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RainKing Client Success Manager Reviews

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Found 2 of over 96 reviews

Updated May 18, 2016

    1. 5.0
      May 18, 2016
      Client Success Manager
      Current Employee
      Bethesda, MD
      CEO Approval
      Business Outlook


      Everyone has been incredibly friendly. When people are in the kitchen grabbing a bagel on Fridays or fruit on Mondays or in line for one of the several catered lunches each month - everyone chats with everyone else. All the teams (sales, client success, research) interact with each other regularly and share information. Going through the recruitment process was incredible compared to other places I applied. The recruiter Stephanie took the time to actually read my entire resume and asked about a detail way down at the bottom that nobody else even mentioned. Even though the company is growing rapidly there are still a lot of the small company behaviors where you can approach a C-level exec comfortably and for the most part the execs walk around the office and ask how people are doing and what they are working on because they seem genuinely interested in removing bottlenecks and making our jobs easier. Last month a pipe burst in the office flooding some sections. They relocated the affected employees and brought pizza in for everyone just because. Speaking of the office - we're about to move into a new building in downtown Bethesda that will be a huge upgrade and metro accessible. In designing the new office they brought in sample chairs and let everyone try them out and vote - which may not seem like a big deal but it was actually pretty cool to be involved in the process and treated like our opinions matter.


      Some people may not like the more relaxed atmosphere of being a rapidly growing small company.There's nobody riding scooters around the office, but sometimes the Keurig is on the fritz. If stuff like that will ruin your day you should look elsewhere - and maybe try some breathing exercises. In all honesty you need to be able to go with the flow sometimes and be prepared to have a policy set only to be changed a few weeks later. There are growing pains with scaling a business built around top-notch customer service.

      Thanks for such positive feedback! We are glad you enjoy being a part of our incredible staff. We look forward to our continued growth and having you on the Team!

      1. 5.0
        Aug 7, 2015
        Client Success Manager
        Current Employee
        Bethesda, MD
        CEO Approval
        Business Outlook


        Growing company, great environment and really enjoy the people I work with. You interact with all departments, and higher ups, on a regular basis. Good at keeping everyone up to date on changes and keeping a happy fun work environment.


        None at this time- and not anticipating that changing!


        We are so happy to hear that you are having a good time being apart of the RainKing team! We work hard to have an open door policy and the upper management is always welcome to hear suggestions from the team!

      2. Join the RainKing team
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