RaceTrac Petroleum Reviews | Glassdoor

RaceTrac Petroleum Reviews

Updated September 16, 2017
521 reviews

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3.6
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RaceTrac Petroleum CEO Allison Moran
Allison Moran
234 Ratings

521 Employee Reviews

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Pros
  • The pay is good considering the work is not very hard (in 25 reviews)

  • weekly pay, flexible hours, easy to move up when management positions open, fast pace work envirnment (in 11 reviews)

Cons
  • 48 hour work week for managers don't allow for good work/life balance (in 15 reviews)

  • Upper management seems to be scared to follow through with accountability of their own policies to prevent lawsuits (in 25 reviews)

More Pros and Cons

  1. "Good place to work. internal conflicts, semi weak managemeet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Third Shift Manager in Rowlett, TX
    Current Employee - Third Shift Manager in Rowlett, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (More than a year)

    Pros

    weekly pay, flexible hours, easy to move up when management positions open, fast pace work envirnment

    Cons

    large amount of turn around, lack of communication,

    Advice to Management

    More management training for leader ship and success
    stricter


  2. "Night Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time

    Pros

    Great job, very easy with a good work-life balance.

    Cons

    Some management should not be in management.

  3. "Successful "GSA" (Guest Services Associate)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Atlanta, GA
    Current Employee - Guest Service Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RaceTrac Petroleum full-time (Less than a year)

    Pros

    Compensation Leadership Training Discount Guests

    Cons

    Accountability Teamwork Work/Life Co-Workers Attitudes

    Advice to Management

    Make sure that team members who are not supporting the store and fellow protocol are held accountable!


  4. Helpful (1)

    "Not what you expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Atlanta, GA
    Former Employee - Shift Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RaceTrac Petroleum full-time (More than a year)

    Pros

    Salary at Asst Mngr & up is good. Good Bonuses.

    Cons

    Hours & shifts are terrible. Workload not suitable for for staff on duty. Some tasks should not be required of team members

    Advice to Management

    Need internal and store level re-organization


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RaceTrac Petroleum part-time (Less than a year)

    Pros

    Great atmosphere, great pay, I loved the customers, one of the best jobs of my life. Wish there were Racetracs where I live now

    Cons

    No cons, they treated me like a human being not just an employer. It made me enjoy coming to work everyday


  6. "So simple, it's frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Fort Myers, FL
    Current Employee - Customer Service Associate in Fort Myers, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RaceTrac Petroleum full-time (More than a year)

    Pros

    Okay pay, fun team members ( if you're lucky), basic Healthcare package, advancement is very attainable

    Cons

    management and associates ( work style and ethic varies each store), no organized breaks , training needs to be revamped, work/ life balance ( occasionally)

    Advice to Management

    Pay you're good employees more, start building a good team before you start building more stores


  7. "Delegation, Daily Tasks, Communication, Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager
    Former Employee - Shift Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RaceTrac Petroleum full-time (More than a year)

    Pros

    The experience and great pay

    Cons

    nothing! Racetrac was a great company

  8. "customer srvice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RaceTrac Petroleum full-time

    Pros

    They have great benefits, and scheduling

    Cons

    management doesn't care about employees only about advancing

    Advice to Management

    they have favorites


  9. Helpful (1)

    "Great Company, Less Than Stellar Co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RaceTrac Petroleum full-time

    Pros

    Much more professional than any old quickstop

    Very competitive pay (for the area)

    Management made a % bonus based on sales after a set benchmark (great for busy stores)

    Cons

    The base associates were grinder fodder, here one day- gone the next

    Because of the aforementioned bonus system, all management were real penny pinchers with hours (even our associates have families to feed!)

    Corporate tracked all write ups, but they never aged out of your file. Several damn good people were passed up for having old write ups (15 minutes late, dress code, etc) over the course of YEARS. So we'd end up with wet behind the ears management or newbies promoted ahead of the more veteran guys/gals that could have done better


  10. Helpful (2)

    "Customer service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at RaceTrac Petroleum full-time (Less than a year)

    Pros

    Supporting Managerial Staff in very busy atmosphere.

    Cons

    Schedule is all over the place, not steady hours or days off. Sometimes work 9 days plus straight without a day off.

    Advice to Management

    Be more cautious if the scheduling. Hard working good employees will get burn out quickly if overworked with no days off.


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