REI Reviews | Glassdoor

REI Reviews

Updated March 24, 2017
1,079 reviews

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1,079 Employee Reviews

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Pros
  • Great work-life balance, the company took the employees needs and concerns seriously (in 116 reviews)

  • Great work/life balance, employee focused company, great discounts on gear, overall positive culture (in 47 reviews)

Cons
  • Hard to support a family but great as part time or retirement position (in 80 reviews)

  • Wouldn't work with me for full time hours (in 78 reviews)

More Pros and Cons

  1. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This was a great place to work. Management was fair and kind, my coworkers were friendly and had similar interests, and customers were generally happy to be there.

    Cons

    I was generally quite happy during the time I worked there. No major complaints.


  2. "ehhhhhhhhhh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Encinitas, CA
    Former Employee - Sales Specialist in Encinitas, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at REI part-time (More than a year)

    Pros

    pro-deals and lots of freetime

    Cons

    inconsistent hours, lack of hands on product education & rep interaction


  3. "Because I have to"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Gear and gear plus more gear

    Cons

    Low pay and low pay


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  5. "Great company with a fantastic culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than a year)

    Pros

    Work with an industry you love - the outdoors.
    Coworkers share your passion for the outdoors.
    Great employee benefits and perks.
    You get to educate some customers and some you can learn things from.

    Cons

    Probably the biggest drawback to REI, at least as a Sales Specialist, is the very low pay rate and the retail sales hours. Hours scheduled are highly variable and changing schedules make it a challenge to manage outside commitments.

    Advice to Management

    Work to actually develop and grow your junior employees.


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at REI full-time

    Pros

    Great benefits and a fun working environment. Good place for a seasonal or part-time job.

    Cons

    Limited options to grow, pay is fairly good compared to other retailer jobs but low in general. Sometimes it is tough to get enough hours.


  7. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time (Less than a year)

    Pros

    Work life and personal balance is good

    Cons

    Limited time scheduled. They push for membership sales.


  8. "One of the best jobs I've ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Action Sports in Santa Monica, CA
    Former Employee - Action Sports in Santa Monica, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at REI part-time (More than a year)

    Pros

    - coworkers
    - employee wellness and benefits, i.e. pro-deals, employee discounts, employee retreats. I've never had a company do this better than REI.
    - upper management. Best supervisors and managers I've ever worked for. They were stern and strict, but extremely approachable and fair.
    - gave me life skills (for hobbies and future careers)

    Cons

    - uniform. The vest is cheeky and lame.
    - memberships.
    - MEMBERSHIPS.
    - did i mention memberships? You MUST sell memberships if you want to keep your job and senior staff will remind you of this every day (in a friendly, positive way)

    Advice to Management

    - get away from the membership model and recruit members in alternate, less grimey ways, that don't put your employee's jobs at risk.


  9. "Great Place to Work PT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist
    Current Employee - Customer Service Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    Super fun coworkers and customers. Really feel like you are part of something bigger than yourself.

    Cons

    Favoritism is the standard here. If you're in with the managers, you're golden. Otherwise you're invisible. Not enough hours most of the time, which sucks because REI tends to hire a high caliber staff and then pay them peanuts. It's disheartening.

    Advice to Management

    There are great people who you may be overlooking. Take time to get to know all your people. And pay us a living wage.


  10. "Love your work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time

    Pros

    Benefits and work culture are AMAZING and they have a truly moral, good purpose behind the work they do. Everyone there is super amped about their roles and they just want to share that with every customer that walks through the doors. From the most upper echelon to your direct supervisor, REI is not only customer oriented but employee oriented as well. They are very supportive of your goals, dreams, hardships, and just life in general.

    Cons

    Salary could be better but it IS retail after all.

    Advice to Management

    Keep on being super supportive and fun!


  11. "Best benefits around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at REI full-time

    Pros

    A company that really considers customers and employees first. Compare the benefits to other retailers and it is clear that others are attempting to do what REI already does. REI is still the best and being a co-op is a big part of that.

    Cons

    Retail hours can be tough.



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