Railserve Reviews | Glassdoor

Railserve Reviews

Updated April 5, 2017
12 reviews

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Full-time Part-time

2.2
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Timothy J. Benjamin
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12 Employee Reviews

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  1. "Contract Railroad"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Locomotive Engineer in Freeport, TX
    Current Employee - Locomotive Engineer in Freeport, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Railserve full-time (More than 5 years)

    Pros

    Pay is fair to good. Little below other contract jobs. Decent 401k and match.

    Cons

    Rotating shifts. Hardly ever know ahead of time when going to get a long shift, esp on nights.


  2. Helpful (1)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wheeling, WV
    Former Employee - Anonymous Employee in Wheeling, WV
    Recommends
    Negative Outlook

    I worked at Railserve full-time

    Pros

    There is no pros at railserve

    Cons

    A fly by night company. They lie to the costumers, They micromanage. They will try to bully you. The upper management doesn't know what there doing and will cut lower managements throat to make them look like they do. really a poor place to work. If you want to make little money until you find something better then work for railserve until something better comes along. If you want a career then go somewhere else.

    Advice to Management

    No advice...run it into the ground. they are plenty of switching and trans loading companies that do a better job and they pay and treat there employees better


  3. Helpful (1)

    "Great Stepping Stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Track Worker in Morris, IL
    Former Employee - Track Worker in Morris, IL
    Doesn't Recommend
    Positive Outlook

    I worked at Railserve full-time (Less than a year)

    Pros

    You can operate locomotives.
    You get to move rail cars.
    Younger crowd so a bit high energy
    Benefits
    Plenty of downtime

    Cons

    Safety philosophy of don't get hurt here so we don't get sued and production is over health and safety in tenfold.
    Pay is very low for the industry.
    This is the temp service of rail work.
    Every employee is usually trying to get Into the company that railserve is serving so management at railserve rises well to the level of there own incompetence

    Advice to Management

    I feel management should be hired from outside the pool of workers. Because if they stuck it out at railserve without using it as the stepping stone it is then that will tell you a lot about the individual.


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  5. "Boardman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Boardman
    Current Employee - Boardman
    Recommends
    Positive Outlook

    I have been working at Railserve full-time (Less than a year)

    Pros

    The benefits are great, insurance is spot on, 401k has a nice match and the PTO was a little bit of a struggle to get due to our schedule structure but they worked with us and honored our original contracts and gave us our 80 hrs of paid time off.

    Cons

    Guys that have been on the transloading side have a distinct advantage over those who have not.

    Advice to Management

    Train everyone equally, especially those who hold the most responsibility at your terminals.


  6. Helpful (1)

    "Crew Leader: I would advice not applying for this job and keep looking for a new one."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Leader
    Current Employee - Crew Leader
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Railserve full-time (More than 3 years)

    Pros

    The pay is alright if you're a crew leader and manage to get some overtime.

    Cons

    Some of the other employees can be difficult to work with. The management loves to play favorites. Even though they want you to work "safely" they find ways to gripe at you for not finishing your work. Bad place to work, always in a rush to get things done. Might as well change their name to Railslave.


  7. "Don't do it not a good job"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Railserve full-time

    Pros

    Money is good and the swing shift is pretty good once you get used to it

    Cons

    Everything else about this job sucks!!! They laid everyone off with no notice and the severance package wasn't anything but a regular check HORRIBLE PLACE TO WORK !!!!


  8. "Poor upper management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Leader
    Former Employee - Site Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Railserve full-time (More than a year)

    Pros

    The company itself isn't terrible. The way it's ran by the vp is..they have a bully mentality and threaten to fire you if you don't comply with falsifying documents

    Cons

    Vp and regional leader wanted all documents shared with the costumer to be falsified to reflect results to make the company look more efficient and safe. Will also promote drug users as long as they comply with there unethical practices

    Advice to Management

    Be upfront and honest with the costumer


  9. Helpful (1)

    "It's a job...not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Leader
    Current Employee - Crew Leader
    Doesn't Recommend
    Negative Outlook

    I have been working at Railserve full-time (More than 5 years)

    Pros

    Quarterly bonuses, paid vacation, benefits (no vision though).

    Cons

    Lower pay, scheduling, management, HIGH TURNOVER, pay caps, and did I mention low pay?

    Advice to Management

    Reward those who continually work at a high level. With this company it is definitely NOT what you know, but who you know.


  10. "locomotive operator/conductor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Regular, scheduled pay increases. Good benefits. Daily safety briefings. Worked with good people. Company encourages learning. Job will help keep you fit.

    Cons

    Salary below other railroad jobs I've had. Can be disqualified for bonuses easily. Non-union. Expected to perform maintenance on locomotives, including changing brakes, etc

    Advice to Management

    As part of the Marmon Group, a Berkshire Hathaway company, this is a stable and well managed company. I never had a problem with any level of management.


  11. Helpful (3)

    "just a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Railserve full-time

    Pros

    decent benefits for the field
    down time when on night shift
    management is afraid of plant customer and is sometimes bullied into frivolous task

    Cons

    unorganized working environment where if you don't speak up you will be used and abused.
    a lot of backstabbing and false promises

    Advice to Management

    The management needs to go to seminars on how to manage due to the lack of people skills and just overall communications skills.


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