RBS Citizens Reviews | Glassdoor

RBS Citizens Reviews

Updated December 5, 2016
152 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
RBS Citizens CEO Ellen Alemany
Ellen Alemany
53 Ratings

152 Employee Reviews

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Pros
  • I was able to work from home if necessary (in 6 reviews)

  • Decent benefits and easy commute (in 6 reviews)

Cons
More Pros and Cons

  1. "A great Place and good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead OPS Supervisor in Phila, PA
    Former Employee - Lead OPS Supervisor in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RBS Citizens full-time (More than 10 years)

    Pros

    team work, awards and recognition for excellent work performance.

    Cons

    There are no cons that I can think of.

    Advice to Management

    I have no advice because this company cares about their customers and their colleagues.


  2. "RBS Citizens is a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are a lot of great career opportunities at RBS Citizens

    Cons

    There are no cons that I can think of


  3. "teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The best for work and life balance

    Cons

    unrealistic goals to achieve and manage


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RBS Citizens full-time (More than a year)

    Pros

    Friendly Staff, Fairly good working hours

    Cons

    Old school style manager used fear as a way to try to motivate


  6. "The RBS experience is intellectually stimulating, great working environment whether entry level experienced."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist I in Bridgeport, CT
    Former Employee - Customer Service Specialist I in Bridgeport, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RBS Citizens full-time (More than a year)

    Pros

    Location is first, the bank provides great benefits and the office morale is always high.

    Cons

    If you do not have a tough skin for customer service this may not be the place for you.


  7. "Mortgage Loan Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Warwick, RI
    Former Employee - Loan Processor in Warwick, RI
    Recommends
    Approves of CEO

    I worked at RBS Citizens full-time (More than 10 years)

    Pros

    This is a very stable company, the colleagues are very friendly and helpful. Management works just as hard as you do and they are visible to you. They take your suggestions to heart, researches them out and if found to be worthy of implementation will do it. The benefits are good locations are good with on site food prep cafeterias. They look to promote within, encourages you to exceed and provide training when they feel it is needed. A great place to work.

    Cons

    Parking can be a challenge at some locations, you should time your arrival accordingly, schedule out of office appointments late in the day to make it easier to get a spot.

    Advice to Management

    The work spaces could be a little bigger to accommodate the staff, with partial dividers.


  8. "great bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Closer in Warwick, RI
    Former Employee - Mortgage Closer in Warwick, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RBS Citizens full-time (More than 10 years)

    Pros

    Great job working with many internal and external customers. Pay is desirable.

    Cons

    The bonus structure is hard to meet due to the low housing market and file delivery is equal so there is not much of a chance to meet bonuses until the housing market comes back around.


  9. "Csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice place to work, friendly co workers

    Cons

    No upward movement, low pay

    Advice to Management

    N/a


  10. "It is a good place to learn."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker Universal in Boston, MA
    Former Employee - Personal Banker Universal in Boston, MA
    Recommends
    Positive Outlook

    I worked at RBS Citizens full-time (More than a year)

    Pros

    Good learning opportunities a a.

    Cons

    Very intense, would not say that I relate it to the Cons, but for people who don't like working under pressure it is not the right place.

    Advice to Management

    Keep up.


  11. "Sr Manager Risk Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA
    Recommends
    Positive Outlook

    I have been working at RBS Citizens (More than a year)

    Pros

    Relationship Management and Applications Resources

    Cons

    Outside staffing model and work space

    Advice to Management

    Relationship


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