RadioShack Reviews in New York, NY | Glassdoor

RadioShack New York Reviews

Updated January 29, 2017
37 reviews

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New York, NY

2.3
Star Star Star Star Star
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Dean Rogers
3 Ratings

37 Employee Reviews

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Pros
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  1. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at RadioShack part-time (More than 3 years)

    Pros

    Great Co-Workers to work with.

    Cons

    Compensation was not great for employees


  2. Helpful (1)

    "Absolute worst company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 5 years)

    Pros

    There is nothing good about working for this company. This used to be a good company now its just getting shredded and its all from the top. Complete disregard for store teams and their wellbeing.

    Cons

    They change consistently. Holidays were a joke changing weekly hours mid schedule several times a day many days throughout the holiday. They say they value family but that was clearly a blatent lie.

    Advice to Management

    Get your act together and clean it up
     Your about to start losing talent. First you pillage paychecks multiple times then you treat us all like cyborgs. Seriously!

  3. "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in New York, NY
    Current Employee - Store Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at RadioShack full-time (More than 5 years)

    Pros

    Interesting selection of products to work with

    Cons

    Long way until corporate get its act together


  4. "Highly unstable. Stores closing and opening everywhere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Small store. Mostly simple work.

    Cons

    Customers way out of touch with technology. Especially the elderly. Many hours spent educating and informing stingy customers usually leading to no-sale which you don't get commission for anyway.

    Advice to Management

    Get your stuff together! Managers stealing form store, getting fired and replaced with an even worse manager, wet behind the ears with a Caesar complex.


  5. "Just need to be paid more so you can make ends meet..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RadioShack full-time (Less than a year)

    Pros

    Easy if you're a people person and good at sales. Very technical. You get to help people solve problems and it can be a very fun work environment. Fast advancement.

    Cons

    Schedule changes every week hard to plan things on the weekend ... opening some days till the afternoon and other days you work the afternoon till 9pm at night... kinda late if you're use to a 9-5 job

    Advice to Management

    Pay your employees more, they are leaving to Sprint and it's not enough money for employee retention, making the turnover rate high.


  6. "Good in the beginning."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - M I T/Keyholder in New York, NY
    Former Employee - M I T/Keyholder in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RadioShack full-time (More than 3 years)

    Pros

    Meeting different people, staying up to date with the latest electronics.

    Cons

    Commission was great when I started in 2012, we used to receive spiffs for everything, warranties, batteries, phones and everything was good. Now this 1% crap isn't worth it. Plus when you have lazy managers and associates, it really doesn't make it any better.


  7. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack full-time (More than 3 years)

    Pros

    If you were about your hustle when looking to sell products and raise your commissions, it provided plenty of opportunity.

    Cons

    Too focused on a very competitive field... Wireless. Lost the core customers and had very little incentives focus on employees.

    Advice to Management

    None to give. Company went belly up and have an agreement with a wireless carrier for the remaining stores. Evolve with your customers not your competitors.

  8. "RadioShack helped me gain my customer service experience but I was miserable going into work everyday."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack part-time (More than a year)

    Pros

    Getting to play with new electronics. I enjoyed meeting new customers who had similar interest with technology. It feels great fixing something that was broken and seeing people happy.

    Cons

    Honestly, too much to name but here are a few.... This company expects you to sell everything in the store... If a customer comes in to buy a charger our managers drill it into our heads to ask them about their cell phone upgrade, ask for their email, sell them 3 phone cases, a tv. Warranty. And if we didn't meet our numbers we would get a write up. Did I mention we had to force customers to buy their batteries.

    Advice to Management

    Treat your employees better. Stop focusing on planograms so much! Train your managers to be a team leader not a manager (there's a huge difference). In your store meetings, stop having so much information about useless stuff... No one remembers any of it. Try breaking it down. Quit with all your assignments online! No one learns nothing by clicking a mouse why not actually come in the store and train employees on how to use a new product or train them on how to sell better. One more thing, start selling better products! Not the cheap stuff you guys are making. Quality over quantity. If RS has a chance at staying alive I suggest stop selling things that will break within 1 week of purchase.


  9. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend

    I worked at RadioShack part-time (More than 3 years)

    Pros

    Flexibility, fast paced, central locations, and great incentives.

    Cons

    No structure, outlandish expectation, low commission based salary.

    Advice to Management

    Be professional.


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RadioShack part-time (More than 3 years)

    Pros

    The work environment is friendly

    Cons

    The pay isn't that great. The company reduced commission twice within the 3 and a half years I worked. Before I left radioshack, I was making half the amount of money I was making when I first started in the company.


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