REI Reviews | Glassdoor

REI Reviews

Updated August 15, 2017
378 reviews

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378 Employee Reviews

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Pros
  • Great work-life balance, the company took the employees needs and concerns seriously (in 122 reviews)

  • Great work/life balance, employee focused company, great discounts on gear, overall positive culture (in 51 reviews)

Cons
  • Management roles in the company experience the worst levels of work/life balance in the company (in 35 reviews)

  • Most employees are kept part-time (in 86 reviews)

More Pros and Cons

  1. "Get People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI full-time

    Pros

    Great space to work in

    Cons

    Very Millennial attitude of staff

    Advice to Management

    Prioritize


  2. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at REI full-time

    Pros

    prodeals, culture, benefits, flexible, fun

    Cons

    pay is low and it is hard to be full time

  3. "REI career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time

    Pros

    Co workers are amazing, management is so helpful and encouraging and helping people find the right gear is extremely rewarding.

    Cons

    Hours vary during different times of the year.


  4. Helpful (2)

    "Great Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kent, WA
    Former Employee - Anonymous Employee in Kent, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (More than 3 years)

    Pros

    There is a reason REI gets voted one of Forbes best companies to work for every year. Overall, the company stays true to their core Co-Op values, the employees share the same enthusiasm for the outdoors and even though Kent is a far drive for most Seattle-ites, it is worth going into work every day. The discounts on gear are also awesome.

    Cons

    There are a lot of "lifers" at REI which is generally a good thing because it shows how loyal people are to the company. It can be a bad thing because some of those lifers have failed-up into management roles and they are not properly qualified.

    Advice to Management

    Invest in your managers. If you want them to lead properly you need to equip them with the skills to do so.


  5. "Retail is Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI part-time

    Pros

    It hasn't gone out of business, nearly all of it's competitors have gone bankrupt. Employee discount and deals are great. Employees got Black Friday off as a paid vacation day!

    Cons

    Makes most of it's money selling sweaters and black puffy jackets to grandmothers as gifts to their grandchildren.


  6. "Love it here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician II
    Current Employee - Service Technician II
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work/life balance! Top notch training. Excellent supervisors.

    Cons

    Sometimes slow to react to changing market.


  7. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time

    Pros

    Everything but the low pay.

    Cons

    The pay is decent for retail, but still below average across all industries.

  8. "pro-sales (retail floor)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Floor in Stockton, CA
    Current Employee - Sales Floor in Stockton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    excellent atmosphere, like minded folks make this more of a social event than work!

    Cons

    training is otj`...I would suggest sales and register training in private with constant supervision. need to train people in "how to handle a stressed customer, dealing with conflict, how to manage a difficult BOSS, etc...teach "upselling" with a consultative approach...

    Advice to Management

    bring me back in soon!


  9. "Great all around company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time

    Pros

    People were fantastic, corporate seemed like they were actually looking it for us, availability of great deals

    Cons

    Part time hours to start


  10. "awesome!!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI full-time

    Pros

    it's a fun and busy place!

    Cons

    retail salaries are always low.


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