RWE npower Reviews in Solihull, England | Glassdoor

RWE npower Solihull Reviews

14 reviews

Filter

Filter

Solihull, England (UK)

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
RWE npower CEO Paul Massara
Paul Massara
6 Ratings

14 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Perception of company not great due to previous senior management decisions leading to unsuccessful resolution of complaints (in 8 reviews)

  • Poor management, poor bonus structure, out date systems and computers (in 5 reviews)

More Pros and Cons

  1. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Solihull, England (UK)
    Former Employee - Anonymous Employee in Solihull, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RWE npower full-time (More than a year)

    Pros

    - Good people to work with who are motivated and will go above and beyond
    - Central location in Solihull easy to get to
    - Training and development offered at the company's expense

    Cons

    - Toxic behaviours from senior people go unchecked, as long as they are performing in the technical aspects of their role
    - Graduates put into positions before they are ready
    - Expertise is not valued, all about relationships
    - Pace of change is slow

    Advice to Management

    Look to put in place systems where decisions can be made more quickly


  2. Helpful (7)

    "Just don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Web Developer in Solihull, England (UK)
    Former Employee - Senior Web Developer in Solihull, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RWE npower full-time (More than 3 years)

    Pros

    A lot of the people are really competent and friendly. They are fairly relaxed about people working from home and there is a good shopping centre near by.

    Cons

    - Year after year, McKinsey reports reveal that npower's management is autocratic and incommunicative. Nobody disagrees.
    - Legacy issues aplenty ...SAP is tenuously connected to the live site and it falls over all the time. It screws up everything.
    - IT ...kit, processes and support are a joke.
    - It can take 3 months to get a computer and when you get it, it will have most of the useful stuff ripped out.
    - Managers and the legal department are accountable to no one and they abuse that privilege on every project, usually at the last minute.
    - There is a road map, with predefined solutions written into it, and deadlines. Just get on with it, adding value is not part of the job.
    - When npower says 'MVP', npower means 'kludge'.
    - npower talks a lot about Agile. npower pretends it does Agile. npower doesn't do Agile. It won't happen, ever.
    - 120 desks ➗ 180 people ...go figure.
    - Your days consist of numerous meetings. Less than 10% of meeting content is relevant, less than 1% is interesting, but you have to attend.
    - Look out for the weekly 'stand-up' involving over a hundred people where only eight people talk
    - Expect to get pressured to work over the weekend, for free (the so-called 'weekend warriors'). The pressure is outrageous "...you'll let the entire team down if you don't"; "....npower's recovery is dependent on this going live this weekend"
    - This list could go on a lot longer

    Advice to Management

    You cannot offer advice to arrogant fools

  3. "Nice people and flexible workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Credit Risk Analyst in Solihull, England (UK)
    Former Employee - Senior Credit Risk Analyst in Solihull, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at RWE npower full-time (Less than a year)

    Pros

    Close to home, very quiet and friendly workplace, many opportunities to develop something good and big as there's almost nothing really working now

    Cons

    Small salary and derelict IT systems, sometimes the reaction times to problems are very very unsatisfying, ie one could wait for weeks to fix equipment

    Advice to Management

    Increase the compensation and watch closer non-performing managers


  4. Helpful (3)

    "How are they still in business?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Solihull, England (UK)
    Former Employee - Anonymous Employee in Solihull, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at RWE npower (More than a year)

    Pros

    Agile working (working from home, no permanent desk, comfy seats in break-out areas) is convenient, if your manager understands how it works. Mine didn't.

    Cons

    Where do I start? The management team don't seem to understand their customers or their products, they don't have a plan to fix their own customer service problems, and their attitude is that it's fine to do something wrong and fix it later (as anyone who's ever been a npower customer will testify).
    There's something very, very wrong with their corporate culture, and they seem to spend a fortune employing consultants from McKinsey to help them focus on completely the wrong thing by stating the bleeding obvious.
    These jokers were a nightmare from start to finish.


  5. "Great company, great people in a challenging environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Solihull, England (UK)
    Current Employee - Anonymous Employee in Solihull, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RWE npower full-time (More than 10 years)

    Pros

    Good opportunities
    Great culture
    Sees the value in people and their development
    Looking to do better in a very difficult environment

    Cons

    Systems and IT often prohibit people from doing a good job
    Significant churn of Board and Senior Management over the last few years

    Advice to Management

    Use your existing staff better rather than outsiders


  6. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Analyst in Solihull, England (UK)
    Current Employee - Finance Analyst in Solihull, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    Agile working, good new CEO and relaxed working environment

    Cons

    Poor results the past 2 years has created a culture of fear around potential future job cuts


  7. Helpful (1)

    "Clicky and Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - PSO in Solihull, England (UK)
    Current Employee - PSO in Solihull, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at RWE npower (Less than a year)

    Pros

    The only pro is that its close to John Lewis!

    Cons

    They state they are a flexible working environment - they are not
    The environment is very clicky, mostly friends of friends work here
    They lied about my job profile, told me it waste thing, when it was another
    They expect you to work over and above office hours
    One of my team meetings consisted of my manager trying to put a full aero in his mouth
    I am a contractor and the perm staff were able to see my timesheet with hoe much i earned, which caused problems
    Internally the business are still struggling, there is no staff moral and constant murmers of further lay offs

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulation and Compliance in Solihull, England (UK)
    Current Employee - Regulation and Compliance in Solihull, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great company to work for.

    Learned a lot and progressed within a short space of time.

    Cons

    Salary expectations
    Stuck in their traditions at times
    Benefits not as good as they used to be
    Blame culture, taking accountability


  9. "Good opportunities to move around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Solihull, England (UK)
    Current Employee - Accountant in Solihull, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Internal job opportunities
    Agile working
    People open and positive for change

    Cons

    Strategy of company not clear on direction
    Projects implemented without verifying benefits


  10. "Going in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Solihull, England (UK)
    Current Employee - Business Analyst in Solihull, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RWE npower full-time (More than a year)

    Pros

    Willingness now to change. Focused on interacting with people, obtaining and retaining knowledge, cutting deadwood.

    Cons

    Could do with progression opportunities, communication could still be worked on.

    Advice to Management

    Take more risks, too willing to set back and react.


Showing 14 of 109 reviews
Reset Filters