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RBS Citizens

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RBS Citizens

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RBS Citizens Reviews

Updated Apr 5, 2021

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Found 162 of over 171 reviews

2.8
44%
Recommend to a Friend
43%
Approve of CEO
RBS Citizens CEO  Ellen Alemany
Ellen Alemany
52 Ratings
Pros
  • "Good benefits, 401k great training and support(in 18 reviews)

  • "Work/life balance, flexibility, remote working(in 15 reviews)

  • Cons
  • "No work life balance what-so-ever(in 12 reviews)

  • "Aggressive sales goals that were difficult to achieve(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good Company

      Mar 7, 2021 - Operations Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Strong opportunities for professional development -Amazing, deeply intelligent team

      Cons

      -Repetitive and emotionally taxing workflow -Sexist department head

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    2. 3.0
      Former Employee

      Ok place

      Apr 5, 2021 - Software Architect in London, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment, good bonuses and annual!reviews

      Cons

      Long hours, unstable working hours

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    3. 4.0
      Former Employee

      Good benefits

      Dec 20, 2020 - Personal Banker in Providence, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, 401k great training and support. Loved working with other colleagues during the holidays very up beat and positive environment.

      Cons

      Not enough overtime hours management could have used more improvement and stayed on track with main objectives.

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    4. 4.0
      Current Employee

      Tough

      Dec 20, 2020 - Sales Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Checks don't bounce, but ty he ty are on time!

      Cons

      No one is open to new ideas, so just go we ith flow!

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    5. 4.0
      Former Employee

      Citizens Financial Group

      Oct 13, 2020 - Business Support Manager in Providence, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Community, customer and colleague focused

      Cons

      Pay scale may be less than that of the industry Technology benind

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    6. 1.0
      Current Employee, more than 1 year

      Scarily Unstructured for a Bank

      Jul 14, 2020 - Small Business Relationship Banker in Providence, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a lot of additional "Holidays" off throughout the year. When you generally wouldn't working for most other companies.

      Cons

      Different departments/managers have little to no communication with one another. The company is known to hire you for one job, then push you into another position if a body is needed. However, if you have commission tied to the job you were hired for, they purposely move you away from hitting goals allowing you to receive larger payouts. While working for CFG I changed my account to another bank after witnessing firsthand how disorganized they are as a whole.

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    7. 5.0
      Current Employee

      Great Team

      Sep 16, 2020 - Loan Servicing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good coworkers, good team work

      Cons

      no career growth or salary growth

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    8. 5.0
      Current Employee, more than 10 years

      A Company that cares about its employees

      Jun 16, 2020 - Senior Risk Manager in Johnston, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance, flexibility, remote working

      Cons

      No cons at this time

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    9. 3.0
      Current Employee, more than 5 years

      RBS Citizens

      Jul 27, 2014 - Business Systems Analyst, IV Assistant Vice President in Cranston, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Live close by - Wonderful people - Wonderful atmosphere - Good diversity (maybe not as good as other major banks), specially in this center -Can work from home (a recent thing) - No Strict Corporate Dress culture, No Mandatory suit and tie, just normal attire

      Cons

      - Salaries are low range - See a lot of "promotion by incompetence" - Too much politics - To even think about optimizing simple process, you have to show funding - The IT is for large processes, there is nothing for medium and small - Too many silos - It is normal to be developing a process and not even know someone has already done it in another department - No central center to see what each department does - Only knowledge retained is from prior work with other departments - No one cares about Tribal Knowledge or even tries to capture before letting go of someone - Upper management is trying to keep their job, they don't want to rock the boat - A great process improvement could sit there for years, no one would care , s[specially the upper management - The only way you move up or get a better pay is by getting another position internally, that's it. - You will be spending a lot time on HR website looking for a job, prepping up your resume, browsing Indeed

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      1 person found this review helpful
    10. 3.0
      Current Employee, more than 10 years

      VP business banking relationship manager

      Sep 7, 2014 - Anonymous 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary is excellent with decent benefits. Very good products and services to offer your clients and prospects. Especially if your clients/prospects need FX as we offer a dedicated department of professionals that will get the job done and at a savings for both time and money.

      Cons

      Too many lists of un-scrubbed prospect calls to make. Reporting sys poor and chasing credit is a nightmare. Lack of colleagues respect for portfolios which makes it confusing for the client to know who to call when they need something.

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    Viewing 1 - 10 of 162 Reviews

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