RGIS Reviews | Glassdoor

RGIS Reviews

Updated June 19, 2017
1,031 reviews

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Full-time Part-time

2.6
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Brian McDonald
143 Ratings

1,031 Employee Reviews

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Pros
Cons
  • Long hours but not enough days given (in 40 reviews)

  • You will always be considered part-time (in 31 reviews)

More Pros and Cons

  1. Helpful (1)

    "never again"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in New York, NY
    Former Employee - Auditor in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you cherish your life liberty and persuit of hapiness ...dont work here....the only thing you have to look forward to are your co-workers...they keep you motivated

    Cons

    everything else, imagine leaving your hom and 4:30 am for a 5 am meetsite and getting homearound 10 that night.....maybe.....lets just say you never know when your going to get home .,....a no no if you have kids, and the some weeks you get no hours and how can you live off that. And you'll be there 5 years before you get a raise. And you dont get paid for the first twohours travel time only for time worked even though your present at work

    Advice to Management

    fair wages and decent hours


  2. Helpful (1)

    "dont work for rgis unless you want to do mindless labor for hours on hours if they give you hours to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hampton, NH
    Former Employee - Anonymous Employee in Hampton, NH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    if you are a college student you can choose to only work in the evenings and nights which is nice but wont get many hours

    Cons

    have to many people to give everyone fair hours and if you cant work all the time at any hour you wont get to work to much, also they rarely ever promote anyone or give you a raise even though they say they will review you every month

    Advice to Management

    you really should hire better people and treat the people you have better so that they would be more productive and you wouldnt have so much turn over


  3. Helpful (6)

    "RGIS is going downhill fast with the new owners."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Raleigh, NC
    Current Employee - Auditor in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They let you work when ever you want, mainly because they can't keep the smart ambitious people employed. Usually the bosses leave you alone if you know what you are doing. This is a semi-good job for people who aren't social by nature and dislike small talk with fellow employees that you have no interest in seeing outside of work. If you are a valued employee, you can basically no-show and you won't get fired, again, because they are desperate for people to stay at the company because of the high quitting rates of the new hires. Stress level is only high if you care or let managers push you around.

    Cons

    Complaints:

    You have to drive all over and waste gas constantly for stores that only last two or three hours, travel stores are a complete waste of time, the new owners have cut all of the employee pay and have eliminated many positions in the company to make more money for the greedy CEO's and managers, you aren't seen as a human being most of the time, company complaints go unnoticed and you are ignored unless you have only positive feedback. If you are social and talk a lot, you will probably get in trouble on a daily basis because they want you to put your head down and count like a robot the entire time. A lot of the fellow employees are pretty dim. Aside from a select few, RGIS specializes in employing lazy and stupid people.

    Also, like most companies in the USA today, all of the major policy changes happen on an impersonal corporate level, so you can't even protest or make suggestions for the new changes at hand with your local managers, you just have to accept them because a lot of the managers are clueless and lack the courage and spine to stand up against the things they disagree with in the company (No one wants to rock the boat). Also, again, you are not seen as a person unless you can be a top employee and perfom for them. When I was lower on the totem pole as a new hire and was low-key on the radar I was basically treated like a piece of expendable garbage by the managers. Only when they realized they had something to gain from being nice to me did they treat me with any respect. Definitely not a long term job. Only work for RGIS if you need part time employment because of school or as a second job out of desperation. I don't see how people can afford to live and have RGIS be their careers.

    I could never work as a higher-up manager for RGIS because I would feel bad for the lower employees that are getting screwed over by the company's increasingly fascist policies. But this is only because I have a soul and try to see myself through other people's perspectives that are different than my own, something most corporate-careerist people lack nowadays. Ethics should be a requirement in public education from the beginning of schooling. This is why you see so many corrupt business practices in large companies that are currently socially acceptable. When you have a greedy, lazy populace, expect the same with the companies. The funny thing is the workers that are the ones getting screwed don't seem to care. It is truly sad when you sit and think about how people don't even care about what is happening to them anymore.

    Goodbye American dream, hello corporate fascism.

    Advice to Management

    This company's new policies are a glimpse in the future of the new American corporate structure. This is a warning, not a praise.

    Pay your hard working employees what they deserve and fire the useless, stupid people. If the good employees were treated better, they might actually care about the company and their job enough to stay and work hard. This would increase the company's financial growth and reputation. Schedule people closer to their places of residence if the store inventory duration is only going to be a couple of hours.

    The new store bonuses are a joke and only the dumb sheepish employees get excited about them. If you sat down and did the math, a fifty cent bonus for being a top counter on an eight hour shift is beyond pathetic for an American global corporation. Someone high up at RGIS either doesn't realize this or does realize this and is having a laugh at the expense of the employees that built the company with their sweat and hard work.


  4. "Expect to work 24/7 literally"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Houston, TX
    Former Employee - Area Manager in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hours can be flexible as most of the work is either early in the morning or late at night leaving the day time for flexibility. They provide a company vehicle and company cell phone. You interact with alot of retail locations and managers so you have many opportunities to network in the field.

    Cons

    You are considered on call all the time. You will receive calls at 5am and 10pm about employees calling into work or not showing up. There is an extrememly high turnover for hourly employees and they are very undependable. The salary is not enough to pay for all the hours you put in. District management currently has unrealistic goals and expects you to meet them. District and upper management are involved in fraud in order to meet goals and receive bonuses at the end of the year. January-February expect to put in at least 18 hours a day with no day off.

    Advice to Management

    Work on an employee retention program where you increase the pay to your best employees. Your most recent pay program is a joke and caused many really good employees to leave because you cut them in pay.


  5. Helpful (1)

    "no life, 24/7 job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Northwest Plaza, MO
    Current Employee - Manager in Northwest Plaza, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    there used to be many pros. not so many today. i still like running inventories and working with our customers.

    Cons

    Where to begin. The ASET pay is NOT working! Bonus pay is a joke. Adder roles?? When we're allowed to used them they might be effective. Team members are rightfully angry, dissappointed and disgruntled. The job of a manger has somewhere along the way has turned into a 24/7 job! I do not know one single happy manager with this company. Most are so overworked and overwhelmed that they are also no longer able to manage. We basically keep treading water every day. Most expectations are unrealistic. When every aspect of an inventory is perfect except the APH there is no "good job" given! Only 15 emails and 4 conference calls as to why you suck at aph. I could go on....

    Advice to Management

    Pull your heads out of your offices and look at what is really happening in your districts! Most have been cut backed, merged, managers working the job of 2-4 people now. And if you think managers are not manipulating timesheets to their benefit you are sadly mistaken. Most of us are so out of touch with our people because there is no time to manage! I absolutely hate my job from the 70 hour weeks, 1000+ miles of travel in a week, after hours phone calls from employees, checking in with stores night and day. When are we supposed to live? I no longer have the answer. I would leave in a minute but there is not many jobs out there right now. I used to justify the crap at work with decent pay, bonus and benefits but honesty it has gotten to the point where those are no longer worth the life I have traded for them. I am currently looking for other employment.


  6. "horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Ontario, CA
    Former Employee - Inventory Specialist in Ontario, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    lots of free time because they never work you and its a very easy job theres really no pros to this job

    Cons

    low pay and half the time your work 2 hours for one day. the supervisors treat u like dirt and counting slaves "faster faster" you wind up spending 20 dollars in gas to make $24. your pay raise consist on how fast u count but there machine is constantly messing up so its impossible to get a high aph(average piece per hour). I've heard other districts arnt as bad but district 293 is a waste of your time if you need a job to make money.

    Advice to Management

    hahahahahahahahahahahahahaha


  7. Helpful (1)

    "Never take a job at headquarters as long as current management in place"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Professional Worker in Auburn Hills, MI
    Former Employee - Corporate Professional Worker in Auburn Hills, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    Can't think of any. I am sure some people are ok with working there as there some really nice people there too.

    Cons

    (this is a headquarters review) Horrible benefits package. Unreasonable certain management expectations. Never know what is required. Very unsecured work environment (can be let go any time based on personal preferences). The general attitude is that everybody is replaceable - and there is a line of people to work for the company so, you will tolerate whatever treatment the company feels like giving you. If you work just work hours - you are not working hard enough. If you work overtime - you must be inefficient if you have to stay overtime because nobody explicitly wants you to. The secret to winning is to be liked by the main local management.

    People are watched when they pull into the parking lot and when the leave the parking lot by some management. People are let go left and right especially if they are competent and strong willed. When you start working there you will receive 2-3 emails a week how so and so does not work for the company anymore. I heard it used to be a nice family company, but this nonsense has been going on since the investors took over and sold the company to other investors who hired them back to manage the company. There is more, but I hope this is enough to make the right decision if you are considering working there.

    Advice to Management

    Everybody from the mailroom to the top offices needs to be treated with respect and decency. The other way does not work - not long term. So either change or quit.


  8. Helpful (1)

    "A terrible experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Baltimore, MD
    Former Employee - Team Leader in Baltimore, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    Only reason for working for RGIS would be lexibility of hours. If you want a part time job where you can just work on limited basis this is for you!

    Cons

    RGIS management is very bad (District management and above). There is absolutely no job security! Pay is based solely on how much you count per hour. Company does not give required breaks and does not adequately compensate for travel time.
    I worked in five different offices during my time with RGIS and the Baltimore office is absolute
    worst. Would not recommend it for anyone!

    Advice to Management

    RGIS was much better place to work ten years ago and also provided much better service to customers back then.
    Current district management and operations management for Baltimore area offices should be replaced!


  9. "Miserable"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Auditor in Towson, MD
    Former Employee - Inventory Auditor in Towson, MD
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay was alright for a quick winter job between semesters

    Cons

    Irratic hours
    Not enough hours
    Random pay scale

    Advice to Management

    Scan inventory as fast as you can


  10. Helpful (1)

    "Stay away."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Pittsburgh, PA
    Former Employee - Auditor in Pittsburgh, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They hire anyone. As long as you are not an ex-felon (maybe even then...) they will give you a job.

    Cons

    No consistent hours, low pay, extensive non-reimbursed travel, you get yelled at if you try to go to the bathroom.

    Advice to Management

    Hire some actually competent managers. Schedule whole groups of people for large blocks of time to provide more consistent hours.


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