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Rackspace Technology

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Rackspace Technology

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Rackspace Technology Reviews

Updated Mar 22, 2023

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Found 3,125 of over 3K reviews
3.7
66% Recommend to a Friend
67% Approve of CEO

Found 3,060 of over 3K reviews

3.7
66%
Recommend to a Friend
67%
Approve of CEO
Rackspace Technology CEO Amar Maletira (no image)
Amar Maletira
26 Ratings

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Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

582

80 Comments

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Top Review Highlights by Sentiment

Pros
  • "Great people throughout the company who really give a damn and who step in front of trains for the customer(in 327 reviews)
  • "Great culture if you are young and get a lot of satisfaction from working and accomplishments from such.(in 310 reviews)
  • "Benefits are great and PTO(in 173 reviews)
  • "Good work Life balance and into latest technology(in 151 reviews)
  • "Permanent work from home(in 68 reviews)
Cons
  • "overinflated view of itself |increased bad management | no execution | growing pains leading to loss of culture(in 132 reviews)
  • "Middle management is afraid of senior leadership because of the high risk of being fired.(in 117 reviews)
  • "Most managers are good only in being a 'proxy/party in the middle'  where all what you do is listening to complains and forwards it(in 94 reviews)
  • "Pay is low for market and keeps getting lower the longer you stay(in 89 reviews)
  • "Salary is low compared to other high tech places in Austin.(in 66 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rackspace Technology and is not affected by filters.

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  1. 4.0
    Current Employee, more than 8 years

    Still Has Game

    Mar 22, 2023 - Computer Programmer in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Overall great benefits, good co-workers, competitive salary.

    Cons

    Some vagueness about the future.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 8 years

    Good Environment

    Mar 22, 2023 - Database Administrator (DBA) in New Delhi
    Recommend
    CEO Approval
    Business Outlook

    Pros

    => Got to work on different technology => Transparency => Managers are supportive

    Cons

    => Company is not doing good in terms of profitability. => Lot of changes at ELT level every few years

    Be the first to find this review helpful
  3. Join the Rackspace Technology team
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  4. 4.0
    Current Employee, more than 1 year

    Good Company to work for

    Mar 18, 2023 - AWS Developer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want remote this is a good company to work for. The Pay is good and the people are great too.

    Cons

    If you don't like this to change this is not the job for you, you usually are on a project for 6 months and then put on a different one for a different client.

    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Best place to work

    Mar 16, 2023 - Process Engineer II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Compensation for sure. 2. Remote work. 3. Work-life balance.

    Cons

    As of now I couldn't find anything as Such.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Fanatical Experience

    Mar 16, 2023 - Customer Success Manager II in Gurgaon, Haryana
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's been 2 weeks in this organization ,And the journey so far is full of fun ,learning, growing ,understanding ,Managing and many more things for the coming future.

    Cons

    - So far so Good.

    Continue reading
    Be the first to find this review helpful
  7. 2.0
    Former Employee, more than 1 year

    not what it used to be

    Mar 15, 2023 - Customer Service Representative in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the people that you will work with

    Cons

    the direction of the company the lack of urgency to increase compensation

    Continue reading
    Be the first to find this review helpful
  8. 3.0
    Current Employee

    work place

    Mar 13, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice place to work at

    Cons

    I couldn't see cons so far it's a very nice place

    Be the first to find this review helpful
  9. 2.0
    Former Employee, more than 1 year

    CST

    Mar 12, 2023 - Customer Support Technician in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You always get help and permanent work from home

    Cons

    Bad management and managers, bad shift timings,

    Be the first to find this review helpful
  10. 1.0
    Former Employee

    Not as good as it once was

    Mar 10, 2023 - Lead Technician in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    We’re pretty consistent with rules and regulations

    Cons

    They used to care a lot about employees and now you’re just a number, replicable, etc. just care about profit

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 3 years

    Public Cloud Product Operation Management

    Mar 9, 2023 - Product Operations Manager in Gurgaon, Haryana
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good exposure to stake holders. Large scale of opportunities.

    Cons

    System simplification is required in organisation.

    Be the first to find this review helpful
Viewing 1 - 10 of 3,060 Reviews
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Rackspace Technology Reviews FAQs

Rackspace Technology has an overall rating of 3.7 out of 5, based on over 3,227 reviews left anonymously by employees. 66% of employees would recommend working at Rackspace Technology to a friend and 53% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has improved by 3% over the last 12 months.

66% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Rackspace Technology to be career development, benefits, culture and the cons to be senior leadership, compensation, management.

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Company Updates

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Rackspace Technology

26 days ago

Diversity and Inclusion
As a global technology service headquartered in the U.S., Rackspace Technology® is proud to recognize our employees (called Rackers) around the globe — especially during Black History Month.
Shared image - Rackspace Technology Celebrates Black History Month
Rackspace Technology Celebrates Black History Month
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Rackspace Technology Photos

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Rackspace Technology photo of: "...Winning Team on an Inspiring Mission."
Rackspace Technology photo of: New Hires take part in a 3 day orientation called Rookie-O. At the end we celebrate their completion with a company-wide graduation ceremony!
Rackspace Technology photo of: 99.5% of Rackers moved to WFH in March 2020 prior to most government guidelines being in place. Has not slowed down our productivity or connection with one another.
Rackspace Technology photo of: Racker Resource Groups provide opportunities for Rackers to participate in various cultural and community engagement events, like the MLK March.
Rackspace Technology photo of: Flags are a traditional way at Rackspace Technology for Rackers to showcase who they are and where they're from!
Rackspace Technology photo of: Rackers celebrate their win in the Annual Dodgeball Tournament at Headquarters
Rackspace Technology photo of: Rackers
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Glassdoor has 3,227 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.