RDX Employee Reviews about "work environment"

Cons

- Gurgaon traffic can be a pain

Cons

Depending on where you will sit at the company, you may or may not see much of my opinions, which will be detailed below. Money: The pay is below average unless you're a very experienced hire (again, depends on department). It is very disheartening to hear occasional bragging about how much money is made in certain departments. Workplace: The physical environment is nice, but when it comes to the workplace atmosphere it turns sour. Promoting sour employees into management positions (in most cases) just perpetuates the cycle. Turnover remains low within the management tier and can explain why turnover remains fairly high in some of the other departments. Zero communication exists between departments resulting in no one being on the same page for meetings or projects. Experience: This place loves the trial-by-fire methodology. You're thrown in quick and if you can't get caught up...you'll quickly get burnt out. Self education is encouraged, in some cases manditory, and always at your own expense. Other areas: You don't get a choice between different healthcare plans and the available one is expensive. Too many false promises exist internally & externally. Employee cleanliness.

Cons

nothing to be improved as of now

Cons

Work/life balance is difficult at times - supporting several accounts means off-hours work to accommodate work requests is normal and expected. There are options to offload work to other resources to improve the balance - on-shift DBAs have been a tremendous help in regaining work/life balance. More still needs done to make things more comfortable. Occasionally need to compensate for other employees to get the job done.

Cons

too much work load during release time. release cycle gets unnecessary prolong

Cons

No cons this company is great and imaginary.

Cons

Balance of work and life Common policies

Cons

I apologize in advance to marketing, as it's openly known when an honest review comes out, you'll see suddenly very generic positive reviews to keep the glassdoor average high. Unfortunately, RDX has lost its way.Employees have been told they must bill 8 billable hours per day. For some techs, they have clients with large pools of hours who dont examine their billing. Those clients often pay many hours for work never being performed as techs 'pad their hours' to ensure a work/life balance. Some dbas unfortunately may have several tiny clients (this is becoming more typical, RDX is claiming 'growth' by adding 6 clients at 2 hours after losing a client with 100, for example) which making billing and getting your work done day to day is not only difficult, but mentally draining over time. You have no choice in this matter, its essentially the luck of the draw, and directly impacts you in reviews when some techs can get 200 hours a month,where you have less billable time than business hours in a month, which effects further compensation down the line. Additionally, there's a positional manager here who will engage with dbas to make sure they're billing every hour on the contract, regardless if the environment is stable and does not need additional work. Clients, if you see a sudden uptick in billing at the end of the month, your dba has most likely been yelled at to create additional work, or simply their other clients are out of hours, and they need to get that 8 hours that's expressly required daily. Another issue is that RDX bends the business model to the point that dbas may be expected to be available days, nights, weekends and holidays and PTO time.They have no say in this, nor are they compensated in any additional way, and are expected to arrive at the office after getting 3 hours of sleep or less, and get the requisite 8 hours of billable. This means you have mentally exhausted dbas performing high level work on your system, and often deliberately taking their time so they can go home and rest. Not only does this impact their work life balance, this also impacts their health. Once rdx had one of the best insurance policies in the region, they've continually slashed benefits year after year, with a raise smaller than the loss, essentially cutting pay for everyone. One would state the best course of action is to leave, however, they've imposed contacts on everyone, with penalties of nearly half their yearly salary. You could sign this contract and have your workload and client-load radically changed, and you could suddenly have a radically different job that you cannot leave. I suspect the large amount of low contracted employees to prevent turnover, and the collection of small contracts, I believe they're attempting to send the impression that rdx is growing to sell. Once the contracts expire, you'll see a lot of dbas being reassigned to accounts as the good dbas leave for market rate pay. (If you look average salaries for a SQL dba, and divide it in half, that's a HIGH salary here).

Cons

* Workload assignment - with continuous growth as a company, being able to hire and promote from within becomes a challenge to make sure that the high standards of the company is reflected in their newly hired DBAs. The burden of growth falls onto the shoulders of the current employees and can stretch them thin at times, including a potential increase to the workload of on-call DBAs. * Disconnects between departments - the communication between the DB delivery departments (Oracle, MSSQL, Oracle Apps, etc) and the DOC monitoring teams could be improved greatly. Improved accountability by individuals and departments for shortcomings would be welcomed, although current internal reporting structures between departments should help erase the communication gaps hopefully. * Not exactly setting the world on fire with the cost/coverage of health benefits.

Cons

Nothing to tell about cons