Rainforest Cafe Reviews | Glassdoor

Rainforest Cafe Reviews

Updated August 15, 2017
94 reviews

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2.4
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94 Employee Reviews

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Pros
  • Very good money during summer season (in 5 reviews)

  • fun atmosphere,fast paced,daily cash in your pocket if you are a server (in 3 reviews)

Cons
  • Sometimes management desn't really care about employees (in 3 reviews)

  • Management, long hours, standing, breaks (in 3 reviews)

More Pros and Cons

  1. "Alright place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rainforest Cafe part-time

    Pros

    awesome co-workers, work around your school schedule

    Cons

    management treating their workers horrible


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rainforest Cafe full-time

    Pros

    Disney perks , dining program benefits

    Cons

    No grow opportunities, low pay

  3. "Good omacs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Anaheim, CA
    Former Employee - Server in Anaheim, CA

    I worked at Rainforest Cafe part-time (More than a year)

    Pros

    Friendly coworkers
    Good tips
    Good hours
    Nice environment

    Cons

    Terrible communication between managers and staff


  4. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Busser in Lake Buena Vista, FL
    Current Employee - Busser in Lake Buena Vista, FL
    Doesn't Recommend
    Positive Outlook

    I have been working at Rainforest Cafe (More than a year)

    Pros

    Flexible hours, easy to swap shifts

    Cons

    Work weekends, holidays, etc... company structure is not employee friendly

    Advice to Management

    Consider the little people and how it's them that make the trains run on time.


  5. "It was a bartending job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rainforest Cafe full-time (More than 3 years)

    Pros

    The money was very good

    Cons

    Cycled through managers pretty often


  6. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in San Antonio, TX
    Former Employee - Server in San Antonio, TX
    Recommends
    Neutral Outlook

    I worked at Rainforest Cafe full-time (Less than a year)

    Pros

    good people good hours tips ok

    Cons

    was made to push specials which affected tips could be fired for anything other than that a good experience


  7. "WORST PLACE I HAVE EVER WORKED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Sunrise, FL
    Former Employee - Server in Sunrise, FL
    Doesn't Recommend
    Positive Outlook

    I worked at Rainforest Cafe part-time

    Pros

    I can honestly not think of even one good thing about working there.

    Cons

    Literally everything. Worst place I have EVER worked, was a server there for 6 months, FOH staff and management were having inappropriate relations, as well as most of the kitchen and servers. The entire company lies including HR to cover their butts, and management doesn't care about employees. Seriously, do yourself a favor and never consider working for landrys.

    Advice to Management

    You all need to learn to care about your employees and do things to help them, not hinder them. This location needs to be shut down.

  8. "Needs improvement."

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Server in Ontario, CA
    Current Employee - Server in Ontario, CA
    Doesn't Recommend

    I have been working at Rainforest Cafe part-time

    Pros

    I've been working at Rainforest Cafe for over 2 years now, and the only "pro" would be the discount we get at affiliated restaurants. THAT'S IF, you agree to get $$$ taken out of EVERY paycheck for it.

    Cons

    Horrible management, including supervisors, and they are very unprofessional. They have no regard for employees, and only care about the well-being of themselves, and their paycheck.

    Advice to Management

    Care about your employees, maybe then you won't have to hire & train people only for them to quit, or overwork your understaffed employees.


  9. "Terrible Serving Experience at Animal Kingdom location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lake Buena Vista, FL
    Former Employee - Server in Lake Buena Vista, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rainforest Cafe part-time (Less than a year)

    Pros

    Free admission to Disney
    Disney Cast Member Perks
    Landry's discount program
    Uniform was fun and easy
    Rainforest Atmosphere was inviting

    Cons

    Managers are useless.
    Disney Dining Plans are literally a nightmare to figure out.
    Always understaffed and employees are overworked.
    Training program was recently cut down to only one week. That's a terrible mistake. We were not ready when we started on the floor. I felt like I was thrown to the wolves. The kitchen is absolute chaos. No one speaks english. I was there for 3 weeks and walked out during my shift. I have never been more miserable at a job in my life. Don't do it!

    Advice to Management

    Managers need to be more involved and approachable when needed. Training needs to be longer, especially with Matra and Disney Dining Plans.


  10. Helpful (1)

    "I cant believe this place actually makes money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in San Antonio, TX
    Former Employee - Bartender in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Rainforest Cafe part-time (Less than a year)

    Pros

    The atmosphere.... It's cool eating in the rainforest

    Cons

    Literally everything else...The kitchen is slow, always backed up because they have no sense of urgency. Orders ALWAYS come out late and customers ALWAYS leave and skip out on their bill because they are tired of waiting. Of course this is blamed on the servers, which should not be the case. It is full of unskilled labor, including the management who is not even management but rather over paid baby-sitters. They are not leadership, nor are they there to help but rather point fingers and blame loss of clients and productivity on subordinates. They are too busy putting out fires, which could have been avoided in the first place with good management, as opposed to proactively running the restaurant and growing client and employee relationship and loyalty.

    Advice to Management

    Fire everyone and start fresh!!! The only person who is qualified to work there is the GM and a few servers and possibly 1 or 2 bartenders.


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