RadioShack Store Manager Reviews | Glassdoor

RadioShack Store Manager Reviews

Updated July 20, 2017
650 reviews

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Store Manager

2.2
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Dean Rogers
29 Ratings

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  1. "Great first retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Bloomington, IN
    Former Employee - Store Manager in Bloomington, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack (More than 3 years)

    Pros

    There is a lot of growth potential.

    Cons

    You will be overworked and underpaid.

    Advice to Management

    Stop focusing on selling cell phones.


  2. Helpful (1)

    "Rollercoaster Ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in West Nyack, NY
    Former Employee - Store Manager in West Nyack, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack full-time (More than 5 years)

    Pros

    1. Great baseline for experience
    2. Aggressive Sales exposure
    3. Out-of-the-box thinking.

    Cons

    1. Micro-managed to the bone.
    2. Upper-management - Careless to Manager.
    3. "Lost Dog" Leadership
    4. 3-4 Conference Calls/Week
    5. Behind the Times.
    6. Terrible Decision Making from a CEO stand-point. Ongoing bad hires from bad companies (Blockbuster, Circuit City)
    7. "Dead-end" Job. Upper-management only helps their friends get jobs.
    8. Results were never enough.
    9. MANY MORE.

    Advice to Management

    If there is a management still, please take a step back. To see results you employees need to be happy, in order to accomplish this, you need to take in consideration their lives and other factors. Stop hiring your old buddies from your last job, it creates a bad feeling that other GREAT managers can never see opportunity in a company they might love to work for. Sales & Attaching is great to do at any job, no reason to have 20 calls per week about it. It'd only going to take management away from managing their business. I've noticed you only hire other upper-management team members from bad companies, it cost less to promote within. Hire smart, not a "know-it-all" guy that ran a mall kiosk in 2005 (just a similar example). You need to create opportunities, no take them away. You need to pay your employees for the work they do, they work harder than upper-management. Work/Life - needs to be looked at more, no reason a DM/RVP should be making conference calls from home, be in stores 5 days/week. Understand their are situations that come up, don't expect a manager to come in after getting into a car accident, let them run their store. TRUST they have it covered and know what's they are doing. We are not inexperienced retail managers (if you did good hiring/training to start). Senior management needs to stop acting like their the bees-knees. You should treat yourselves at the same level as each employee. Set your expectations and follow up. Coach in the moment and don't hound them on conference calls and numbers. Having them report once a week to you with a re-cap of last weeks business should show you that the right managers are in place. Think about what happens when they have to pull an open to close and open the next day to be on a call that repeats info on yesterdays call. The culture and values are completely off! Re-evaluate the company, and maybe come back with a new style, team and objective! Rest In Piece and we shall await the resurrection.

  3. Helpful (1)

    "Stopped being great a long long time ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Hudson, OH
    Former Employee - Store Manager in Hudson, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at RadioShack full-time (More than 3 years)

    Pros

    Was able to hire a good team of associates

    Cons

    Didn't pay overtime correctly to store managers( several class action lawsuits), district managers were like gestapo, all they did was yell about meeting sales goals all while being too stupid to realize it doesn't matter how much you sell if your sales were not profitable.

    Advice to Management

    Focus on profit rather than top line sales.


  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Store Manager in Lexington Park, MD
    Former Employee - Senior Store Manager in Lexington Park, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack (More than 10 years)

    Pros

    Started paying OT in 2016, Under General Wireless. This created a much better work life balance then "old" Radio Shack.

    Cons

    Excessive micro management. Many last ditch efforts that were not fully thought out . Do this one day and then re do it tomorrow.

    Advice to Management

    Make your plan and work your plan , adjust it as you go but review it with all departments before you implement. Save micro management for truly critical programs.


  5. "Not very likely to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (More than a year)

    Pros

    If was a laid back environment working with products I enjoyed and liked

    Cons

    They never wanted to give you a pay raise or promotion. But wanted you to take on extra responsibility

    Advice to Management

    None. Most stores are closed


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 10 years)

    Pros

    Sense of business ownership
    Flexible scheduling

    Cons

    Every task has to be a fire drill.
    No real direction of company shared with stores .

    Advice to Management

    Shut the stores down , get a plan together , then start expanding the company again.


  7. "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Santa Monica, CA
    Former Employee - Assistant Store Manager in Santa Monica, CA
    Negative Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (More than 3 years)

    Pros

    Nothing much really, other than being laid back and relaxing and good enough for an entry level job. Perfect for students.

    Cons

    Everything. Sadly they went bankrupt because of upper management not being able to deliver what the consumer wanted. Horrible pay.

  8. "The nightmare ends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend

    I have been working at RadioShack full-time (Less than a year)

    Pros

    Was really good learning about electronic but for the rest ,nothing else was good.

    Cons

    I was working 8 years at Radio Shack like a manager ,after the bankruptcy they removed the salaries and they put us to work by hour, was a lot of pressure, because they never had the budget to cover the hours at the store , they always had a one person opening and one person closing ,you were risking a lot , we had robberies at the stores and they never cared about ,anything could happened when you were alone and nothing changed, now they are gone almost forever and I don't think the few stores remaining can hold it for to long in the market . The pressure was a lot because you were supposed to make your goal when the people were complaining about the high prices and telling us that buying online was better and they were buying with us because they need it right away.

    Advice to Management

    They need to provided better training ,budget, tools to the managers ,have a better communication if they want to stay open.


  9. Helpful (1)

    "Retail Sales is Dead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Oakland, CA
    Former Employee - Store Manager in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at RadioShack full-time (Less than a year)

    Pros

    Depending on where you work you could have been one of the most overpaid managers of a retail sales store in the United States.

    Cons

    Huge disconnect between corporate and store-level employees. You will not have any idea what's going on until it comes down the pipe to you, and you are expected to execute with zero time to react.

    Advice to Management

    Don't get bought by a hedge fund.


  10. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Boston, MA
    Former Employee - Retail Store Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I you fulfill all operational and performance expectations mgmt leaves you alone to run your own store.

    Cons

    Executive Leadership has completely lost touch with the industry, the customer base and how to motivate the field organization. Zero marketing budget resulted in Zero traffic push.

    Advice to Management

    You have not earned any bankruptcy bonuses. Shut the doors and leave retail.