Rainforest Cafe Reviews
Updated Mar 20, 2023
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Found 207 of over 217 reviews
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This rating reflects the overall rating of Rainforest Cafe and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
Awesome co-workers and work-life balance
Cons
When traffic picks up, it gets hard to finish everything
- Current Employee, more than 1 year★★★★★
Pros
Good money, fast paced, non fine finding restaurant.
Cons
Sometimes the restaurant is chaotic
Continue reading - Former Employee, less than 1 year★★★★★
Pros
- Fun, Easy Job - Good seasonal job
Cons
- Long hours during the summer, but not many during off season - Poor Management
Continue reading - Former Employee, more than 1 year★★★★★
More of the Cons than the Pros.
Jan 16, 2023 - Server/Waiter in Ontario, CARecommendCEO ApprovalBusiness OutlookPros
Great Co workers & Great Kitchen staff. I gave only 2 star because of the great co worker & kitchen staff.
Cons
1. Management sucks. They will change your online schedule last minute without asking you first if u can do it or not. You may see you are scheduled before going to bed for Noon time and the next morning you got a call that u are late and supposed to come at 11. They will change your schdule when you are still sleeping which is highly illegal. Employer should contact staff if the change schedule is made less than 24 hours. Staff need to agree to the change schedule made less than 24hr. 2. Management won't listen to you or your suggestion. 3. The corporate care less about their employees. Their main goal is about hitting the sales number. 4.They will put server to handle 2 sections sometimes . Each section usually consists 5 tables. If you are in charge of 2 sections, expect your tips will be less because your service will sucks but your work load is double. 5. Bad tipper customer. Everyday I always get stiff. On a good day, I will get stiff 1 or 2 tables. On a bad day, I will get stiff 3-4 tables per 4-5 shift. Doesn't matter how good you give service, the customers that come to rainforest cafe around 50% don't know how to tip. There's no18% gratuity for party of 8 and more. Taking big tables become sort of Gamble because 50% of them will give you less than 10% tips. 6. Expect to have a walked out one or twice a year. You will get written up for this. This is a busy restaurant with No security in the front. 7. You are required to give 4.5% tips from your TOTAL SALES to Poll tip which will be distributed to kitchen , busser, food runner and bar. 8. There's no 10mnt break rule. Don't even bother to ask a 10 mnt because you won't be able to take it anyway because you will be too busy with all the tables that were given to you. 9. As a new hires they will give 4-5 days schdule, but then they will keep hiring new hired and soon they will reduce your hours from 4-5 days a week to 2-3 days a week only. So don't quit your old job if you need money because u won't be able to pay bills with only 2-3 days /week schedule. 10. BUY GOOD WORK SHOES with good support for your feet. First months I worked there I got Blister 2x for walking so much. I can give u more Cons List. But I am sure u get the ideas now😄
Continue reading - Former Employee★★★★★
Pros
Nuggets were great, teammates were great
Cons
None, really, good place. Towels get dirty
- Former Employee★★★★★
Pros
Good ambiance for families and tourists
Cons
Lack of consistency in the work ethic
- Former Employee★★★★★
Pros
flexible hours, nice environment, nice people, good food, nice pay
Cons
Distance, uniforms,nothing, unhappy customers, bathroom break
- Current Employee★★★★★
Pros
Busy, good money, good people.
Cons
Management, slow season, high turn over
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great job great partners great managers everything great
Cons
The clients in usa are full of garbish
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Some days lots of money in tips, sometimes kinda fun to talk to coworkers or customers
Cons
Sweeping carpet, pretty hostile atmosphere a lot of the time, managers can be power trippy, some people don’t tip at all
Rainforest Cafe Reviews FAQs
Rainforest Cafe has an overall rating of 3.2 out of 5, based on over 217 reviews left anonymously by employees. 49% of employees would recommend working at Rainforest Cafe to a friend and 30% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
49% of Rainforest Cafe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rainforest Cafe 2.7 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Rainforest Cafe to be benefits, compensation, coworkers and the cons to be culture, workplace, management.
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