RBS Citizens Reviews

Updated Jul 14, 2020

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2.7
45%
Recommend to a Friend
43%
Approve of CEO
RBS Citizens CEO  Ellen Alemany
Ellen Alemany
52 Ratings
Pros
  • "Good benefits, nice location (downtown Boston), terrific co-workers(in 17 reviews)

  • "Work/life balance, flexibility, remote working(in 15 reviews)

Cons
More Pros and Cons
  1. "A Company that cares about its employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Risk Manager in Johnston, RI
    Recommends
    Positive Outlook

    I have been working at RBS Citizens full-time for more than 10 years

    Pros

    Work/life balance, flexibility, remote working

    Cons

    No cons at this time

  2. "Scarily Unstructured for a Bank"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Relationship Banker in Providence, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RBS Citizens full-time for more than a year

    Pros

    You get a lot of additional "Holidays" off throughout the year. When you generally wouldn't working for most other companies.

    Cons

    Different departments/managers have little to no communication with one another. The company is known to hire you for one job, then push you into another position if a body is needed. However, if you have commission tied to the job you were hired for, they purposely move you away from hitting goals allowing you to receive larger payouts. While working for CFG I changed my account to another bank after witnessing firsthand how disorganized they are as a whole.

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  3. "Very dull enviroment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Contractor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RBS Citizens for more than a year

    Pros

    Flexible and remote available Convinient location

    Cons

    Really bad infrastructure No team/belongingness Abrupt termination over salary

  4. "Relationship Manager II"

    4.0
    Former Employee - Relationship Manager in Glen Allen, VA

    I worked at RBS Citizens full-time for more than 5 years

    Pros

    Great management. Flexible hours, Good benefits.

    Cons

    Too much work and not enough employees to do job in 40 hours. Company could not pay overtime and would not hire any new employees.

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  5. "Good Experience"

    4.0
    Former Employee - Mortgage Processor I/Mortgage Insurance Specialist in Warwick, RI
    Recommends

    I worked at RBS Citizens full-time for more than 3 years

    Pros

    Management coaches and provides corporate experience with a top-tier mortgage lender.

    Cons

    Communication required between departments could be streamlined/improved.

  6. "Great Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RBS Citizens

    Pros

    RBS is a great company to work for. It was a home away from home

    Cons

    There were too many internal politics

  7. "Sr Manager Risk Compliance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Business Analyst in Boston, MA
    Recommends
    Positive Outlook

    I have been working at RBS Citizens for more than a year

    Pros

    Relationship Management and Applications Resources

    Cons

    Outside staffing model and work space

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  8. "Personal Banker"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Personal Banker in Toledo, OH
    Doesn't Recommend
    Negative Outlook

    I worked at RBS Citizens

    Pros

    Learned a lot about the financial industry. Good training on line and in the classroom.

    Cons

    Terrible managers who created an adversarial relationship between them and the employees. Very hierarchal. Aggressive sales goals that were difficult to achieve. Coached to product dump on customers.

  9. "Citizens Bank horrible company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Not Avail in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RBS Citizens full-time for more than 10 years

    Pros

    Lots of paper, less employees, more work, low pay. Benefits are ok. Too much middle management. Too many chiefs titles not enough Indians- no titles.

    Cons

    Benefits ok. Less pto. Than 10+years ago... atmosphere of peers pretty good. Not enough to write anything spectacular on. Closed own accounts knowing what goes on behind scenes.

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  10. "Ok to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Risk Manager 
    Recommends

    I worked at RBS Citizens

    Pros

    Smart people, many PhDs Diverse team, from many countries Good location, next to government center Restaurants in the area are great for lunch

    Cons

    Communication among departments is not great. Investment to employees is not great Office resources are not the best Pay is not great

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Found 155 reviews