REI Reviews | Glassdoor

REI Reviews

Updated October 13, 2017
1,197 reviews

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1,197 Employee Reviews

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Pros
  • Great work-life balance, the company took the employees needs and concerns seriously (in 125 reviews)

  • Great work/life balance, employee focused company, great discounts on gear, overall positive culture (in 52 reviews)

Cons
  • Management roles in the company experience the worst levels of work/life balance in the company (in 35 reviews)

  • Wouldn't work with me for full time hours (in 87 reviews)

More Pros and Cons

  1. "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time (Less than a year)

    Pros

    -hefty discount
    -community outreach
    -volunteer oppurtunities
    -great team
    -management that cares
    -flexible scheduling

    Cons

    -low wage
    -as a younger person, I wasn't a contender really for the great benefits that the older employees took advantage of


  2. Helpful (2)

    "Sr Project Manager, IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Project Manager in Bellevue, WA
    Current Employee - IT Senior Project Manager in Bellevue, WA

    I have been working at REI full-time (More than 3 years)

    Pros

    good time off
    nice offices in Eastgate
    good pro-deals
    believe in what the coop stands for - get outside, parks
    good compensation and work life balance

    Cons

    IT project managers are highly paid admins - mostly working in various tools and excel. No empowerment.
    No career path for PMs
    No training
    No consistency across the org
    Lots of executives have left the company around the same time - both in IT (CIO and VP) and in Digital

    Advice to Management

    Let IT PMs lead projects, not just number crunch

  3. "Sales Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work environment. Everyone is genuinely excited to be working for a company with so much culture.

    Cons

    Sometimes under staffed when things are really busy.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Dallas, TX
    Current Employee - Sales Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than 3 years)

    Pros

    Fun work environment, customers in good mood because they are buying gear to do something fun, good benefits, after 1 year part-time excellent health insurance, yay-day (paid day off every 6 months), accrue paid vacation time and paid sick time off, black Friday always off with pay, product discounts, recent cost of living raises in addition to small yearly raise, can rise to mgmt through career path program

    Cons

    physically demanding, lifting moving gear, boxes, etc., can be cliquish, retail hours can be tough

    Advice to Management

    get ideas and input for improvement/change from employees who actually perform the position, seems to be change for changes sake that do not always make sense


  5. "They practice what they preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Neutral Outlook

    I have been working at REI part-time

    Pros

    - Everyone is a good source of knowledge because they hire people that actually do outdoor stuff
    - Really AWESOME employee benefits... The ProDeals are amazing
    - The company itself really cares about their employees
    - Customers tend to be nice
    - The managers are friendly and on top of things
    - Overall great environment to work in, and all of the people that come in or work there are just interesting to talk to
    - Again, the benefits! Yay Day, ProDeals, Opt Outside... The list really goes on and on

    Cons

    - Employees don't get a lot of hours if they are part-time, and it is very difficult to get a full-time position
    - They really push you to sell memberships, which everyone that comes in should get because it is a great deal, but when someone comes in making a $5 purchase and don't join the co-op, that still is reflected on the employee.


  6. "Excellent Retail Chain to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time (More than a year)

    Pros

    Awesome culture and work life balance. REI offers interested parties development. It stands for something worth working for. Awesome benefits (for full-time staff), people, and products. The Co-op model actually makes working there more meaningful.

    Cons

    Pay is higher than most for Retail, but challenging to feel secure with.

    Advice to Management

    REI's management has been my best management experience. My store managers have been excellent and upper management provides solid communication and vision.


  7. "Sales Associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI part-time

    Pros

    Fun coworkers, great gear discounts

    Cons

    Erratic hours, no room for upward movement

    Advice to Management

    Less emphasis on selling memberships

  8. "Sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Tempe, AZ
    Current Employee - Sales Specialist in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at REI part-time (More than 3 years)

    Pros

    You get a great discount on gear and the people are great. Fun if you are interested in the outdoors.

    Cons

    There is a serious disconnect between corporate and the retail stores and it shows. Current leadership has lost the vision.


  9. "REI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time

    Pros

    Collaborative, Mission driven, Encourages outdoor activities

    Cons

    Management top heavy. Too many Chiefs and not enough Indians , causing a bit of dis-function.

    Advice to Management

    Stop always hiring from the outside. There was a time where they needed more outside talent and always hiring from the outside was important. Now there needs to be more of a balance.


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Denver, CO
    Former Employee - Sales Floor Associate in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (More than 8 years)

    Pros

    Awesome staff
    Great benefits
    Laid back work environment
    Casual dress code
    Play with gear all day
    Pro deals!!

    Cons

    Retail woes (bad hours, entitled customers etc)
    Below living wages
    Only opportunity to advance is becoming manager- if you're not interested, they aren't interested in you.

    Advice to Management

    If you care about your employees, they will care about your bottom line.


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