Rackspace Reviews | Glassdoor

Rackspace Reviews

Updated February 23, 2017
320 reviews

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5.0
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Recommend to a friend
Approve of CEO
Rackspace CEO Taylor Rhodes
Taylor Rhodes
85 Ratings

320 Employee Reviews

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Pros
Cons
  • Work life balance often a problem (in 29 reviews)

  • Lots of dysfunctional middle management that don't fully understand their teams and objectives (in 61 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in San Antonio, TX
    Current Employee - Software Developer in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than 3 years)

    Pros

    The company has a great work culture. The people here are great. Always willing to help. It is a lot of fun working here. The benefits are very good too.

    Cons

    Don't really have any complaints with this company. If you are a remote worker on a team that is not primarily remote you nay face some gap in communication.


  2. "Windows Administrator II"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time

    Pros

    My boss rocks, glad to work on his team.

    Cons

    Second shift is not my hit.


  3. Helpful (1)

    "Good Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer In Test III in San Antonio, TX
    Current Employee - Software Development Engineer In Test III in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you want to learn and grow in Career this is a place to work for. lots of smart people and everyone are willing to help each other out.

    Cons

    there is not cons that I can recall


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Rackspace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Antonio, TX
    Former Employee - Director in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Rackspace full-time (More than 10 years)

    Pros

    I was always treated fairly and I really enjoyed my time there. I am a big fan of Taylor Rhodes and I really appreciate his ability to connect with the front lines.

    Cons

    I think Rackspace has lost it's way a little in recent years. They almost seem frozen in their ability to invest in any part of the business. At times it feels like everyone is just waiting around for the eventual end of the suffering.


  6. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rackspace part-time (More than 10 years)

    Pros

    Great culture. Rackers really care about customers and their colleagues

    Cons

    Competitive market. Recently bought by PE firm.


  7. "A company you can trust"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than 5 years)

    Pros

    The career growth opportunities at Rackspace are truly incredible and unique. In the last 6 years, I have been able to nearly triple my salary and literally build my own path at Rackspace. At Rackspace, the little guy is given a voice... and if you use that voice in a constructive way, people really do listen. Coming into the company at the bottom, I was immediately given opportunities to change processes and impact the company with my ideas. Now, I have a big voice through a trusted track record of operational improving things. At other companies, it feels like no matter what you say, no one is listening. But here, management is just waiting for your creative solutions and implement immediately if you prove the concept. Thank you RAX leadership! Keep it up!

    Cons

    I have had 12 managers in the last 6 years. Part of this though is me growing quickly and moving up.

    Advice to Management

    Keep it up! Way to go


  8. "Best company I ever work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Program Manager in San Antonio, TX
    Current Employee - Senior Marketing Program Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than 3 years)

    Pros

    Company care for its employees is incredible. Career development opportunities. Highly talented employees. Great work environment.

    Cons

    Sales model constantly changing, same as business organization.


  9. "Business Process Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Process Engineer in San Antonio, TX
    Current Contractor - Business Process Engineer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace as a contractor (More than a year)

    Pros

    Work Friendly Environment, Open Work Space

    Cons

    Undergoing a bit new management difficulties.

    Advice to Management

    Rackspace is a very good to place to work at and hopes it continues being the same with new management.


  10. "BDC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time

    Pros

    The people that I get to work with on a day to day basis are amazing! Definitely some of the smartest folks I've ever worked with.

    Cons

    At times it can feel like politics play a big role in promotions, rather than performance.


  11. "Amazing Internship Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern II in San Antonio, TX
    Current Employee - Intern II in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Intern program is excellent. I got real responsibilities very quickly. The culture is amazing, I would love to work here full time.

    Cons

    I would not change much.

    Advice to Management

    Keep up the good work!



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