RSA Group Reviews | Glassdoor

RSA Group Reviews

Updated December 13, 2017
282 reviews

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282 Employee Reviews

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Pros
Cons
  • Decision making is not efficient and can make company feel undynamic at times (in 10 reviews)

  • The senior management is not competent or strong enough (in 10 reviews)

More Pros and Cons

  1. "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Liverpool, England (UK)
    Former Employee - Customer Service Advisor in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at RSA Group full-time (Less than a year)

    Pros

    Training was good although gave the impression the company would be a great place to work - very wrong indeed.

    Cons

    Management, office environment, staff, HR services, general support for staff. Staff are just there to gossip and create an uncomfortable and 'cliquey' office environment - if you do not want to be a part of this, you are the victim
     of it. Awful place to work.

    Advice to Management

    Management need to be better informed on how to assist their staff. Senior management need to manage team leaders more closely. Management in general need more awareness of the company and other departments in order to help their staff. Also, management should be taught how to be discreet if they are going to pay staff different salaries to do the same job!


  2. "Large injury claims handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Large Injury Claims Handler in Manchester, England (UK)
    Current Employee - Large Injury Claims Handler in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RSA Group full-time (More than 8 years)

    Pros

    Good work ethic.
    Greater responsibility.
    Supportive environment for development.
    Flexible working hours.
    Relaxed management approach to working style, not bound by targets.

    Cons

    Difficult to list any negatives. Only real downfall would be the salary increases year on year and the grading system used to define bonuses and pay rises.

  3. "Awful, Avoid!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Liverpool, England (UK)
    Former Employee - Accountant in Liverpool, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 8 years)

    Pros

    Close to Moorefields Station, which is handy..........

    Cons

    A stagnating workplace where the culture is very negative and passive aggressive behaviour is the default management style. People are generally unhappy and unfufilled.

    If you value your professional career and want to develop as an individual I would avoid RSA Finance. Senior management have no desire to build, create or innovate, but instead are fixated on cost cutting and overloading the staff that remain whilst personally reaping the rewards or angling for massive redundancy payouts.

    There is little or no investment in staff and the management is a neptistic and lacks real quality.

    There are still some genuinely good people left, but these are definitely in the minority.

    Advice to Management

    Needs a complete overhaul from top to bottom. Formulate a proper strategy. Invest in people, systems and processes. Listen to staff. Challenge and expedite change.


  4. "A Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Underwriting Analyst in Dundrum, Co. Dublin (Ireland)
    Former Employee - Commercial Underwriting Analyst in Dundrum, Co. Dublin (Ireland)
    Negative Outlook

    I worked at RSA Group full-time (Less than a year)

    Pros

    You are close to dun drum shopping centre

    Cons

    Terrible Salaries, Terrible Managers, Graveyard Atmosphere,


  5. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Over Term At RSA
    Former Employee - Various Over Term At RSA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group full-time (More than 10 years)

    Pros

    RSA has always been a good, friendly company to work for. The people are great and are always willing to help. They have a good strong HR process across performance management and development. Comms across the business were improving in the last few years.

    Cons

    IT is outdated and difficult to get anything done in a reasonable timeframe as it's outsourced offshore.
    Too many strong and experienced people have been made redundant, leaving big holes in the business and management.

    Advice to Management

    Don't change the culture too much as that is what keeps good people in the business. And without good, engaged people, you don't have a business.


  6. "Supply Chain Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group full-time

    Pros

    Flexible working policies and bonus scheme

    Cons

    Career opportunities and training is poor


  7. "Bullying culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in Glasgow, Scotland (UK)
    Former Employee - Site Manager in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RSA Group full-time (More than 8 years)

    Pros

    Sold out to another company

    Cons

    HR, is only about the company not the employee, and CEO makes himself look good by selling out good loyal people. All about upper management

    Advice to Management

    concentrate on your staff instead of back stabbing each other

  8. "Director of claims strategic sourcing group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Strategic Sourcing in Toronto, ON (Canada)
    Current Employee - Director Strategic Sourcing in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at RSA Group full-time (More than 8 years)

    Pros

    Great flexible work hours and working from home options. Mid sized insurer who is well respected in the marketplace. Great people with positive attitudes.

    Cons

    Going through lots of transformation and job cuts over last couple years so it's tough on culture and morale. Lots of transition on some teams and leadership consistently changing

    Advice to Management

    Focus more on employee engagement


  9. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Business Systems Analyst in Toronto, ON (Canada)
    Former Employee - Business Systems Analyst in Toronto, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Group full-time (Less than a year)

    Pros

    For the most part wonderful colleagues. Work at home policy the best.

    Cons

    BA role has no representation within senior IT management resulting in challenging work environment. Enterprise Architects seem to run IT and Business projects which causes conflicts within project team (duplication of effort, responsibility boundaries blurry).

    Advice to Management

    BA's need recognition within PMO. EA need to focus on their project role and not interfere with roles of other project members. Note> comments are a reflection of specific project experience and not reflective of all ongoing projects.


  10. "Lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at RSA Group full-time (More than 5 years)

    Pros

    Large MNC, Friendly work culture,

    Cons

    The senior management is not competent or strong enough. They are not able to take stand and decide in right direction. This is one of the primary reasons why RSA went through such difficult times in 2014-2015. Especially senior management in the Group is quite incompetent.


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