RainKing Employee Reviews about "hour"

Cons

First off I want to address some of the prior posts I have seen here. Bill Kapner, does not run this company like a dictator. He is an entrupnar at heart, building company is his hobby and money is a byproduct. He runs it like a business driven to make profit. Prior to RainKing he had a company called Big Doug with a similar structure. After the company reached a net worth of 25 million, he sold it. He intends to do the same here. Within the last two years he has made several changes including bringing in a new director to oversee the research department. Since this persons arrival, the database and work out put has increased dramatically while the number of research employees has decreased. It is not a stretch to believe that Bill Kapnar is looking to sell sooner rather than later. With that I think who ever buys the company will make RainKing a more structured environment and remove some of the luxuries that employees enjoy. Other ominous signs stem from new research practices. The company is developing an online network of contractors to build their database for a flat rate fee per assignment. It has proven to be very successful and with that I think the number of employees within the research department will dwindle even further as management determines more cost effective ways to build and manage their database. Some posts claim that the work is out sourced to India. This is true. A lot of the bean counting work and structured tasks have been outsourced to an India based company. Again, as time goes on I am sure management will figure out away to utilize cheaper labor to build and maintain their database. In my personal experience I have come to the conclusion this is not a company to build a career, at least not within the research department. Many of the skills I have gained at RainKing are typically not applicable to other company's within a research industry nor is their much growth potential with a career in research. Advancements are few and far in between. The highest I have seen people get advanced is to a senior level researcher. With that fancy title employees get a slight bump in pay. After that opportunities to advance are nearly nonexistent. Day to day work is boring. The tasks are repetitive and motivation to overachieve is low. Management has made several reforms to their weekly bonus structure and their latest change does little to reflect individual efforts let alone team performance.

Cons

1) Compensation and benefits need to be much more competitive 2) Lack of an organized career progression plan and structure 3) Lot's of turnover, at one point was seeing tons of new employees each week with a lot leaving also

Cons

Pay could be better, they generally expect you to work over normal 9-5 hours which isint as fair. Work becomes repetitive every day. Generally speaking though the training you receive is great

Cons

It seems the current sales culture at RainKing is to arm you with the experience and industry knowledge to go out and command a higher compensation package. A pro side of this is, after some time and success at RainKing - people will want to speak with you about other opportunities. The company culture at RainKing is mediocre. RainKing could improve happiness with random outings/team building events. Unfortunately I've experienced capped commissions despite doubling the quota. My salary has not changed after over a year and multiple promotions, despite promises of a 6 month salary review when I was hired - and a 12 month salary review guaranteed in my offer letter.

Cons

Management routinely goes after researchers who are not performing at an acceptable standard on certain performance metrics which are client facing. There is almost always a researcher or two who are facing the pink slip for not meeting metrics at any time. Research Department isn't allowed to telework and this is a tech company... The Sales and IT departments however are given this.

Cons

None that come to mind

Cons

Sales at RainKing is somewhat of a nightmare. First, let's start with the pay. As a BDR, you start off at $35,000 as your base salary, and then you are compensated for the opportunities you create with a ceiling of 20 opps in a month. Anything over that, and you aren't paid. Then, if you're promoted to CSR you get a pay bump. Oh wait, no you don't... You'll still have a base salary of $35,000, but now you have the opportunity to make commission and handle full sales cycles. You get a pay raise if you exceed your quota consistently for about 6 months in a row. 90% of the reps don't ever do that. So be prepared to be making about $16/hr. plus a little commission here and there. Don't get ready to move out of your parent's house... There's little room for advancement too - All management positions are either hired from outside of the company or they're all filled. I had never heard of a great commercial rep being moved to a sales manager. It's not something they do. Either you become a top-producing rep at a dead-end career, or be poor. Also, sales reps have so much responsibility at RainKing, that it's almost impossible to hit all of your numbers. Reps are responsible for: Hunting (cold-calling and prospecting), handling inbounds (if you get any), conducting demos, cleaning salesforce, on-boarding new clients (a training/kick-off call), client success (account management), renewals, upgrades, and everything else under the sun. You'll be working 8:30 am - 5:30 pm, however if you leave at 5:30 pm, you'll be demonized for it and be considered lazy. So, you'll either have a life and be hated for it, or work like a slave and be loved for it. Management loves worker bees that sacrifice their lives for RainKing. If you love giving up all other activities in your life to work paycheck to paycheck for a below average wage, RainKing is the place for you. Required metrics include 50 calls, 40 emails, and 2 hours of talk time per day. Commercial Sales Reps quotas are $32,000 PER MONTH. If you're doing Commercial Sales at RainKing, be prepared to try and sell a nice-to-have solution that's way over-priced to companies that don't have any money. Good luck hitting any of your metrics though without inflating them with dial-and-hangup fake phone calls and mail merging. Especially if you have a couple demos on a particular day. Demo prep takes about an hour and the demo itself takes at least an hour. Factor in lunch, and there's no way you're hitting 50 phone calls. And if you do, they were meaningless non-conversations or no answers, so your talk time is going to be really low for your prospecting calls. Of course you get the talk time from the two demos though. I brought up the fact that reps handle too much to management - there's not enough time in the day to perform all required tasks, and they said that I should be bringing my computer home and getting ready for the next day. LOL right... let me dedicate my free time to RainKing too. You'd have to pay me a salary of AT LEAST $100,000 a year to get that kind of work out of me. Absolutely insane. Many other things get in the way of hitting your metrics too: - Account management: Clients constantly bothering you with trivial monotonous questions and tasks. - Renewals: Spend time trying to convince people to renew. - Meaningless meetings: Constant meetings interrupt your day and most of them are a waste of time. - Crappy accounts: Commercial sales reps are constantly trying to rip-off companies that have no money by trying to convince them to buy this unnecessary solution. Because of this, you will find that most accounts you're pursuing are a huge waste of time. - Pipeline reviews: You'll have one every week with your manager, and your pipeline will never look good enough. Even if you're truly doing everything you can to get a deal in, they'll look down on you as if you have no idea what you're doing and pick your deals apart. This is good and bad - for people that really aren't doing the right things, this is a good way to learn. For those that know exactly how to sell (in my case) this is just annoying. Don't try and tell me that I could be doing more... I know for a fact I've covered all areas. - Monotonous tasks from management: If management is planning on having a hunting blitz the next day, they're going to ask you to send them a list of un-touched accounts that you plan on going after. So pull up an Excel spreadsheet, put on some headphones, and kiss about an hour or two goodbye. Waste of time... if management wants reps to blitz accounts, THEY should choose them and send them to reps so that reps don't have to waste their time with such busy work. I lost dozens of deals on price. The only companies that spend the money are either gullible or they have budget to blow. RainKing is a great solution and helpful too, but I don't think I'd buy it unless I had plenty of money to spare. Also, the whole company's business model isn't scalable. They need too many employees to do what they do well (they don't have some necessary departments like a dedicated renewals team, or client success). They have a 'client success' team, but they're not really responsible for your accounts per se. You'll still be hearing from your clients every day for various things, which totally interrupts your work flow.

Cons

- The work can be a little repetitive - The sales team has this alarm set for whenever they make a sale. I felt as though I had to restrain myself from tearing it off the ceiling, it went off so much. - Opportunity for advancement from an intern position is limited, but two interns were promoted to full-time positions when I was there. - A little cramped for space when everyone is there in the office, but most of the time it's not that bad. Rumors have it that the company purchased the office next door and is planning to expand so maybe this will open up new opportunities.

Cons

The research position is performance-based and can be stressful at times. "Your Performance" can be out of your control sometimes as it is based on information gathered from phone calls. If you are unable to reach contacts through the phone your performance will suffer. Productive and capable researchers are not rewarded and instead given the most arduous work and difficult companies to profile. Less than capable researchers have been moved to lateral/better paying positions. Constant talk of the company's sale leaves employees on edge.