 3 years)

    Pros

    Banking hours. Dress code.

    Cons

    Constant pressure to sell, sell, sell RBC's products (Visa, credit lines, loans, investments). I would recommend products to clients if I thought that they could actually benefit from it. However, I don't believe in trying to sell items to get clients into debt just so RBC can make more money. I was constantly pressured to get my sales higher in my weekly reviews with my manager.
    Another thing I didn't like was that the lower employees didn't make much money compared to the higher ups. And each branch was given very little money to run their branches. For example the branch that I worked in was a smaller branch. Our branch budget was so low that we couldn't even afford pens or elastics (to bundle the money). Meanwhile one of the guys who used to work in our branch and had since moved on higher in the ranks came to our branch for a visit. He told us that he went for a business meeting where they spent $1000 on lunch for four people. If the higher ups stopped spending money like it grows on trees, there would be more than enough money to spread around to the branches who really need it.
    We were also understaffed with our staff having to help each other perform tasks. It was a struggle at times, especially when one of the staff would go on holiday and my manager would never get a temp to fill the position due to money. The biggest slap in the face was when RBC sent a person to come and interview all of us separately to see how we could be more efficient. Everyone told her that we needed more staff. However, in her final report she said that we were overstaffed. How the hell could we have been overstaffed with nine people???? To RBC, money matters far more than their employees.

    Advice to Management

    This is a tough one because managers are mandated by their superiors to get their employees to sell, sell, sell, so their hands are kind of tied behind their backs.


  4. Helpful (1)

    "Banking Advisor/Accounts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RBC Banking Advisor in Vancouver, BC (Canada)
    Current Employee - RBC Banking Advisor in Vancouver, BC (Canada)
    Recommends
    Positive Outlook

    I have been working at RBC full-time (More than 3 years)

    Pros

    Great company brand. Good corporate culture and an innovative momentum looking forward. Wages are competitive and the training is exceptional.

    Cons

    Large corporation with much competition for higher positions making it difficult to move into other positions. Outside hires sometimes bypasses great talent within the company stagnating current employee development

    Advice to Management

    Career progression is a must have conversation. With current changes in the industry it will become more important as we go to retain talent.


  5. "Investment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Advisor in Vancouver, BC (Canada)
    Current Employee - Investment Advisor in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RBC full-time (More than 5 years)

    Pros

    Good benefits package. Some upward mobility available

    Cons

    Same as any big corporation.


  6. "Shady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Langley, BC (Canada)
    Former Employee - Customer Service Specialist in Langley, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RBC full-time (More than 5 years)

    Pros

    head hunted by someone works at RBC

    Cons

    Manager don't now what to do.. that's why they pay you well

    Advice to Management

    know who you are hiring


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Vancouver, BC (Canada)
    Former Employee - Bank Teller in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RBC (More than a year)

    Pros

    I find the people great. Good benefits.

    Cons

    Cant really think of one

  8. Helpful (1)

    "nkhhol"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Former Employee - Customer Service Representative in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    I worked at RBC (More than a year)

    Pros

    Best working environment and a cordial staff

    Cons

    working hours not flexible enough


  9. "Client Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Banking Advisor in Abbotsford, BC (Canada)
    Current Intern - Banking Advisor in Abbotsford, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RBC as an intern (Less than a year)

    Pros

    Great Organization with an abundance of opportunities

    Cons

    Demanding work environment for all employees


  10. "Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banking Advisor in Vancouver, BC (Canada)
    Current Employee - Banking Advisor in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RBC full-time (More than 3 years)

    Pros

    Great company to work for. Great culture, friendly staff, reasonable goals for compensation

    Cons

    None, nice good management team. Work can be overwhelming like other jobs but great company

    Advice to Management

    Great coaching, great training, very supportive, proud to work for rbc


Showing 107 of 3,016 reviews
Reset Filters