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Rackspace Technology

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Rackspace Technology

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Rackspace Technology Reviews

Updated Nov 30, 2022

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Found 3,035 of over 3K reviews
3.6
64% Recommend to a Friend

Found 2,981 of over 3K reviews

3.6
64%
Recommend to a Friend
Rackspace Technology CEO Amar Maletira (no image)
Amar Maletira
0 Rating

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Great people throughout the company who really give a damn and who step in front of trains for the customer(in 329 reviews)
  • "Great culture if you are young and get a lot of satisfaction from working and accomplishments from such.(in 307 reviews)
  • "Benefits are good(in 173 reviews)
  • "Good work Life balance and into latest technology(in 145 reviews)
  • "permanent work from home(in 63 reviews)
Cons
  • "overinflated view of itself |increased bad management | no execution | growing pains leading to loss of culture(in 128 reviews)
  • "Middle management is afraid of senior leadership because of the high risk of being fired.(in 119 reviews)
  • "Most managers are good only in being a 'proxy/party in the middle'  where all what you do is listening to complains and forwards it(in 88 reviews)
  • "Pay is low for market and keeps getting lower the longer you stay(in 85 reviews)
  • "Salary is low compared to other high tech places in Austin.(in 63 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rackspace Technology and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Transparent and Positive Culture

    Jun 21, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You can talk to any person here, and they will listen and answer you as best as possible. Totally Transparent culture - Management shares all happenings with Employees. Working on latest Technical Stack, and its encouraged to try out new Technologies with Focus on Cloud. Hybrid working from Office with meetups every Quarter.

    Cons

    Many Team members working permanently from Home so don't get F2F interactions..

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  2. 5.0
    Current Employee, less than 1 year

    Awesome Company & Amazing Culture

    Nov 24, 2022 - ISR- Inside Sales Representative in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really great culture that is friendly and encouraging. Have not seen a better company culture. The career development is really amazing as well! The leadership is big on training and helping you get where you want to go in your career. They also provide a plethora of self paced training and offer to pay for your technical certifications. There is also a lot of career path options to choose from. Really really great company to work for.

    Cons

    In the sales division for internal promotions to become a seller you do not get a good pay increase for your base salary. It's better to come to Rackspace Technology straight into a seller role with good amount of sales experience or IT sales experience. The ISR role is for those needing more experience, but there is heavy micro-managing for ISR's. It has great uncapped commission if you are good at the position and keep surpassing your goal. But Acquisitions/Outbounding as an ISR is not successful most of the time. Most sellers in Acquisitions as an Account Rep do not stay in that position for long as the majority of sellers do not hit goal. And the goals leadership sets for sellers beyond the ISR role are bad, and need to be lowered to avoid the high turnover we have.

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  4. 4.0
    Former Employee, more than 3 years

    Great Company

    Nov 22, 2022 - Systems Administrator in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits Good training Positive workplace Employees treated well

    Cons

    Cubicles (low walls) A few disappointing choices in team leaders at times

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  5. 5.0
    Current Employee

    Great Place to work

    Nov 21, 2022 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cares about employees, opportunities for growth, and flexibility.

    Cons

    Current stock price, some processes are bureaucratic

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  6. 3.0
    Current Employee

    Always Changing

    Nov 30, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Get to work with great people

    Cons

    A lot of these great people are leaving the company

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  7. 3.0
    Former Employee

    Windows Operations Admin 2

    Nov 29, 2022 - Operations Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Rackspace was a great company to work for and provided career focused training for whatever path you choose.

    Cons

    To many changes to management and corporate direction. Implemented micro-management techniques causing low moral a poor customer experience. I don't know if this was company wide or just my last manager.

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  8. 4.0
    Current Employee, more than 8 years

    Still great place to work

    Nov 7, 2022 - Marketing 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    New leaders are committed to Rackers

    Cons

    Lots of change - which is good and sometimes hard

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  9. 2.0
    Former Employee, more than 1 year

    Doesn't understand business

    Nov 17, 2022 - Director Cloud Consulting 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you're acquired (Which happens regularly) you'll be left alone for a little while. Those are the good days.

    Cons

    ELT doesn't understand Cloud or the consulting business model. Lack of focus and lack of vision to make a good company based on good people and focus on doing what's best for clients.

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  10. 5.0
    Current Employee

    It's cloud consulting

    Oct 31, 2022 - Cloud Software Engineer in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers. Positive company culture.

    Cons

    Poorly performing stock, bad PR, revolving door of C-suite executives.

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  11. 3.0
    Former Employee

    Volatility

    Nov 15, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with!

    Cons

    Unorganized with with constant rework.

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Viewing 1 - 10 of 2,981 Reviews
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Rackspace Technology Reviews FAQs

Rackspace Technology has an overall rating of 3.6 out of 5, based on over 3,135 reviews left anonymously by employees. 64% of employees would recommend working at Rackspace Technology to a friend and 53% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Rackspace Technology employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Rackspace Technology. This rating has improved by 2% over the last 12 months.

64% of Rackspace Technology employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rackspace Technology 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Rackspace Technology to be career development, benefits, culture and the cons to be senior leadership, compensation, management.

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Rackspace Technology

3 days ago

Culture
Racker wellbeing is one of our top priorities. We double down on it through fun, engaging and empowering activities that support Rackers worldwide — like #Walktober, a global wellbeing challenge that encourages Rackers to get active throughout the month of October.
Shared image - 2022 Walktober Recap: Rackers Around the World Walk in the Pursuit of Wellbeing
2022 Walktober Recap: Rackers Around the World Walk in the Pursuit of Wellbeing
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Rackspace Technology Photos

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Rackspace Technology photo of: "...Winning Team on an Inspiring Mission."
Rackspace Technology photo of: New Hires take part in a 3 day orientation called Rookie-O. At the end we celebrate their completion with a company-wide graduation ceremony!
Rackspace Technology photo of: 99.5% of Rackers moved to WFH in March 2020 prior to most government guidelines being in place. Has not slowed down our productivity or connection with one another.
Rackspace Technology photo of: Racker Resource Groups provide opportunities for Rackers to participate in various cultural and community engagement events, like the MLK March.
Rackspace Technology photo of: Flags are a traditional way at Rackspace Technology for Rackers to showcase who they are and where they're from!
Rackspace Technology photo of: Rackers celebrate their win in the Annual Dodgeball Tournament at Headquarters
Rackspace Technology photo of: Rackers
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Glassdoor has 3,135 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.