RSA Group Reviews | Glassdoor

RSA Group Reviews

Updated November 15, 2017
278 reviews

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2.8
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RSA Group Chief Executive Officer Stephen Hester
Stephen Hester
106 Ratings

278 Employee Reviews

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Pros
Cons
  • Decision making is not efficient and can make company feel undynamic at times (in 10 reviews)

  • The senior management is not competent or strong enough (in 10 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    - flex days, life balance days, time off

    Cons

    - Micro managed, lower end on the pay scale

    Advice to Management

    - Empower employees to make risk selection


  2. Helpful (2)

    "Ordinary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Development opportunities exist for new joinees

    Cons

    Too much stakeholder management
    People afraid to take decisions
    Employees could be sacrificed for meeting bottomline results

    Advice to Management

    Avoid Politicking and favouritism
    Aim for organic growth
    Do not sacrifice employees for meeting business results- will not help in the long run

  3. Helpful (5)

    "A place to learn what you don't want in an employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Underwriter in Manchester City Centre, England (UK)
    Former Employee - Technical Underwriter in Manchester City Centre, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 3 years)

    Pros

    There are no pros to working for this organisation

    Cons

    Demanding people managers, who have little to no understanding of the technical tasks at hand and simply wish to enforce policies without reference to common sense.

    Advice to Management

    Think carefully about who you appoint to people mangembt roles.


  4. Helpful (4)

    "Like underwriting PI, RSA is not for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PI Underwriter in Manchester, England (UK)
    Former Employee - PI Underwriter in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 3 years)

    Pros

    They are so few and far between it's not worth mentioning.

    Cons

    No challenges other than churn, no thinking just get those quotes out. No wonder they are pulling out of classes so readily.

    Advice to Management

    Grow a pair and admit where you have gone wrong.


  5. Helpful (6)

    "Completely awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing - way too political and treat people very badly on the whole

    Cons

    Not sure where to start.... avoid like the plague.


  6. Helpful (5)

    "no longer great place to work, not family friendly at all, being bullied to change contract"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Manager in Liverpool, England (UK)
    Current Employee - Customer Manager in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RSA Group part-time (More than 10 years)

    Pros

    none any more, Morethan is a terrible place to work, treated like cattle

    Cons

    worked here for 21 years and now given ultimatum to force me to change contract, even though i have young children, they dont care anymore, what a joke getting a silver award for family friendly working from mumsnet, i will be putting my case to them too...

    Advice to Management

    look after employees better, too many people trying to climb the ladder and don't care who they step on to get there.


  7. Helpful (7)

    "Trader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RSA Group full-time (More than 8 years)

    Pros

    Flex time and good people

    Cons

    No investment in the staff. Simply not enough staff to deliver a good service. The management do not appreciate the complexity of the work and that it is the experience in the decision making that makes an underwriting profit. Team leaders with absolutely no insurance knowledge whatsoever making impossible demands. Computer systems not fit for purpose. No time to develop yourself. Distinct lack of experienced staff due to them being made redundant and replaced by brand new starters on poor salaries.

    Advice to Management

    Your staff are your greatest asset. Engage with them and treat them with some humanity as you used to do. Employing the cheapest staff does not give the best service and stop this ridiculous outsourcing it does not work. Stop looking at numbers. Learn first hand about the work itself you will be surprised as to what is actually involved and stop involving outside Consultants who know nothing about the insurance industry. Stop being reactive and taking such a long time to replace staff who have left to go and work for other insurers for more money. Apply some common sense and not the current blinkered mentality.

  8. Helpful (8)

    "Rapidly going downhill"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fairly flexible working depending on what you do.
    There are some great, knowledgeable staff.
    Fenchurch Street is an impressive office space.

    Cons

    - The exec team have totally lost focus on the people and as a result the once brilliant culture has rapidly deteriorated which seems to be being ignored
    - Complete lack of support and focus from senior management
    - Everyone focused on trying to save money but business strategies are working in silo and often conflict.
    - Totally different company than 12-18 months ago

    Advice to Management

    - Communicate with your staff better and more honestly
    - Spend less on consultants who are telling you the same thing your SME's already have
    - Value and support your staff more


  9. Helpful (7)

    "Inexistent management of things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Underwriter in Vancouver, BC (Canada)
    Former Employee - Construction Underwriter in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 5 years)

    Pros

    Nice view from the office on the harbor, accessible location in DT. Really not much to say apart from that.

    Cons

    - Very bad management, no decision making whatsoever
    - No encouragement to employees, no recognition of work
    - No effort to ease tensions in the teams
    - Useless meetings that bring nothing new
    - Very bad and old system leading to loss of data
    - Inefficient filing system
    - Disrespectful management
    - Cheap company with its employees
    - Use of Lotus Notes, limited storage for emails and attachment
    - Lack of reaction of management and zero thinking outside the box even for the simplest things
    - Low salaries
    - Very bad perspectives for the future, RSA is going downhill all over the world and they sold many operations
    - Forget about advancement based on competence. It is more about submissive attitude and saying yes to every decision (even completely not appropriate) management does
    - Management is scared of smart people and they do not encourage them at all as they see them as a danger for their manager position
    - No values any longer, management (and colleagues) not to be trusted

    Advice to Management

    They should learn about insurance as it would allow them to make sound decisions which is not the case.


  10. Helpful (6)

    "Awful and RSA Plc is on its last legs. RiP RSA you were once a great place but now amongst the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Lead
    Current Employee - Area Lead
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RSA Group full-time (More than 10 years)

    Pros

    Horsham and London are good places to shop - plenty of Coffee bars and banks

    Cons

    It is all Cons now. Management are clueless, all the Leaders are leaving and the company has no identity

    Advice to Management

    Too late - you did not listen to us the staff and now we are all paying the price


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