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ROI Revolution Reviews
Updated Jun 5, 2023
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Found 102 of over 114 reviews
81% Recommend to a Friend
94% Approve of CEO
Found 101 of over 114 reviews
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Timothy Seward
72 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "When I was offered my position I was introduced to my team, and everyone was incredibly friendly and welcoming." (in 7 reviews)
- "There's a better opportunity to grow with the introduction of new positions and the receptiveness to creating your own place and position within the company as long as it helps the company continue to grow and thrive." (in 6 reviews)
Cons
- "The issue is widespread and well known, but upper management has done little to nothing to solve the problem." (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of ROI Revolution and is not affected by filters.
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- 5.0Feb 25, 2023Anonymous EmployeeCurrent EmployeeRaleigh, NC
Pros
Opportunities for collaboration and education through ROI-U program, team dynamics, meetings with colleagues within same role, and trainings to solve problems and stay up to date with changes in the industry.
Cons
Work life balance could be improved but leadership is willing to help prioritize projects to ensure employees can complete tasks within work hours and have a life outside of the office.
2
ROI Revolution Response7moThank you for taking the time to share your experience as part of the ROI team! I also love our emphasis on continued education. Not only do we have the opportunity to learn through formal training workshops and pop-up learning events, but because we work with so many intelligent, driven team members, we also get the benefit of constantly learning from each other. I am happy to hear you have been able to work with leadership to help you strike a healthy balance between life and work. Of course, if you have any feedback on how we can continue to improve work-life balance/work-life integration, please feel free to reach out or join my weekly Open Office Hours. I'd love to hear from you! Best, Barbara
- 4.0Jun 5, 2023Paid Search ManagerFormer Employee, more than 1 yearRaleigh, NC
Pros
It's a great environment to learn all about the digital advertising ecosystem.
Cons
Your success really depends on your client's industry and technical expertise.
ROI Revolution Response3moThank you for your review! As you mentioned, learning is a huge part of the culture at ROI Revolution. From the start, we are committed to making sure our team members have frequent and meaningful opportunities to learn and grow their skill sets, enabling them to meet their personal and professional goals. In Client Services, one’s specific set of clients can have a big impact on their day to day. Our leadership team works closely with our sales department to identify client relationships that will be successful for both the client and our teams. We also strive to create a diverse set of client accounts for each team member to build their skills in various areas. If you have additional thoughts on more we can do in this area, we’d love to hear from you! I’d encourage to reach out directly to one of our Service Directors or our VP of Client Services to discuss. Best, Barbara
- 5.0Jan 6, 2023Anonymous EmployeeCurrent Employee, more than 8 years
Pros
The leadership at ROI is hard to beat. They truly care about the wellbeing of employees and listen to employee feedback. There is a great company culture with lots of perks and great benefits. The company has embraced a hybrid work environment that gives employees lots of work from home flexibility without giving up the great company culture. If you give ROI your best, ROI will give you its best in return. Leadership will strive to give you the opportunities that meet your goals and personal priorities. The company is always looking for ways to provide more opportunities to employees and help alleviate pain points.
Cons
Where there are pain points, it can take some time to see changes come to fruition.
2 - 4.0Nov 3, 2022Client ServicesFormer EmployeeRaleigh, NC
Pros
I really enjoyed working at ROI. The people are nice and the environment is extremely welcoming. They have weekly catered lunches, Team builders, Team lunches, lots of learning and training events, and food and drinks stocked for your enjoyment throughout the day. I really liked the hybrid schedule because I think it’s important to be able to interact with your team in person occasionally, but still having flexibility to work from home as well. It would be cool to have full flexibility though so you can come in or WFH based on what’s required of your schedule. The office environment is open so when you’re there you can easily turn around and ask someone a question about one of your accounts or brainstorm a better way to do something. They’ve also hired a new VP who seems to want to break down the walls between services which is a good thing. Growth could be kind of limiting previously because cross training wasn’t really encouraged but now it seems like this will be a big focus moving forward.
Cons
-High turnover can be stressful, but that's agency life! -Average pay, could be a lot more competitive -Team Leads have all been there for awhile so not too much movement if you're not in a leadership position already. If you're an IC, chances are you will not have the opportunity to move into a leadership role.
1ROI Revolution Response10moThank you for your post! I am happy to hear you had a great experience working at ROI and enjoyed our many perks, benefits, opportunities to learn and the chance to work with truly kind team members. As you mentioned, we are focused on breaking down walls across our services. Soon, we will have a better understanding of the impact of our team structure experiments and will be able to validate if these changes increased collaboration and cross-training as we expect them to. Of course, collaboration is not the only area in which we are working to relentlessly pursue excellence. We continue to refine and evolve our compensation strategy. Earlier this year, we were happy to revise our compensation philosophy, resulting in more competitive pay and an increase in guaranteed compensation. Thank you for your suggestions on ways we can increase diversity within our teams. At ROI, we are committed to diversity, equity and inclusion, all of which are essential to fostering a culture of joy. Simply put, we are not as diverse as I believe we can and should be. And that is disappointing, especially given our focus on DEI work over the past several years (e.g., companywide and leadership trainings on inclusion, the launch of our Diversity, Inclusion and Belonging Committee, etc.). We have more work to do and we look forward to doing it. I have personally had meaningful conversations with some of our team members where we were able to talk through things in a deeper fashion and brainstorm together on this topic. I would love to have such a dialogue with you. It sounds like perhaps you’ve moved on from your role at ROI, but either way, I would love the opportunity to talk more about this with you. If you’re open to it, please reach out to me so we can find some time to connect! Best, Barbara
- 2.0Jul 31, 2022Senior AnalystFormer Employee, more than 3 yearsRaleigh, NC
Pros
+ They teach you from the ground up in exciting fields like digital marketing + Fun environment with a lot of young, new hires. + Beautiful, colorful office + Fully loaded snack room + Lounge room and small gym + Team builders and free Friday lunch
Cons
- Hourly pay which was pretty stagnant over the years - Had to clock in and out, and record time - Had to be in the office all the time (this was pre-COVID, though) - This is the big con - Their bloodthirsty noncompete clause and practices ensure you will not be able to leave, or if you do you may very well have to go into a different career. I personally know of multiple horror stories, lost opportunities, etc from people who found jobs across the country and were hunted by ROI. When I left it was a horrible experience as well because of how hard they made the process. I can't in good conscious recommend working here for this reason. Even years later I am highly confident this practice is ingrained in ROI's DNA and is still going on. Since leaving I have had MULTIPLE people reach out to me worried about the non-compete and how they will be able to navigate a job transition. It should not be that difficult or prohibitive. - about as diverse as a frat party
4ROI Revolution Response2yThank you for the candid feedback about your experience working with ROI; I’m glad you learned a lot about digital marketing and enjoyed many of our perks. We continue to invest in the pros you referenced and work to build a strong, meritocratic culture for team members at all stages of their career. It sounds like your time with us may not have been as recent so I’m pleased to share several updates with you. Over the past two years, we have implemented a number of changes to better support our team members. For example, we’ve scaled our pay to be more competitive, especially for the most talented, and we've greatly increased flexibility through our hybrid work environment, removed the 'clock in/clock out' requirement for all significant positions where we're not required to and launched a significant DIB (Diversity, Inclusion and Belonging) effort to support company goals to build a culture of diversity and inclusion. Thank you for sharing your perspective on our employment agreements. While quite common in business at our scale (and above), we are fully transparent about each agreement (including confidentiality, non-compete, non-solicit) with all candidates (as we were with you) and discuss them early on in the interview process to ensure alignment before an offer is made. My perspective is that having such agreements are critical to our culture of transparent, open sharing (about our business and plans) and protect the intellectual property and competitive advantage of ours and our client's businesses, thereby protecting our clients and our team members directly. Thanks again for your feedback; feel free to reach out to me directly should the need arise in the future. Warmly, Timothy
- 3.0Sep 7, 2022Anonymous EmployeeFormer Employee
Pros
Thoughtful and kind leadership, interesting clients, great education
Cons
Working extremely hard under technical restrictions, lack of creativity, bureaucracy, lack of mentorship due to tight deadlines all around
ROI Revolution Response2yWe appreciate you taking the time to provide feedback about your experience at ROI and what it’s like to work in the agency space. Working with clients across multiple industries in constantly evolving platforms lends itself to interesting/varied work and constant learning/growth, but also comes with a quicker pace that isn’t for everyone. We have built extensive new hire training programs and mentorship programs to support our team members, but it sounds like more support may still be needed, especially in entry-level roles. I would love to learn more about where we fell short in mentoring/supporting you, as well as some of the other feedback you offered, so please email me at petra@roirevolution.com if you are open to sharing more! Best, Petra
- 5.0May 11, 2022Paid Search Team LeadCurrent Employee, more than 8 yearsRaleigh, NC
Pros
- The biggest pro to working at ROI is the people!! You get to work with amazing people each day who care, and form great relationships with them. - The company cares! Over my time at ROI the company has grown so much by taking into account feedback from it's employees. Its great to be heard and see action and change around feedback. - Great benefits and career growth opportunities. We want you to grow within ROI and are continually open to discussion on career growth, outlining and creating new opportunities within the business, and helping you succeed in your goals. - General positive and inclusive environment. The entire company strives to generate a positive and fun environment as well as an inclusive environment. We have multiple internal committees surrounding important cultural and environmental focuses that bring even more value to our workplace. - Our hybrid work environment allows you flexibility to plan which days work best for you to be in-office versus at home each week (with 2 days in office minimum). This allows for a better work life balance!
Cons
- Given the industry, each position is a fast paced role, has a decent workload, and can deal with a multitude of client personalities. This can lead to stress or burnout if you aren't properly managing your workload. - Majority of services are very Q4 seasonal heavy so you should anticipate being busier around the holidays. - It is a highly evolving industry (particularly when working with Google) so you will very regularly be dedicating time towards education and learning new strategies. For some people that might be a con but for others it's great to always keep the mind engaged!
1ROI Revolution Response2yThank you for taking the time to share about your experience at ROI over the years . I wholeheartedly agree with your statement that the biggest pro to working at ROI is the people! I count myself lucky to work alongside such kind and intelligent people. Best, Barbara
- 5.0Mar 29, 2022Director of Retail MediaCurrent Employee, more than 8 yearsRaleigh, NC
Pros
Amazing coworkers (kind, smart, motivated), great facilities, generous pay and benefits, career growth opportunities, ongoing learning and skill development support, dynamic industry. I feel very fortunate to have had the opportunity to build my career here.
Cons
Cons really depend on personal preferences related to the type of work and the industry. Many roles are in Client Services, which can carry some pressure from clients who (understandably) want good outcomes for their businesses. Thankfully we're able to deliver those the vast majority of the time, and client relationships are largely very positive. Also, the digital marketing industry evolves quickly. The pace of learning/testing/adapting is fun for most, but may be a challenge for some.
ROI Revolution Response2yThank you for sharing about your experience and shedding light on our culture so that others can get a true sense of what it’s like to work here. We look forward to your continued career growth and success at ROI! Best, Barbara
- 5.0Aug 29, 2022Anonymous EmployeeFormer Employee
Pros
People Work load Flexibility Manager style was amazing
Cons
Pay is not as competitive as I would have liked but the benefits were amazing
ROI Revolution Response2yThank you for sharing about your experience at ROI! It is great to hear that the people (including your manager), workload and flexibility were high points for you. Our compensation philosophy has evolved over time and while many changes have been made, some are still in the works. I look forward to executing those additional changes to ensure that our pay is just as competitive as those amazing benefits you mentioned! Best, Barbara
- 3.0Jun 16, 2022Marketplace StrategistCurrent Employee, more than 1 yearRaleigh, NC
Pros
Gained great experience working on good client accounts. Nice collaborative team and VERY good benefits.
Cons
Their non-compete may look standard at first, but they DO enforce it for so little as leaving for another agency job. They just updated their non-compete to be much more strict as well, something like you can't talk negatively about the company after you leave.
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ROI Revolution Reviews FAQs
ROI Revolution has an overall rating of 4.4 out of 5, based on over 114 reviews left anonymously by employees. 81% of employees would recommend working at ROI Revolution to a friend and 85% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
81% of ROI Revolution employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ROI Revolution 4.0 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ROI Revolution to be culture, career development, benefits and the cons to be management, senior leadership, compensation.
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