RWE npower Reviews | Glassdoor

RWE npower Reviews

Updated July 6, 2017
101 reviews

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2.8
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RWE npower CEO Paul Massara
Paul Massara
35 Ratings

101 Employee Reviews

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Pros
Cons
  • Perception of company not great due to previous senior management decisions leading to unsuccessful resolution of complaints (in 8 reviews)

  • Poor management, poor bonus structure, out date systems and computers (in 5 reviews)

More Pros and Cons

  1. "Key Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RWE npower full-time (More than 5 years)

    Pros

    Friendly atmosphere, good facilities and good career development opportunities

    Cons

    A little bit too political


  2. "Shambles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RWE npower full-time

    Pros

    Good office, agile working, good catering facilities, plenty of parking and bus services into town center and local area

    Cons

    Poor management, poor bonus structure, out date systems and computers. Ineffective use of office space.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England (UK)
    Current Employee - Anonymous Employee in Leeds, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at RWE npower full-time (More than 3 years)

    Pros

    Good company pension and location

    Cons

    Canteen facilities and not enough parking

    Advice to Management

    Communication


  4. Helpful (1)

    "Stuck in a constant 'Recovery plan'."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RWE npower full-time

    Pros

    Well you get free Parking (If you get there early enough). Good pay for area. Good redundancy package if you take voluntary redundancy.

    Cons

    Have been in a downward spiral for 3 years now. Cut costs by making staff redundant or or asking for voluntary redundant which means most experienced leave. Lack of experience means customer compaints and so company makes losses. So they look to costs again. And again. And again. Some sites have had three rounds of redundancies in three years.
    Management talk the talk of wanting to hear employees opinions but if you say something they dont like then you are taken for the 'walk of shame' by your line manager.
    'Encouraged ' to be agile by cutting number of desks at sites but server performance is so poor it was impossible to work from home. Had to sit with multiple people at agile desks.

    Advice to Management

    Stop living in your ivory towers pontificating that we all in this together on a recovery plan and see what is actually going on.


  5. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people and working environment

    Cons

    It can be frustrating when customers are upset and there are limits to what you can do to help them but I understand that this is because management need to sign off some actions.


  6. Helpful (1)

    "Department dependent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Leeds, England (UK)
    Former Employee - Operations Manager in Leeds, England (UK)

    I worked at RWE npower full-time (More than 3 years)

    Pros

    flexible working
    benefits
    lots of growth due to Smart Metering initiative

    Cons

    lack of integration between departments
    clunky processes and systems that npower vets refuse to change/ aren't willing to pay for a change
    regular changes to business direction


  7. Helpful (1)

    "Out dated company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at RWE npower full-time (More than 10 years)

    Pros

    Pension, benefits, flexible/agile working.

    Cons

    Low pay compared to other companies.
    Not many opportunities for progression when you reach a certain point as you come up against the "you have no management experience" glass ceiling.
    Too many middle managers that aren't needed and are saved every time there is yet another pointless restructure at the cost of those actually doing the hard work.
    Many of the managers are power hungry and allowed to get away with anything they want.
    The management style is outdated hence why the company is going under.
    You will get far if you are willing to suck up, make a lot of noise and step on those on your way up however those who are quiet and get on with the work get over looked.

    Advice to Management

    Minimise your middle managers and create more opportunists for progression such as senior/deputy roles.
    Get rid of outdated management styles.

  8. Helpful (3)

    "Very much depends on who you work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, England (UK)
    Former Employee - Anonymous Employee in Durham, England (UK)
    Negative Outlook

    I worked at RWE npower full-time (More than 3 years)

    Pros

    Good range of benefits available
    Flexible working

    Cons

    Inconsistent approach to management
    Terrible and power hungry managers allowed to get away with whatever they want, even if contravenes employment law or generally ethical behaviour
    No cohesion between business units

    Advice to Management

    Sort out senior and middle managers - basically anyone with line reporting responsibility


  9. Helpful (1)

    "Could do better...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Had some good leadership, now gone. Part of a multi national group which is heading in the right direction. A number of excellent staff and a good customer base (eroding).

    Cons

    Overly conservative senior management, poor processes and attitude to risk. Reluctant to change despite the majority of the multi national group embracing the changing market.

    Advice to Management

    Loosen up, fix the processes (not just sticky tape fixes but accept the model is broken and address the core issues)... appreciate the excellent staff more and stop acting like the market owes you a living.


  10. Helpful (3)

    "Good but typical pay inequalities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England (UK)
    Former Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible benefits options - you can add holidays and health and other benefits as you want at a salary cost
    Good basics for sales roles
    Great office environments

    Cons

    Unequal pay between men and women
    Unequal bonuses and commissions
    Old boys club promotion ladder
    Lack of security through constant restructures

    Advice to Management

    Senior leadership need to make sure middle management are moving in the same direction


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