RK Dixon Reviews | Glassdoor

RK Dixon Reviews

Updated Aug 2, 2019

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Found 35 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
100%
Approve of CEO
RK Dixon CEO Donald Phillips
Donald Phillips
1 Ratings
  1. "Good company"

    StarStarStarStarStar
    Current Employee - Field Service Technician 

    I have been working at RK Dixon full-time

    Pros

    Going to be Xerox

    Cons

    Taking away bonus from me

    RK Dixon2019-08-02
  2. "Good at first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RK Dixon full-time for more than a year

    Pros

    Flexibility to a certain extent

    Cons

    No room for improvement advancement

    Advice to Management

    Actually do things for the employees to show they matter, other than buying food.

    RK Dixon2019-07-31
  3. "Great job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I worked at RK Dixon full-time for more than a year

    Pros

    Good competition and friendly staff

    Cons

    None that apply at this time.

    RK Dixon2019-06-19
  4. Helpful (3)

    "Could be better"

    StarStarStarStarStar
    Current Employee - Purchasing Agent in Peoria, IL

    I have been working at RK Dixon full-time for more than 10 years

    Pros

    Nice people to work with.

    Cons

    Ever since purchased by Xerox getting worse.

    RK Dixon2019-06-19
  5. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at RK Dixon full-time

    Pros

    -Good Benefits (eventually) -Good Atmosphere -Decent workload

    Cons

    None really come to mind.

    RK Dixon2018-09-05
  6. "Unprofessional Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockford, IL
    Doesn't Recommend
    Approves of CEO

    I worked at RK Dixon full-time for more than a year

    Pros

    You were able to work with the corporate office occasionally.

    Cons

    The manager is more then degrading and some of other staff is very unprofessional and unclean.

    RK Dixon2018-08-15

    RK Dixon Response

    August 20, 2018HR Director

    We see from your comments you worked in our Rockford, IL branch. As you know, our corporate office is a little over two hours away, and we make every effort to make sure a leader from our Davenport branch visits frequently. We have an open door policy, so if any employee has concerns ...

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  7. "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Davenport, IA
    Recommends
    Neutral Outlook

    I worked at RK Dixon for more than 3 years

    Pros

    Great team to work with. Great management.

    Cons

    No room to grow and average compensation.

    RK Dixon2018-08-10

    RK Dixon Response

    August 16, 2018HR Director

    Thank you for taking the time out of your day to review us. We completely agree with you on your comments about us having a great team to work with including great management. We feel very passionate about our team and are lucky to have wonderful, talented people to work with every ...

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  8. "It's What You Make Of It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RK Dixon full-time for more than 10 years

    Pros

    Great reputation in the community Professional Technical Expertise Good Compensation/Benefits

    Cons

    Lost many tenured professionals after change of ownership Large company with cookie-cutter mentality Inflexibility

    RK Dixon2018-07-19

    RK Dixon Response

    August 20, 2018Director of HR

    Thank you for your decade of service at RK Dixon. Dedicated employees like you are what makes our company great! Our community is important to us, so thank you for recognizing our strong reputation, professionalism, and outstanding benefits. As you know, each year we hold a “Make ...

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  9. "Too much change - not the same company anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Coordinator in Davenport, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RK Dixon full-time for more than 5 years

    Pros

    Many of the people I worked with were amazing. There are (and were) a lot of talented, smart people at Rk Dixon. From a company standpoint, not much stands out as being better than anywhere else. The Xerox name is a mixed bag...

    Cons

    The company was acquired by Global/Xerox in 2013 and it's gone downhill from there. There has been a LOT of turnover. Lots of tenured employees have left. New(er) and qualified people have found better opportunities. There did seem to be some attempt to make things better, but overall, I knew a lot of people were unhappy there. RK made some cuts in 2017 and all that work got heaped up on others with no pay increase. ...

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    Advice to Management

    Instead of just replicating what all the other Xerox companies do, go back to being Rk Dixon again. Nothing about us stands out anymore.

    RK Dixon2018-07-11

    RK Dixon Response

    July 18, 2018HR Director

    Thank you for taking the time to review us. It’s clear from your feedback that you were disappointed by recent changes we made to the business. Change can be hard and we empathize with that. That said, change is needed sometimes to make a business stronger. We did some fact ...

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  10. "It was great until changes in management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Administrator 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at RK Dixon full-time for more than 3 years

    Pros

    Culture in our branch office was great! Everyone in my office was extremely friendly and fun to work with. It was a good job and I learned a lot along the way.

    Cons

    They took advantage of me at first hinting a promotion was on the way and went ahead and gave me more responsibilities that would go with he new role but didn’t end up promoting me or giving me a raise to go along with all the new work until about two years in. They do a great job for customer service week...as long as you’re located in the headquarters. Branch offices, they don’t really care. Management changes...

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    Advice to Management

    Maybe talk to the employees directly affected by management changes about the impact it’s had and how things are going. If we felt someone would listen maybe so many of us wouldn’t have left. Be more inclusive of people in branch offices.

    RK Dixon2017-12-12

    RK Dixon Response

    December 18, 2017HR Director

    Thank you for taking the time to review us. We take these reviews seriously and try to look into any concerns that are brought up in the open format here on glassdoor. Obviously, some times without talking to the individual that completed the review, we don’t have all of the details/facts ...

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Found 35 reviews