RaceTrac Reviews | Glassdoor

RaceTrac Reviews

Updated February 15, 2019
712 reviews

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3.1
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Employee Reviews

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Pros
  • "Pay is good for the work, benefits a plus" (in 39 reviews)

  • "Great place to evolve work ethic" (in 25 reviews)

Cons
  • "Call-out- ruined work-life balance" (in 21 reviews)

  • "Call-ins/play favorites/upper management dont follow core values/no home life" (in 35 reviews)

More Pros and Cons

  1. "Field Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Auditor in Fort Lauderdale, FL
    Former Employee - Field Auditor in Fort Lauderdale, FL
    Recommends
    Positive Outlook

    I worked at RaceTrac full-time (More than 10 years)

    Pros

    Top management really cares about employees. The company is large, but small enough where there a real family environment. A great place to work and grow.

    Cons

    I never experienced any cons. I really enjoyed my time with RT.


  2. Helpful (1)

    "Good money easy work lots of drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Clearwater, FL
    Current Employee - Shift Manager in Clearwater, FL
    Recommends
    Positive Outlook

    I have been working at RaceTrac full-time (More than 5 years)

    Pros

    Good pay for management
    Easy work
    Fast promotions

    Cons

    No work life balance
    Long hours
    Lots of drama NO MATTER WHAT
    too many young kids trying to boss you around
    No one follows the rules

    Advice to Management

    Be harsher

  3. Helpful (2)

    "Great experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learn a lot about running a retail store. Knowledge on ordering, payroll, inventory management, vendor relations, corporate standards, professionalism, staffing, schedules, food safety, invoice handling, merchandising, reading reports and building long lasting relationships with business savvy co workers. Great place to evolve work ethic.

    Cons

    Set schedule can sometimes interfere with personal scheduling. Possible room for improvement on training management to better understand numerical reports to implement solutions for a more profitable establishment

    Advice to Management

    Pass on knowledge. Invite more hands on training.


  4. Helpful (1)

    "Fun!"

    StarStarStarStarStar
    Current Employee - Relief Manager
    Current Employee - Relief Manager

    I have been working at RaceTrac full-time (Less than a year)

    Pros

    None it a good job

    Cons

    Fun environment to be apart of


  5. Helpful (2)

    "Decent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Decatur, GA
    Former Employee - Sales Associate in Decatur, GA
    Recommends
    Positive Outlook

    I worked at RaceTrac full-time (More than a year)

    Pros

    Flexible schedule
    Great atmosphere
    Cool co-workers/ managers

    Cons

    The pay could've been better


  6. Helpful (1)

    "Expanding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Shift Manager
    Current Employee - Second Shift Manager
    Recommends
    Positive Outlook

    I have been working at RaceTrac full-time (More than a year)

    Pros

    If your goal is to move up, it is made easy. Racetrac keeps opening new locations and they're expanding to different states so there is an unlimited about of job openings

    Cons

    If you are only looking for a temporary job, this is not the place for you. Higher management likes to weed out slackers and you won't get a lot of hours.


  7. Helpful (1)

    "Decent Enough"

    StarStarStarStarStar
    Current Employee - Guest Service Associate
    Current Employee - Guest Service Associate

    I have been working at RaceTrac full-time (More than a year)

    Pros

    Flexible with schooling or a second job
    Great experience for customer service

    Cons

    No set schedule
    Corporate sets a maximum of 39 hours unless overtime is really really needed

  8. Helpful (3)

    "Pay the Bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook

    I worked at RaceTrac full-time (More than 3 years)

    Pros

    Great people to work with, fast paced, okay benefits

    Cons

    Constant change in management, most of the time if you know how to run shift like a manager you will most likely be scheduled to do it when they need you without your consent.

    Advice to Management

    Take care of your employees! Make them feel that you the least appreciate them. Have more open discussions and STOP having favorites!


  9. Helpful (1)

    "Wow. Don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Overnight Manager
    Current Employee - Overnight Manager
    Doesn't Recommend
    Negative Outlook

    I have been working at RaceTrac full-time (More than a year)

    Pros

    I have to put at least 5 words for pros. There are no pros. Maybe mediocre pay if that's what you're into.

    Cons

    Negative people.
    Constant drama.
    Careless corporate.

    Advice to Management

    I have been at racetrac for a couple years now and I only once had a great manager and good team. However almost immediately, he was replaced and since then I've had the worst employment experience. Most people there are temperamental and almost work harder to make your life difficult. This was not just one store or one team, but every instance of racetrac employees I've had in contact with. I'm currently putting this in before I put in my two weeks, however I don't think I'll stay for even that. Corporate has no regard for anything employees have to say or what they need, multiple times have I tried to resolve my issues. Please save yourself the time, I would not recommend this to anyone, stranger or enemy. This was never worth the stress or damage.


  10. Helpful (1)

    "GREAT JOB FOR Young people and need EXPERIENCE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Hollywood, FL
    Former Employee - Guest Service Representative in Hollywood, FL
    Recommends
    Positive Outlook

    I worked at RaceTrac (More than a year)

    Pros

    GREAT Company to work in , for young people still in school or this is their first time job and need experience in a high volume customer services .

    Cons

    Managers in Facilities are just as MORE Crooked then the actually associates .

    Advice to Management

    District Managers need to Listen to Employees more and keep an eye on the Managers , because some of these "MANAGERS" are LIARS , THIEVES , and inexperienced and unprofessional individuals.