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RBS Citizens

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RBS Citizens

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RBS Citizens Reviews

Updated Jul 21, 2021

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Found 164 of over 173 reviews

2.8
44%
Recommend to a Friend
43%
Approve of CEO
RBS Citizens CEO  Ellen Alemany
Ellen Alemany
52 Ratings
Pros
  • "Good benefits, 401k great training and support(in 18 reviews)

  • "Work/life balance, flexibility, remote working(in 15 reviews)

  • Cons
  • "No work life balance what-so-ever(in 12 reviews)

  • "Aggressive sales goals that were difficult to achieve(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good Company

      Mar 7, 2021 - Operations Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Strong opportunities for professional development -Amazing, deeply intelligent team

      Cons

      -Repetitive and emotionally taxing workflow -Sexist department head

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    2. 5.0
      Current Employee

      Great Team

      Sep 16, 2020 - Loan Servicing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good coworkers, good team work

      Cons

      no career growth or salary growth

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    3. 5.0
      Current Employee, more than 10 years

      A Company that cares about its employees

      Jun 16, 2020 - Senior Risk Manager in Johnston, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work/life balance, flexibility, remote working

      Cons

      No cons at this time

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    4. 5.0
      Current Employee, more than 1 year

      Sr Manager Risk Compliance

      Jul 27, 2016 - Senior Business Analyst in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relationship Management and Applications Resources

      Cons

      Outside staffing model and work space

      Continue reading
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    5. 5.0
      Former Employee, more than 1 year

      It is a good place to learn.

      Oct 13, 2014 - Personal Banker Universal in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good learning opportunities a a.

      Cons

      Very intense, would not say that I relate it to the Cons, but for people who don't like working under pressure it is not the right place.

      Continue reading
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    6. 5.0
      Former Employee

      Csr

      Oct 10, 2014 - Anonymous 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place to work, friendly co workers

      Cons

      No upward movement, low pay

      Continue reading
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    7. 5.0
      Former Employee, more than 10 years

      great bank

      Jun 29, 2014 - Mortgage Closer in Warwick, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job working with many internal and external customers. Pay is desirable.

      Cons

      The bonus structure is hard to meet due to the low housing market and file delivery is equal so there is not much of a chance to meet bonuses until the housing market comes back around.

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    8. 5.0
      Former Employee, more than 10 years

      Mortgage Loan Processor

      Jun 15, 2014 - Loan Processor in Warwick, RI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a very stable company, the colleagues are very friendly and helpful. Management works just as hard as you do and they are visible to you. They take your suggestions to heart, researches them out and if found to be worthy of implementation will do it. The benefits are good locations are good with on site food prep cafeterias. They look to promote within, encourages you to exceed and provide training when they feel it is needed. A great place to work.

      Cons

      Parking can be a challenge at some locations, you should time your arrival accordingly, schedule out of office appointments late in the day to make it easier to get a spot.

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    9. 5.0
      Former Employee, more than 1 year

      The RBS experience is intellectually stimulating, great working environment whether entry level experienced.

      Apr 28, 2014 - Customer Service Specialist I in Bridgeport, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Location is first, the bank provides great benefits and the office morale is always high.

      Cons

      If you do not have a tough skin for customer service this may not be the place for you.

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    10. 5.0
      Current Employee, more than 1 year

      Good Company

      Apr 14, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly Staff, Fairly good working hours

      Cons

      Old school style manager used fear as a way to try to motivate

      2 people found this review helpful
    Viewing 1 - 10 of 164 Reviews

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