RadioShack Reviews | Glassdoor

RadioShack Reviews

Updated May 26, 2017
738 reviews

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2.0
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Dean Rogers
42 Ratings

738 Employee Reviews

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Pros
  • You made good money when a new cell phone came out (in 173 reviews)

  • Employee discount was a great deal (in 145 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Retail Sales is Dead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Oakland, CA
    Former Employee - Store Manager in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (Less than a year)

    Pros

    Depending on where you work you could have been one of the most overpaid managers of a retail sales store in the United States.

    Cons

    Huge disconnect between corporate and store-level employees. You will not have any idea what's going on until it comes down the pipe to you, and you are expected to execute with zero time to react.

    Advice to Management

    Don't get bought by a hedge fund.


  2. Helpful (1)

    "Poor Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Brooklyn, NY
    Current Employee - Store Manager in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than a year)

    Pros

    Easy to move up
    decent employee discounts

    Cons

    Poor upper management, unrealistic goals, poor marketing

    Advice to Management

    Negative motivation can only work for so long before morale is greatly affected.


  3. Helpful (1)

    "soul sucking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southgate, MI
    Former Employee - Anonymous Employee in Southgate, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack part-time (More than a year)

    Pros

    good coworkers, manager tried to be flexible with my school schedule

    Cons

    low pay, constantly changing rules/standards from upper management, cringe-worthy corporate environment trying desperately to be hip

    Advice to Management

    please just let this company go under, already.


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  5. Helpful (1)

    "end of an era"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Antonio, TX
    Former Employee - Senior Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (More than 10 years)

    Pros

    Like running your own company with huge income rewards in the past.Loved
    being paid for performance.Liked the new technology always coming in and
    exposing customers to it.

    Cons

    Started going thru a series of poor management the last few years that lacked
    vision and could give the company a reason to exist .They took a once great growth
    and very profitable company and imploded it.

    Advice to Management

    They've taken the company from around 6500 stores to a goal now in the 200's.
    You need to start pretty much start from scratch.


  6. Helpful (1)

    "Sale's Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Garnerville, NY
    Former Employee - Anonymous Employee in Garnerville, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (More than a year)

    Pros

    Very relaxed environment when you were doing well and your manager was chill. Co-Workers had each other's backs and overall was a generally nice inside community among the salesmen and managers.

    Cons

    Corporate had their head up their arse 100% of the time. My regional management spoke broken english and thought we were selling poorly because we did our jobs poorly. No foot traffic, ludicrously inflated prices (30 bucks for a 6 foot hdmi, 5 bucks for a 4 pack of bootleg chinese batteries that last as long as dollar store batteries. The list goes on.) and horrible sales goals and quotas. If we didn't have at least 10% of their garbage batteries sold in ratio to all other sales, we would get called up and chastised for not doing our jobs. And don't get me started on the Ncredibles. Sure they're okay, but for 130 I would expect much more from them. Not comfortable, embarrassing to wear and not as good as they market them. People want easy access to Beats, not some cheap knockoff. I'm glad they're going bankrupt but sorry for everyone who lost their jobs, but also glad these guys who have been here for 5+ years are finally moving on with their lives. It is NOT worth working here for longer than 6 months and it's not worth trying to climb up the market ladder when the stress for anyone under a higher management position.

    Advice to Management

    To both of my former managers, I wish you both the best and you guys were awesome. Hope you find a new job.


  7. "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Nampa, ID
    Current Employee - Sales Associate in Nampa, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack (More than a year)

    Pros

    Phone plans are a good pro

    Cons

    Poor training needs to improve


  8. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Olathe, KS
    Current Employee - Store Manager in Olathe, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 3 years)

    Pros

    Great Experience on the store level

    Cons

    Upper Management
    Work-Life Balance
    Compensation
    Company Health

    Advice to Management

    Listen to lower management. It will save the company.


  9. Helpful (2)

    "Welcome to Hell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Allentown, PA
    Former Employee - Sales Associate in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack part-time (Less than a year)

    Pros

    - Slow, not many customers.
    - 50% Employee discount.
    - Smart, nice Coworkers.

    Cons

    - Excessive sales pressure, you will be told to up sell up to five things to each customer at the register and if you fail they will get very upset with you.
    - Terrible micromanagement.
    - Overpriced products.
    - Many stores closing (Again) .
    - Low pay.
    - Too much responsibility put on associates. For example, my store had no manager for over a month and the associates were made to do the managers job for that time.

    Advice to Management

    Liquidate.


  10. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kansas City, KS
    Current Employee - Manager in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 10 years)

    Pros

    Great discounts on product. Fun contests. Getting to work with coolest electronics. Helping people with their technology needs and wants.

    Cons

    Low pay. Short staffing. Sometimes working very long days without a break because of few hours given to operate the store on a daily basis.

    Advice to Management

    Keep new product coming in. Learn from your mistakes. Keep the store personnel informed of changes coming. Increase payplans. When it comes to staff, you get what you pay for.


  11. "It's a sinking ship anyway."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Spokane, WA
    Current Employee - Sales Associate in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack (Less than a year)

    Pros

    Helping old people figure out technology.

    Cons

    Old people are scared and confused by technology

    Advice to Management

    Maybe if you paid a commission that didn't require a microscope, it wouldn't have been so easy to let someone walk out empty handed.


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