Radiant Systems Reviews | Glassdoor

Radiant Systems Reviews

Updated February 19, 2017
50 reviews

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50 Employee Reviews

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  1. Helpful (2)

    "Lack of formal, efficient training has contributed to a less than desirable support structure."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Technician in Fort Worth, TX
    Current Employee - Client Support Technician in Fort Worth, TX
    Approves of CEO

    Pros

    Friendly people. Casual, somewhat laid back atmosphere. Opportunities to rise above the average employee. The company is growing, which is a positive in many ways, but not in others.

    Cons

    Growth has not be matched in scale across the various pillars which are the reason for the growth. The morale one of the major support teams is a constant battle to maintain as the demand for output is high. The proverbial positive harvest in terms of dollars and company, financial goals don't appear to match the weight of work load on this support group.

    Advice to Management

    "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Collaborate with those who wish to actively contribute in a positive, constructive fashion in order to create a solid, effective, efficient means by which to train the support staff.


  2. "They don't care about the employee."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Alpharetta, GA
    Current Employee - Technician in Alpharetta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It looks like they have good benefits package, friendly people to work with, nice location, good working environment, learning techniques.

    Cons

    They don't train well, they work you too hard for a low amount of pay, and all they are worry about is numbers. They are more concerned about quantity than quality.

    Advice to Management

    Start paying attention to the employees, because someone might be struggling in this economy, and make a living. Focus on an employee that wants to work hard for your company.


  3. "Great Place, Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Approves of CEO

    Pros

    Fantastic People, Challenging Environment, Fast-Paced Energy, Autonomy to Complete Tasks as Needed, Flexible Time Off, Accessible Leadership, Good Financial Compensation

    Cons

    Benefits Package lacking in options, glass ceiling exists to get promoted to certain levels, inefficient ordering processes cause delays and confusion


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  5. "Great people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Approves of CEO

    Pros

    Great people to work with.
    Very professional environment.
    Flexible time off.

    Cons

    No growth opportunities.
    Very top management heavy.


  6. Helpful (1)

    "Fast paced, with lots of daily challenges and opportunities to move outside of "your box""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Approves of CEO

    Pros

    Radiant is a large company with a small company mentality. Not a lot of structure for individual jobs - you'll love it if you like freedom to make improvements where you see fit, you'll hate it if you need a lot of structure and direction.

    Cons

    Very hard to promote within this company. Leadership is a very tight knit group, and like many other companies, it's who you know more than what you do that gets you promoted.

    Advice to Management

    Continuously seek out opportunities to make Radiant the best place to work - not just strive to be on par with other companies.


  7. "Fun daily"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Dallas, TX
    Current Employee - Inside Sales Representative in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    The people, pay and benifits.

    Cons

    Customer whining and technical challenges within

    Advice to Management

    Give praise more often


  8. "Not a terrible place, could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Approves of CEO

    Pros

    Time off is good, not tons of overtime is required. Direct management is willing to be flexible with work schedule. Some working from home is allowed.

    Cons

    Salary is low after working there for many years, but that may be common for other places as well too.

    Advice to Management

    Keep your employees up to market on their salaries, even if they have been with the company for years. Deadlines should have developer input before being set.


  9. Helpful (1)

    "Overall a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Technician in Dallas, TX
    Current Employee - Client Support Technician in Dallas, TX
    No opinion of CEO

    Pros

    Always challenging
    Never boring
    Most ideas are considered
    Management tries to fit the best person for the job when promoting

    Cons

    The downside of the above happens when you get a little seniority and the guy who just stepped in the door is promoted ahead of you.

    Advice to Management

    Be a little more transparent in your promotions.
    How are employees supposed to know what to strive for if we don't know why people are chosen for projects, promotions, etc


  10. "Best days behind?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Technician in Alpharetta, GA
    Former Employee - Senior Support Technician in Alpharetta, GA
    Disapproves of CEO

    Pros

    Limited responsibilities, not asked to work overtime, predictable schedules, some opportunities for career growth and decent communication with peers and management.

    Cons

    Company seems a bit stagnant and stock is not much of an incentive. Not a lot of innovative thinking taking place.

    Advice to Management

    Find a way to expand growth beyond the same model that has been out there for 15 years so that shareholders can reap some benefits and provide the capital needed to invest in innovative technology.


  11. Helpful (1)

    "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Alpharetta, GA
    Current Employee - Software Developer in Alpharetta, GA
    Recommends
    No opinion of CEO

    Pros

    Great people to work with
     Relaxed atmosphere
     Good place to start straight out of college
     Extra effort is recognized and rewarded

    Cons

    Extra effort is rewarded up to a point
    Work can sometimes be dull-you have to find your own interesting projects
     Executive team sometimes makes poor decisions
    Morale currently low

    Advice to Management

    Don't tell us how hard it is to cut raises when you take a large bonus.
     The impact of a slowdown should be felt at the top too.
     Do something about morale, not just talk about it.



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