RDX Employee Reviews about "work environment"
62% would recommend to a friend
(10 total reviews)
55% approve of CEO
The latest conversations about Tech
a day ago
So I recently got an offer at Tiktok but I’m not actually interested in joining due to their poor WLB. TC is currently 30% higher than what I make. Can I share this with my manager and ask for a counter offer? Counter offer seems pretty common at our company, but they don’t necessarily match the bump exactly, which is fine. Is there a chance that he is taken aback that I’ve been interviewing during work time and kicks me out? Don’t want to take the risk of actually accepting Tiktok…
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Work/life balance is difficult at times" (in 11 reviews)
- "Pay is low." (in 6 reviews)
- "Upper management would be the first to yell at you for a 'problem' they knew nothing about or even understood." (in 6 reviews)
- "Experienced technical management for technical teams replaced by managers with little to no technical experience or understanding of the business (cheaper?)" (in 6 reviews)
- "existent training, poor knowledge base/documentation" (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of RDX and is not affected by filters.
Found 10 of over 119 reviews
Updated May 1, 2023
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Reviews about "work environment"Return to all Reviews
- 5.0Sep 17, 2019Lead TrainerCurrent EmployeeGurgaon, Haryana
- Growth mindset - Inclusion of folks from all tiers, in the decision-making process - Leading by example - Positive environment and work culture
- Gurgaon traffic can be a pain2
- 2.0May 25, 2018Anonymous EmployeeFormer Employee, more than 1 yearWarrendale, PA
The Sales and Marketing teams are top notch. It's a nice, casual, work environment. Has a committee focused on employee well-being. The experience you can get is invaluable. A good place for entry level individuals looking to transition to a new field. Decent retirement plans (employer match). There are very intelligent coworkers you are able to learn from.
Depending on where you will sit at the company, you may or may not see much of my opinions, which will be detailed below. Money: The pay is below average unless you're a very experienced hire (again, depends on department). It is very disheartening to hear occasional bragging about how much money is made in certain departments. Workplace: The physical environment is nice, but when it comes to the workplace atmosphere it turns sour. Promoting sour employees into management positions (in most cases) just perpetuates the cycle. Turnover remains low within the management tier and can explain why turnover remains fairly high in some of the other departments. Zero communication exists between departments resulting in no one being on the same page for meetings or projects. Experience: This place loves the trial-by-fire methodology. You're thrown in quick and if you can't get caught up...you'll quickly get burnt out. Self education is encouraged, in some cases manditory, and always at your own expense. Other areas: You don't get a choice between different healthcare plans and the available one is expensive. Too many false promises exist internally & externally. Employee cleanliness.11
- 4.0Sep 18, 2017Database AdministratorCurrent Employee, more than 3 yearsWarrendale, PA
Effort and initiative translates to several opportunities. Training and support from colleagues provides more than enough resources to build your knowledge base extensively. Working on several accounts will lead to proficiency in several relevant technologies. A strong work ethic goes a long way and good work is recognized by superiors. Work from home is given fairly and as needed - lots of flexibility once earned. New challenges every day forces continual learning and prevents staleness. Several employees internalize a team mentality which makes working in this fast-paced environment desirable. Friendly colleagues and nice work environment. I've really enjoyed my time here.
Work/life balance is difficult at times - supporting several accounts means off-hours work to accommodate work requests is normal and expected. There are options to offload work to other resources to improve the balance - on-shift DBAs have been a tremendous help in regaining work/life balance. More still needs done to make things more comfortable. Occasionally need to compensate for other employees to get the job done.2
- 3.0Mar 28, 2019Senior Software DeveloperFormer Employee, less than 1 yearLahore
attractive salaries excellent work environment free snacks
too much work load during release time. release cycle gets unnecessary prolong1
- 5.0Nov 13, 2019Associate DirectorCurrent Employee, more than 1 yearGurgaon, Haryana
Good company to start with. Friendly people and good environment to work. 1. Good work atmosphere. 2. Good pay and decent hikes. 3. Good career growth opportunity. 4. Great gesture if you prove yourself 5. Strong Leadership. 6.Energetic team.
Balance of work and life Common policies3
- 1.0May 27, 2016Database AdministratorCurrent Employee, more than 1 yearKul', Minsk Province
There's some fun people here. You can make friends pretty easily, and there's a really nice cafeteria.
I apologize in advance to marketing, as it's openly known when an honest review comes out, you'll see suddenly very generic positive reviews to keep the glassdoor average high. Unfortunately, RDX has lost its way.Employees have been told they must bill 8 billable hours per day. For some techs, they have clients with large pools of hours who dont examine their billing. Those clients often pay many hours for work never being performed as techs 'pad their hours' to ensure a work/life balance. Some dbas unfortunately may have several tiny clients (this is becoming more typical, RDX is claiming 'growth' by adding 6 clients at 2 hours after losing a client with 100, for example) which making billing and getting your work done day to day is not only difficult, but mentally draining over time. You have no choice in this matter, its essentially the luck of the draw, and directly impacts you in reviews when some techs can get 200 hours a month,where you have less billable time than business hours in a month, which effects further compensation down the line. Additionally, there's a positional manager here who will engage with dbas to make sure they're billing every hour on the contract, regardless if the environment is stable and does not need additional work. Clients, if you see a sudden uptick in billing at the end of the month, your dba has most likely been yelled at to create additional work, or simply their other clients are out of hours, and they need to get that 8 hours that's expressly required daily. Another issue is that RDX bends the business model to the point that dbas may be expected to be available days, nights, weekends and holidays and PTO time.They have no say in this, nor are they compensated in any additional way, and are expected to arrive at the office after getting 3 hours of sleep or less, and get the requisite 8 hours of billable. This means you have mentally exhausted dbas performing high level work on your system, and often deliberately taking their time so they can go home and rest. Not only does this impact their work life balance, this also impacts their health. Once rdx had one of the best insurance policies in the region, they've continually slashed benefits year after year, with a raise smaller than the loss, essentially cutting pay for everyone. One would state the best course of action is to leave, however, they've imposed contacts on everyone, with penalties of nearly half their yearly salary. You could sign this contract and have your workload and client-load radically changed, and you could suddenly have a radically different job that you cannot leave. I suspect the large amount of low contracted employees to prevent turnover, and the collection of small contracts, I believe they're attempting to send the impression that rdx is growing to sell. Once the contracts expire, you'll see a lot of dbas being reassigned to accounts as the good dbas leave for market rate pay. (If you look average salaries for a SQL dba, and divide it in half, that's a HIGH salary here).23
- 5.0Aug 16, 2016SQL Server Database AdministratorCurrent EmployeeWarrendale, PA
* The ability for IT-capable people to learn a new profession as DOC specialists, and learn it well, from some of the best DBAs around. * Challenges presented from a variety of client environments ranging from small 'Mom and Pop' companies that operate on shoe-string budgets and out-of-life-cycle DBMSs to giant, technology savvy, well funded corporations that bleed on the cutting edge of technology. * Camaraderie of employees working throughout shared experiences in an environment where knowledge is openly shared, assistance can always been found from a co-worker and a relatively relaxed work environment. * Continuous growth of the company, moving forward from a small shop 20 years ago, into a well-respected standard in the remote services industry.
* Workload assignment - with continuous growth as a company, being able to hire and promote from within becomes a challenge to make sure that the high standards of the company is reflected in their newly hired DBAs. The burden of growth falls onto the shoulders of the current employees and can stretch them thin at times, including a potential increase to the workload of on-call DBAs. * Disconnects between departments - the communication between the DB delivery departments (Oracle, MSSQL, Oracle Apps, etc) and the DOC monitoring teams could be improved greatly. Improved accountability by individuals and departments for shortcomings would be welcomed, although current internal reporting structures between departments should help erase the communication gaps hopefully. * Not exactly setting the world on fire with the cost/coverage of health benefits.6