RDI Marketing Reviews | Glassdoor

RDI Marketing Reviews

Updated October 20, 2017
186 reviews

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3.2
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Bronson Trebbi
83 Ratings

186 Employee Reviews

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Pros
  • RDI has decent pay and various shift options depending on what program you're in (in 7 reviews)

  • RDI is an overall great place to work (in 6 reviews)

Cons
  • The cons are the typical cons that come with working at a sales based call center (in 10 reviews)

  • There is also an element of group narcissism surrounding the young upper management team (in 7 reviews)

More Pros and Cons

  1. "Culture Makes the Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Blue Ash, OH
    Current Employee - Anonymous Employee in Blue Ash, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RDI Marketing full-time (More than a year)

    Pros

    RDI has a strong culture that fosters teamwork, development and genuine care. I have never worked somewhere where leadership really care about me inside and outside of work. I could never imagine working somewhere else.

    Cons

    Would like to see a stronger benefits package. It is good, but can be better. I know healthcare costs are expensive. This would be a huge game changer for my life.

    Advice to Management

    I love this culture and my team. Just wanted to say thank you.


  2. "Depends on the program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Milford, OH
    Former Employee - Call Center Representative in Milford, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RDI Marketing full-time (More than 3 years)

    Pros

    Many different campaigns to run
    Most Managers are helpful
    They had people designed to help you improve

    Cons

    Unclear break times
    Pay always seemed off
    No real room for advancement

  3. "Misleading"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RDI Marketing full-time

    Pros

    The pay is decent for people in school
    The training was very thorough

    Cons

    The hours are not flexible at all


  4. "RDI Marketing Position, I worked here for about 6 months I loved it my manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Milford, OH
    Former Employee - Call Center Representative in Milford, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RDI Marketing full-time (More than a year)

    Pros

    Decent pay, benefits, incentives, great team work, great supervisors, great hours, holiday pay, play games to help us get motivated for making those sales!!

    Cons

    I don't have any cons for this company. I was very pleased with the company while I worked there. Great company, great people!

    Advice to Management

    Marissa is one of the best managers I've ever had, Jill is the best supervisor I've ever had & Christie is the best team lead I've ever had!


  5. "Beware of Life Insurance Program!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Life Insurance Sales in Milford, OH
    Former Employee - Life Insurance Sales in Milford, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at RDI Marketing full-time (Less than a year)

    Pros

    I did meet some nice people there.

    Cons

    Very deceitful - was hired for life insurance program that ended two weeks after hire. They are hiring again and promising good salary.. Do not fall for it the program's won't last and they will put you in a 10.00 hour job or you can quit.

    Advice to Management

    Don't be deceitful hiring for programs that are in trouble and ending in two weeks. Also hire managers with business sense and not young kids who pick their young friends for their programs. These kids have no life experience or sales ability and the programs are doomed before they ever start.


  6. "Call Agent"

    StarStarStarStarStar
    Former Employee - Sales Agent in Milford, OH
    Former Employee - Sales Agent in Milford, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RDI Marketing part-time (More than a year)

    Pros

    Nothing. Wish I could give it a 0.

    Cons

    Can't believe anything they say and too much favoritism. Still haven't received my last check and it has been 3 weeks.

    Advice to Management

    Fire all management and supervisors in upgrades and start fresh in Milford.


  7. "RDI Milford Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Sales Representative in Milford, OH
    Former Employee - Telephone Sales Representative in Milford, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RDI Marketing full-time (More than 3 years)

    Pros

    I worked at the RDI in Milford, Ohio for about for years. Overall I think RDI is a really good company. The pay is only okay but if you’re good at making sales you can often make a lot more money from commission on top of the hourly wage. It is very easy for request off, as long as the program you’re in doesn’t have too many people requesting off. They do paid holidays for all employees whether you’re part time or full time. They also offer vacation time that you accumulate over time.

    Cons

    The cons are the typical cons that come with working at a sales based call center. If you’re doing well you get praise, but if you’re doing poor they try to coach you but it can get kind of stressful. Some of the management is very mean and some are very nice so you’ll have to learn who to talk to about certain things.

  8. "Don't care about their employees at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TELESALES Representative in Milford, OH
    Former Employee - TELESALES Representative in Milford, OH
    Doesn't Recommend
    Negative Outlook

    I worked at RDI Marketing part-time (More than a year)

    Pros

    RDI has decent pay and various shift options depending on what program you're in. Good about giving paid time off

    Cons

    Management doesn't know what they're doing, high turnover rate, working under strict supervision, they don't care about you personally.

    Advice to Management

    I think the managers need to stop acting as if they walk on water and relate to the agents more. You can say you were on the phone before but we all know you thank God every day that your not anymore. Care about your employees more.


  9. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Latonia, KY
    Current Employee - Customer Service Representative in Latonia, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RDI Marketing full-time (More than a year)

    Pros

    Decent pay
    Flexible Hours
    Lots of outside activities
    Some managers appreciate your efforts
    Attempts to be engaging with activities each month (The ELL Well manager is RUDE!!!)

    Cons

    Management is young and in a clique
    The workrdi.com website is FAR FAR from actual day to day operations
    You get a different answer depending on who you ask
    Things change from day to day
    There is NO communication to the people working on the floor
    They can switch you to other programs without notice
    You have to watch your hours to be sure they are reported correctly

    Advice to Management

    Be consistent and have somewhat similar work environment as you portray on workrdi.com


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology in Cincinnati, OH
    Current Employee - Technology in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RDI Marketing full-time (More than 3 years)

    Pros

    RDI is a great company. There are many programs for employee's, company picnics, ball games, community events, etc.

    Cons

    None that I can think of.

    Advice to Management

    Continue doing what you are doing.


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