RaceTrac Petroleum Reviews | Glassdoor

RaceTrac Petroleum Reviews

Updated July 16, 2017
500 reviews

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3.6
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RaceTrac Petroleum CEO Allison Moran
Allison Moran
220 Ratings

500 Employee Reviews

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Pros
  • The pay is good considering the work is not very hard (in 25 reviews)

  • RT really believes in work/life balance and it shows (in 10 reviews)

Cons
  • Upper management seems to be scared to follow through with accountability of their own policies to prevent lawsuits (in 25 reviews)

  • 48 hour work week for managers don't allow for good work/life balance (in 12 reviews)

More Pros and Cons

  1. "Keeping up with the store (cleaning, organizing, etc) as well as ringing people up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Associate in Mansfield, TX
    Current Employee - Guest Service Associate in Mansfield, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (More than a year)

    Pros

    Decent pay for the work you do, discounts on all Racetrac food, free drinks all shift, they work with your schedule.

    Cons

    You can sometimes get a rude guest, can't predict how many people will be going that day and sometimes get understaffed when there's a rush.


  2. "Guest Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Team Member in Merritt Island, FL
    Current Employee - Guest Service Team Member in Merritt Island, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (More than 5 years)

    Pros

    Great pay for the work you do. Friendly people. Absolutely amazing opportunities for promotion, even multiple promotions in a single year. The best schedule flexibility I've ever seen within a company.

    Cons

    Micromanaging. Long shifts if you have open availability since the computer software is what makes the schedule.

  3. "Fun friendly atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Marietta, GA
    Former Employee - Shift Manager in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RaceTrac Petroleum full-time (More than a year)

    Pros

    Meet new people, constantly evolving, lots of opportunity to network and move up in company. Becoming a manager isn't hard asp long as you show dedication.

    Cons

    Have to allow open availability. Co-workers can be petty and frequently call out. There's a lack of communication on updated policies.

    Advice to Management

    Check people's availability


  4. "Pretty bad schedule fluctuation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Associate in Flower Mound, TX
    Current Employee - Guest Service Associate in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (Less than a year)

    Pros

    Laid-back while still professional, managers are usually flexible, air conditioning, not understaffed usually, some downtime, easy to learn, good register system

    Cons

    Schedule is all over the place, hours spontaneously cut, can get really busy, no set breaks (usually no breaks unless you smoke or ask for one), alcohol and tobacco sales are high pressure and easy to get fired by someone else being dumb

    Advice to Management

    If anyone works nights then be prepared to have to adjust your body to work a day shift or two during the week, it's absolutely absurd.


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Service Associate in Deland, FL
    Current Employee - Store Service Associate in Deland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (Less than a year)

    Pros

    Have fun while doing working .
    Good people.
    Good leveling in the company.
    Corporate involvement is great.
    Love the job but every job got cons.

    Cons

    Store manager pick favorite.
    Young manager some of them don't know what there doing.
    You Do a lot of work versus what's you get pay for .
    Long hours with no breaks.
    Lazy employees.

    Advice to Management

    Train the managers better.


  6. "Be wary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RaceTrac Petroleum full-time (Less than a year)

    Pros

    Broad roles and responsibilities. Mostly friendly people. Fast-paced. Able to gain a lot of experience in a short amount of time. Ideal for a college internship or as a first job for recent graduates.

    Cons

    In a lot of cases, it can be an immature and unprofessional work environment. Many team managers lack the experience necessary to lead others well or be a leader in their expected area of expertise. Pay is not competitive. Tendency to make changes often.

    Advice to Management

    Should better value those with "outside" experience. Continue to invest in the internship program.


  7. "Rt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (More than 3 years)

    Pros

    Weekly pay
    Monthly Bonus
    Benefits
    PTO
    Sick time

    Cons

    No breaks.
     It's all about who you know higher up.

    Advice to Management

    Keep a low profile.

  8. "Awesome experience at Corporate!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Analyst in Atlanta, GA
    Current Employee - Procurement Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (Less than a year)

    Pros

    On-boarding was easy and fun
    Great environment and culture
    Positive attitude

    Cons

    No cons so far ;)

    Advice to Management

    Recommendation for on-boarding, to make the process more clear for new employees create a checklist of all the things to do in the first week and first 30 days . The on-boarding materials were great but after the onboarding session was over I felt kinda lost on what to do next and afraid to miss something.


  9. Helpful (2)

    "Do Your Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Atlanta, GA
    Former Employee - IT Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RaceTrac Petroleum full-time (More than a year)

    Pros

    work life balance is pretty good, most of the people are cool.

    Cons

    - In order to work here you must not have a brain, if you can think for yourself , you are not needed here. IT Management consist of selfdom on a god like level. I'm right, submit or leave. Beyond that you are on the team you can be whatever you want to be, but don't expect anyone to respect you. if you are just out of college with no experience this is the perfect place first step, but leave soon after or you will be doomed. Benefits sucks as well.
    - Lack of team work
    - Lack of pride
    - Lack of management
    - Lack of communication
    - Lack of organization
    - Lack of appreciation

    Advice to Management

    Stop thinking you have all the answers, you hire people to do a job, but you won't let them do it. (Laterally)


  10. "3rd Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Third Shift Manager in Gainesville, GA
    Former Employee - Third Shift Manager in Gainesville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RaceTrac Petroleum full-time (More than a year)

    Pros

    Benefits and monthly bonus. Working with customers.

    Cons

    Communication issues. Core values not being executed at all between associates and managers. Favoritism. Lack of appreciation from everyone. Hardest workers go unnoticed, especially night shift. They don't care about rules. Plenty of people break them and still have their job.

    Advice to Management

    Communicate more often. Corporate show up on night shift. Get rid of the bad apples, before they infect all the good ones or run them off. Stick to your core values and hold everyone accountable the same way.


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