RaceTrac Petroleum Reviews | Glassdoor

RaceTrac Petroleum Reviews

Updated June 21, 2018
622 reviews

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3.2
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622 Employee Reviews

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Pros
  • "Pay is good for the work, benefits a plus" (in 32 reviews)

  • "Easy to move up within the company" (in 12 reviews)

Cons
  • "48 hour work week for managers don't allow for good work/life balance" (in 20 reviews)

  • "Call-ins/play favorites/upper management dont follow core values/no home life" (in 31 reviews)

More Pros and Cons

  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at RaceTrac Petroleum part-time

    Pros

    Amazing place to work! Great customers and great co workers.

    Cons

    No pay increases unless promoted


  2. Helpful (1)

    "RaceTrac Store Support Center"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RaceTrac Petroleum full-time (More than 3 years)

    Pros

    It is a very good job

    Cons

    It is not that bad of a job

  3. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Jacksonville, FL
    Current Employee - General Manager in Jacksonville, FL
    Recommends
    Positive Outlook

    I have been working at RaceTrac Petroleum full-time (More than 3 years)

    Pros

    Overall Great Experience. I would highly recommend it to anyone looking to work hard.

    Cons

    Hard work, 24 operation. Be prepared to handle any situation.


  4. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at RaceTrac Petroleum full-time

    Pros

    It was an ok job for the time of my life.

    Cons

    Worked every holiday and rarely could change the schedule


  5. "Store Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at RaceTrac Petroleum part-time (Less than a year)

    Pros

    Breaks
    On time pay raises
    Signed birthday cards from HR
    Gift card rewards for hard work

    Cons

    Company does not tolerate family issues


  6. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Hammond, LA
    Current Employee - General Manager in Hammond, LA
    Recommends
    Positive Outlook

    I have been working at RaceTrac Petroleum full-time (More than 5 years)

    Pros

    Paid weekly , competitive pay rates, opportunities for advancement

    Cons

    Work a lot of hours

    Advice to Management

    Hold people accountable


  7. "Guest / Food Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at RaceTrac Petroleum full-time

    Pros

    Flexible Hours , Benefits, Good Pay, Can Be Busy but Also Relaxed, Meet New People

    Cons

    No Specific Break Periods ( Whenever you get the chance) , Rude Customers, Injury Risk

    Advice to Management

    You should always let your associates know they are appreciated. Some of us go the extra mile and it seems to be ignored.

  8. "RaceTrac Petroleum Store Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at RaceTrac Petroleum full-time (More than 5 years)

    Pros

    - Access to all levels of leadership.
    -free coffee and drinks
    -Great workspace with a lot of options of meeting and work spaces.
    -Young and fun environment. Lots of millenials who run the place.

    Cons

    - lack of Diversity and inclusion conversations. It is frowned upon since this is more of which school you went to and hiring people who look a certain way.
    - No merit to how promotions and bonuses are awarded. They give promotions to whoever they want and at accelerated rates. So many senior managers and directors who do not even have enough people to be managing.
    - lack of transparency in communication and how decisions are
    Made.
    - moral is horrible right now.
    - Things have drastically changed in the last two years. Horrible communication and change management
    -it will always be a profitable business and will always be hiring.
    -Good for learning retail and on your resume then you can leave
    - Need better leaders especially those in HR are a joke, not sure what they do.
    Zero credibility and trust.

    Advice to Management

    -practice what you preach. Releasing culture videos and communication that says one thing but you do something else.
    - people can see through the hypocrisy and what you do.
    - do not punish individuals for giving you feedback and being honest.
    -Diversity and inclusion is not about color, please be educated on this.
    -Your teams are watching you and how you are interacting and behaving. They do not trust you. Work on building relationships again and stop with the politics and bureaucracy.


  9. Helpful (10)

    "Fake News"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RaceTrac Petroleum full-time (More than 3 years)

    Pros

    Flexibility
    Free drinks/coffee
    General location
    Most of the people are nice to work with

    Cons

    I’m going to venture a guess that almost every glowing review posted on or after May 21st is in an effort to combat the fact that this organization, which built part of its reputation on never having laid people off, just laid off over 100 people on May 21st and many are very angry and confused as to how they decided who was going to be laid off. Most were people of color, of a certain age or made too much money. This company is not as transparent as they tell themselves they are and try to sell to people. While I can’t deny there are things they do ok, the past 30+ days around here have been utter chaos with zero communication. Rumors of layoffs carried faster than immediate managers letting their people know what was really going on. Right now, those that didn’t get laid off are either too afraid to speak up and possibly lose their job or they’re looking for another job. I know over 20 people in the latter category. All I can say is, buyer be where.

    Advice to Management

    People aren’t dumb.

    RaceTrac Petroleum Response

    May 31, 2018 – Employer Brand Manager

    Thank you for submitting your feedback. Please know that RaceTrac does not discriminate against age, race or gender. We hear your concerns and want to let you know that we are here to discuss further... More


  10. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at RaceTrac Petroleum full-time (More than 3 years)

    Pros

    I love the people I work with and who I work for. I trust all of my leaders to make the right decision for the organization. The people I work with are like family to me. We do great work here, and I'm proud to be a part of it.

    Cons

    Leadership could be more transparent, but I understand that some decisions need to stay quiet until appropriate to share.


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