Rackspace Reviews | Glassdoor

Find your next job here

Rackspace Reviews

Updated February 23, 2018
1,245 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joe Eazor
38 Ratings

1,245 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great Work Environment, substantial remote workforce, excellent work/life balance (in 85 reviews)

  • Great culture and the employees are amazing (in 109 reviews)

Cons
  • Some major changes to work life balance without your input (in 32 reviews)

  • Incompetent middle-management pits employeees against one another as opposed to fixing problems (in 64 reviews)

More Pros and Cons

  1. "Manager, Network Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Antonio, TX
    Former Employee - Manager in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rackspace full-time (More than 5 years)

    Pros

    Great Benefits
    Room to grow
    Plenty of training opportunities
    Diverse
    Consistent bonuses

    Cons

    Constantly changing company vision
    Less emphasis on company fit when hiring
    Executive leadership less transparent
    Veterans resist change and sour culture

    Advice to Management

    Departments with multiple teams should remain aligned in vision.


  2. "Account Executive II Mid Market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive Mid Market in Austin, TX
    Former Employee - Account Executive Mid Market in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rackspace full-time (More than a year)

    Pros

    Wonderful corporate environment with core values.

    Cons

    The company is entirely disorganized and has had multiple layoffs.

  3. Helpful (4)

    "Lots of lay offs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations in San Antonio, TX
    Current Employee - Business Operations in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Rackspace full-time (Less than a year)

    Pros

    Team members are great, willing to help and care about your success.

    Cons

    Too many layoffs, morale low, management slow to make relevant changes, was hired for a position that I'm not doing. Promised additional staff, never hired staff..running way too lean and people are getting burnt out.

    Advice to Management

    too many changes at executive level, inconsistent messaging. too many acquisitions and no preparation or guidance to the people actually doing the work, poor communication from leadership


  4. "Rackspace overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rackspace full-time (More than 5 years)

    Pros

    Great culture and the employees are amazing

    Cons

    The space where they compete is a very competitive space

    Advice to Management

    Continue to manage the culture since going private


  5. Helpful (2)

    "HR Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner in San Antonio, TX
    Former Employee - Human Resources Business Partner in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rackspace full-time (More than 8 years)

    Pros

    The people were great to work with. Old school Rackspace was amazing.

    Cons

    Hire people who just use buzz words
    Redundant positions and don’t put effort in areas that need focus
    No accountability on all levels, especially from leaders
    Culture shift and used as a crutch or excuse
    Ever since 2014 Rackspace just isn’t the same. I know places have to evolve to survive but it turned into something I’d never support or want to be a part of.


  6. "Cloud Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Engineer in Austin, TX
    Current Employee - Cloud Engineer in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace full-time (Less than a year)

    Pros

    Good culture, great people, excellent place to learn new skills

    Cons

    Pay is pretty bad, far below industry norm

    Advice to Management

    If you want to hire and keep "world class" talent, you need to pay accordingly.


  7. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rackspace full-time

    Pros

    Great compensation, team culture, people

    Cons

    High stress due to high performance expectations

    Advice to Management

    Reduce the excessive high performance expectations

  8. Helpful (1)

    "BDC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDC in Austin, TX
    Current Employee - BDC in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than a year)

    Pros

    The training program is great

    Cons

    The pay and compensation is undervalued, especially if you plan to grow in the company. Prepare to work very hard with minimal pay. Prepare to take on the job roles of 10 other people because no one is driven to do their own job, well very few are.

    Advice to Management

    .


  9. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer II in San Antonio, TX
    Current Employee - Software Developer II in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than a year)

    Pros

    Great Work Environment, substantial remote workforce, excellent work/life balance.

    Cons

    Annual compensation increases could be better.


  10. Helpful (2)

    "Change and Automonomy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace full-time (More than 8 years)

    Pros

    Rackspace is a fast paced working environment that is always evolving. My role in the organization comes with a lot of autonomy, which I like. I have the opportunity to provide input while forming strategies and flexibility on how I achieve goals. The entrepreneur in me loves this way of working!

    Cons

    Change is frequent. If you are not adaptable and don't like change then Rackspace would not be the ideal employer. However, if something new around each corner excites you and you are tired of a mundane working environment, then you may like the change.

    Advice to Management

    I wish that Rackspace would bring back a "People first" mentality. The current focus seems to be more around following processes than what is right for the individual Racker (aka employee.)


Showing 1,245 of 1,295 reviews
Reset Filters