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Rainforest Cafe

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Rainforest Cafe

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Rainforest Cafe Reviews

Updated Mar 20, 2023

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Found 206 of over 217 reviews
3.2
49% Recommend to a Friend
Rainforest Cafe CEO Tilman J Fertitta
60% Approve of CEO

Found 207 of over 217 reviews

3.2
49%
Recommend to a Friend
60%
Approve of CEO
Rainforest Cafe CEO Tilman J Fertitta
Tilman J Fertitta
37 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Rainforest Cafe and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Great work!

    Feb 16, 2023 - Server/Waiter in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome co-workers and work-life balance

    Cons

    When traffic picks up, it gets hard to finish everything

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  2. 4.0
    Current Employee, more than 1 year

    Good Money

    Feb 28, 2023 - Server/Waitress in Grapevine, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money, fast paced, non fine finding restaurant.

    Cons

    Sometimes the restaurant is chaotic

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  4. 3.0
    Former Employee, less than 1 year

    Eh

    Feb 21, 2023 - Retail Associate in Galveston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Fun, Easy Job - Good seasonal job

    Cons

    - Long hours during the summer, but not many during off season - Poor Management

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  5. 2.0
    Former Employee, more than 1 year

    More of the Cons than the Pros.

    Jan 16, 2023 - Server/Waiter in Ontario, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Co workers & Great Kitchen staff. I gave only 2 star because of the great co worker & kitchen staff.

    Cons

    1. Management sucks. They will change your online schedule last minute without asking you first if u can do it or not. You may see you are scheduled before going to bed for Noon time and the next morning you got a call that u are late and supposed to come at 11. They will change your schdule when you are still sleeping which is highly illegal. Employer should contact staff if the change schedule is made less than 24 hours. Staff need to agree to the change schedule made less than 24hr. 2. Management won't listen to you or your suggestion. 3. The corporate care less about their employees. Their main goal is about hitting the sales number. 4.They will put server to handle 2 sections sometimes . Each section usually consists 5 tables. If you are in charge of 2 sections, expect your tips will be less because your service will sucks but your work load is double. 5. Bad tipper customer. Everyday I always get stiff. On a good day, I will get stiff 1 or 2 tables. On a bad day, I will get stiff 3-4 tables per 4-5 shift. Doesn't matter how good you give service, the customers that come to rainforest cafe around 50% don't know how to tip. There's no18% gratuity for party of 8 and more. Taking big tables become sort of Gamble because 50% of them will give you less than 10% tips. 6. Expect to have a walked out one or twice a year. You will get written up for this. This is a busy restaurant with No security in the front. 7. You are required to give 4.5% tips from your TOTAL SALES to Poll tip which will be distributed to kitchen , busser, food runner and bar. 8. There's no 10mnt break rule. Don't even bother to ask a 10 mnt because you won't be able to take it anyway because you will be too busy with all the tables that were given to you. 9. As a new hires they will give 4-5 days schdule, but then they will keep hiring new hired and soon they will reduce your hours from 4-5 days a week to 2-3 days a week only. So don't quit your old job if you need money because u won't be able to pay bills with only 2-3 days /week schedule. 10. BUY GOOD WORK SHOES with good support for your feet. First months I worked there I got Blister 2x for walking so much. I can give u more Cons List. But I am sure u get the ideas now😄

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  6. 5.0
    Former Employee

    Decent

    Jan 26, 2023 - Bus Boy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nuggets were great, teammates were great

    Cons

    None, really, good place. Towels get dirty

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  7. 4.0
    Former Employee

    Server

    Jan 19, 2023 - Research Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good ambiance for families and tourists

    Cons

    Lack of consistency in the work ethic

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  8. 5.0
    Former Employee

    RF Great

    Dec 29, 2022 - Server/Busboy/Cashier/Food Prep 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible hours, nice environment, nice people, good food, nice pay

    Cons

    Distance, uniforms,nothing, unhappy customers, bathroom break

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  9. 4.0
    Current Employee

    Great place to work

    Dec 3, 2022 - Hostess 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Busy, good money, good people.

    Cons

    Management, slow season, high turn over

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  10. 5.0
    Current Employee, less than 1 year

    Great job

    Nov 1, 2022 - Server in Galveston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great job great partners great managers everything great

    Cons

    The clients in usa are full of garbish

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  11. 2.0
    Current Employee, less than 1 year

    Meh

    Sep 13, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some days lots of money in tips, sometimes kinda fun to talk to coworkers or customers

    Cons

    Sweeping carpet, pretty hostile atmosphere a lot of the time, managers can be power trippy, some people don’t tip at all

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Viewing 1 - 10 of 207 Reviews
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Rainforest Cafe Reviews FAQs

Rainforest Cafe has an overall rating of 3.2 out of 5, based on over 217 reviews left anonymously by employees. 49% of employees would recommend working at Rainforest Cafe to a friend and 30% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Rainforest Cafe employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Rainforest Cafe. This rating has decreased by -3% over the last 12 months.

49% of Rainforest Cafe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rainforest Cafe 2.7 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Rainforest Cafe to be benefits, compensation, coworkers and the cons to be culture, workplace, management.

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Glassdoor has 217 Rainforest Cafe reviews submitted anonymously by Rainforest Cafe employees. Read employee reviews and ratings on Glassdoor to decide if Rainforest Cafe is right for you.