REI Reviews | Glassdoor

REI Reviews

Updated March 28, 2017
1,081 reviews

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1,081 Employee Reviews

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Pros
  • Great work-life balance, the company took the employees needs and concerns seriously (in 116 reviews)

  • Great work/life balance, employee focused company, great discounts on gear, overall positive culture (in 47 reviews)

Cons
  • Hard to support a family but great as part time or retirement position (in 80 reviews)

  • Wouldn't work with me for full time hours (in 78 reviews)

More Pros and Cons

  1. "Lynnwood store"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI full-time

    Pros

    - great people
    - great customers
    - great store

    Cons

    - need better training


  2. "REI is great"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time

    Pros

    Great team environment, great perks and competitive environment.

    Cons

    You spend all of your money on gear.


  3. "Nice company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome work life balance, great people, great management.

    Cons

    Retail still requires some flexibility and the occasional weekend. Seasonal variability hits all areas

    Advice to Management

    Get back to hiring outdoor folks, it keeps us credible


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Hard to make a living from"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than 3 years)

    Pros

    Good benefits
    Good company
    Industry discounts

    Cons

    Low pay and not enough hours for it to be your only job


  6. "Had Its Perks"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI part-time

    Pros

    They had good benefits
    The Discounts made it worth it
    Fun Environment
    Good management

    Cons

    Not a lot of Hours
    Lower pay


  7. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time

    Pros

    Great mission if you are committed to the outdoors.

    Cons

    none. This is a great Company

    Advice to Management

    none


  8. "Turn a blind eye"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time

    Pros

    Staff is fun to work with, starting rate is better than most retailers

    Cons

    If you get involved in the politics too much, it might not sit well with you. First impressions are huge with management; if you mess up once, they'll save it for a rainy day


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Timonium, MD
    Former Employee - Customer Service in Timonium, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI part-time (More than a year)

    Pros

    Friendly Staff, Great employee benefits.

    Cons

    Wouldn't work with me for full time hours.

    Advice to Management

    Listen to your emplyees more than the retail freaks at corporate.


  10. "Top rated employer REI is pretty good, but not the top"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician II in Pittsburgh, PA
    Former Employee - Technician II in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI part-time (More than 5 years)

    Pros

    Good benefits considering being part time employees, excellent employee purchase program, great bunch of people to work with, usually flexible schedule.

    Cons

    You better sell some memberships even if they say that they don't count them any more. Top management does not have a clue what it is like to work the sales floor. Don't expect to make enough money to live on, even though they say they are a member owned co-op they are first and foremost a profit driven business not a warm fuzzy place to cuddle up.

    Advice to Management

    Take care of your most valuable asset - the employees.


  11. Helpful (1)

    "Cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at REI part-time

    Pros

    Employee Discount, Cool products, great retail culture, transparent management

    Cons

    I worked at a Bay Area outlet, the customers can be particularly snooty and the POS systems in place, over complicate the job. The return policy is exploited by customers and overly complicated.

    Advice to Management

    none



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