ROYAL PALMS HOTEL Reviews | Glassdoor

ROYAL PALMS HOTEL Reviews

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Found 9 reviews

3.2
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31%
Recommend to a Friend
ROYAL PALMS HOTEL CEO Robert J. Lowe Jr.
Robert J. Lowe Jr.
0 Ratings
  1. Royal Palms is a wonderful establishment to work for.

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    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Phoenix, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at ROYAL PALMS HOTEL full-time for more than 4 years

    Pros

    Royal Palms has great people to work with.

    Cons

    Can be slow at times which makes the days go by even slower.

  2. terrible

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    • Overall
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at ROYAL PALMS HOTEL for more than 6 years

    Pros

    really awesome front line staff

    Cons

    hired for one job given 5 different jobs as employees fired

  3. Pastry/AM sous chef

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      Current Employee - Anonymous Employee 

      I have been working at ROYAL PALMS HOTEL full-time

      Pros

      great benefits, beautiful, romantic property

      Cons

      leadership is lacking through out

    • Management team overwhelmed

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I have been working at ROYAL PALMS HOTEL full-time

      Pros

      Employee meal, great benefits, great income

      Cons

      Not enough staff in all outlets, excess stress, lack of support

      Advice to Management

      Don't work employees 6+ days, don't ask to work on multiple days off (take advantage of staff).

    • banquets set up/in room dining server

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        Former Employee - Anonymous Employee 

        I worked at ROYAL PALMS HOTEL full-time

        Pros

        great people beautiful property fun job

        Cons

        no advancement or chance to move ahead

        Advice to Management

        N/A

      • Excellent

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          Former Employee - Accounts Receivable Specelist in Phoenix, AZ

          I worked at ROYAL PALMS HOTEL full-time for more than 6 years

          Pros

          Truly care for both guest and employees.

          Cons

          Be ready to be top of the line.

        • Helpful (2)

          Unless you are on the 'good side' of management (meaning really sucking up) you'll go nowhere. Don't expect to make $$$

          StarStarStarStarStar
          • Overall
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in Phoenix, AZ
          Doesn't Recommend

          I have been working at ROYAL PALMS HOTEL

          Pros

          Time off when needed. If they do like you, you can move up. If you are a manager or higher you can make bank. But if you're a line employee-supervisor, not good salaries.

          Cons

          Executives and managers are so far removed. Not involved in day to day and get bonuses based on line level work. Six figure employees don't work as hard and get tons of perks. No holiday parties or rewards.

          Advice to Management

          Offer perks to lower level employees, not just executives. Your bonuses are based off the work we do. We get no holiday party and weren't told and then execs got a suite at a Suns game? Not fair and lowers moral.

        • Helpful (4)

          They are more concerned with what the owner makes than the employees

          StarStarStarStarStar
          • Overall
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Guest Services Manager in Phoenix, AZ

          I worked at ROYAL PALMS HOTEL

          Pros

          Beautiful environment, friendly staff, great food and spa. Have started to promote from within more so than in the past but will still hire sales people from other hotels than promote from within

          Cons

          Gradually took away most perks so that owners could make more money and employees took pay cuts, got laid off, took away free soda and stopped providing free hot meals Some hotel companies offer better travel benefits (best is Starwood and 4 Seasons). DHR doesn't come close on travel perks.

          Advice to Management

          Not everything is as it seems, they have no idea what really happens on the front line in most cases. GM is not hands on except in the restaurant

        • Cleaning

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            Current Employee - Anonymous Employee 

            I have been working at ROYAL PALMS HOTEL full-time

            Pros

            Well it's far from family

            Cons

            It was a good place

          Found 9 reviews