RSA Group Reviews | Glassdoor

RSA Group Reviews

Updated June 20, 2017
260 reviews

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260 Employee Reviews

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Pros
Cons
  • Decision making is not efficient and can make company feel undynamic at times (in 10 reviews)

  • Lack of communication during this phase, but has come through the far side now (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good hours, but do not care about the employees, very repetative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services
    Current Employee - Client Services
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RSA Group full-time (More than a year)

    Pros

    Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

    Cons

    They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

    Advice to Management

    Pay attention to the problems that people have in the comany. Make it easier for people to raise problems that they may be having by ensuring that managers act as managers and not trying to make problems worst for employees.


  2. "Large injury claims handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Large Injury Claims Handler in Manchester, England (UK)
    Current Employee - Large Injury Claims Handler in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RSA Group full-time (More than 8 years)

    Pros

    Good work ethic.
    Greater responsibility.
    Supportive environment for development.
    Flexible working hours.
    Relaxed management approach to working style, not bound by targets.

    Cons

    Difficult to list any negatives. Only real downfall would be the salary increases year on year and the grading system used to define bonuses and pay rises.

  3. "Supply Chain Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group full-time

    Pros

    Flexible working policies and bonus scheme

    Cons

    Career opportunities and training is poor


  4. "Bullying culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in Glasgow, Scotland (UK)
    Former Employee - Site Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 8 years)

    Pros

    Sold out to another company

    Cons

    HR, is only about the company not the employee, and CEO makes himself look good by selling out good loyal people. All about upper management

    Advice to Management

    concentrate on your staff instead of back stabbing each other


  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Over Term At RSA
    Former Employee - Various Over Term At RSA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group full-time (More than 10 years)

    Pros

    RSA has always been a good, friendly company to work for. The people are great and are always willing to help. They have a good strong HR process across performance management and development. Comms across the business were improving in the last few years.

    Cons

    IT is outdated and difficult to get anything done in a reasonable timeframe as it's outsourced offshore.
    Too many strong and experienced people have been made redundant, leaving big holes in the business and management.

    Advice to Management

    Don't change the culture too much as that is what keeps good people in the business. And without good, engaged people, you don't have a business.


  6. "Director of claims strategic sourcing group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Strategic Sourcing in Toronto, ON (Canada)
    Current Employee - Director Strategic Sourcing in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at RSA Group full-time (More than 8 years)

    Pros

    Great flexible work hours and working from home options. Mid sized insurer who is well respected in the marketplace. Great people with positive attitudes.

    Cons

    Going through lots of transformation and job cuts over last couple years so it's tough on culture and morale. Lots of transition on some teams and leadership consistently changing

    Advice to Management

    Focus more on employee engagement


  7. Helpful (1)

    "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Business Systems Analyst in Toronto, ON (Canada)
    Former Employee - Business Systems Analyst in Toronto, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group full-time (Less than a year)

    Pros

    For the most part wonderful colleagues. Work at home policy the best.

    Cons

    BA role has no representation within senior IT management resulting in challenging work environment. Enterprise Architects seem to run IT and Business projects which causes conflicts within project team (duplication of effort, responsibility boundaries blurry).

    Advice to Management

    BA's need recognition within PMO. EA need to focus on their project role and not interfere with roles of other project members. Note> comments are a reflection of specific project experience and not reflective of all ongoing projects.

  8. "Lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at RSA Group full-time (More than 5 years)

    Pros

    Large MNC, Friendly work culture,

    Cons

    The senior management is not competent or strong enough. They are not able to take stand and decide in right direction. This is one of the primary reasons why RSA went through such difficult times in 2014-2015. Especially senior management in the Group is quite incompetent.


  9. "It's Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Underwriting Assistant in Chelmsford, England (UK)
    Current Employee - Operations Underwriting Assistant in Chelmsford, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RSA Group full-time (More than a year)

    Pros

    Good team, pension not bad

    Cons

    Poor management and leadership, too much work on people, crappy pay

    Advice to Management

    Sort out workload properly and get training sorted!


  10. "the lame and retarded are leading the blind and lame leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Former Employee - Anonymous Employee in Manchester City Centre, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay is reasonable. Apparently its very hard to get the sack at this company

    Cons

    Working here is literally like being back in school. The immaturity and lack of intelligence and general retarded behaviours are all too normal for this company. From my experience the mangers are blind old women that are being manipulated by trainers that have deep psychological issues and behave like they have serious mental problems requiring professional medical help into. to say that these people come across like and behave like they are better than others. They told lies and conned people into accepting the job and then treat them like they are the ones who are stupid. These people are the most rude and stupid knuckle dragging morons that I have ever had to work for.
    After training on they day we started on the main floor they said ' Oh by the way everybody leaves after 3 months' OMG what a bunch of idiots they must be. They are the common garden variety of retarded old people that you find in the small corners of this country. Apparently its very hard to get the sack at this company.

    Advice to Management

    Learn what respect is and learn what manners are and learn how to run a company


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