★
Raising Cane's Reviews
Updated Dec 4, 2023
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Found 3,883 of over 4K reviews
74% Recommend to a Friend
89% Approve of CEO
Found 3,882 of over 4K reviews
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Recommend to a Friend
Approve of CEO
Todd Graves
2,078 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Some managers are rude it depends and you only get 50% like some other places are free I doesn’t make sense" (in 154 reviews)
- "There’s obvious favoritism and a manager that clearly ignored the annual videos on sexual harassment at my location." (in 48 reviews)
Ratings by Demographics
This rating reflects the overall rating of Raising Cane's and is not affected by filters.
- 5.0FEATURED REVIEWDec 1, 2023Crew TrianerCurrent Employee
Pros
I love the company I love the vision that they have I love their mission I love everything that they offer me as an individual that has never been in the industry before I've been with the company now 6 months and I'm on my way to becoming a Zone Manager or shift manager which is extremely fast but I'm very hard worker and I am willing to learn and as long as people are doing that and they want show the higher ups your managers all right that you're wanting to grow and that you want to grow fast they will help make sure that you do and they definitely are more willing to give you the hours when you're showing that you're capable and you want to and you are one of their best workers they will give you the hours to make sure that you can get to that level that you want to be at quickly
Cons
The only real con that the company has honestly is that the new way that they do their raises I mean it's still great you're going to guarantee this way to get a raise but they give it based off your hours in the positions that you're working. So if you are across train if you are cross trained it might take a little bit longer to get your raise because you have to get like certain amount of hours before they get a notification stating that you're up for a raise but you're guarantee no matter what as long as you got your hours in those positions you get to get a bump up in your pay so it's really not even a con it's still a pro
Raising Cane's Response6dThank you SO much for this detailed, thoughtful review! We look forward to you growing your Crew Journey with us!
- 5.0Dec 4, 2023Manager In Training (MIT)Current Employee, less than 1 yearOmaha, NE
Pros
Great team to work with. Andrew and Mike are great leaders.
Cons
None currently at this time
Raising Cane's Response4dWe appreciate the review so much, both positive and constructive. Thanks for the great Cane's Love idea!
- 3.0Nov 18, 2023Restaurant ManagerFormer Employee, more than 1 yearCincinnati, OH
Pros
The people you actually work with are amazing. Raising Cane’s recruits people with personality and it shows. You will love doing what you do because you have great company.
Cons
Corporate is full of snakes who only care about the final dollar. One day we had a customer get violent and threaten a Crewmember for no reason. I got in the middle of it, used profanity to convey my outrage to the customer that he would threaten any of my crew, and I was fired within 2 days. Everyone who was there agreed that my actions were justified, including my GM, but the customer filed a corporate complaint, played the victim, and I was fired for my profanity by people who were not present. I feared for my safety and the safety of my crew, and was fired for using profanity in a stressful situation that was constantly instigated by a customer who wanted free food. The worse part is after I was fired he got his free food. May as well make a advertising billboard that says “Raising Canes! Come beat our crew and get free food!”
Raising Cane's Response3wThank you for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
- 2.0Nov 29, 2023MarketingFormer Employee, more than 8 yearsTulsa, OK
Pros
Pay is good, benefits are good but that’s it.
Cons
The closer you work to the support office in Dallas the worse the culture is. It’s a place of fear and backstabbing. The pressure to always be on call and never make a mistake outweigh all of the fun and rewarding things they throw at your face. The expectation of 24/7 availability and fear to never take a vacation or day off is unhealthy. No matter what you do, it’s never good enough. No one is trusted as an expert in their field and everyone are just “yes men” to the C-suite.
Raising Cane's Response2wThank you for your detailed feedback. Our Crew, at every position, is very important to us and want to ensure we have a great culture in every Restaurant and RSO. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns.
- 2.0Dec 1, 2023Certified TrainerFormer Employee, more than 3 yearsShreveport, LA
Pros
In my three years there I made some good friends and grew as a person. I learned how to deal with a lot of stress.
Cons
Management tends to lean closer to the toxic side from the mangers I met. They also tend to play favorites and let the crewmembers that they like do whatever and if you don't pick up the slack they get mad at you, not the one not doing their job.
Raising Cane's Response6dThank you for your feedback. Our Crewmembers are very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!
- 5.0Sep 28, 2023Restaurant ManagerCurrent Employee, less than 1 yearNoblesville, IN
Pros
Raising canes is an absolutely amazing company to work for that puts its Crew before anyone. Whether it be with Canes Love or just showing our appreciation to the crew members. We get every Holiday Off and they are very easy going about your schedule and will work with you whether you’re a student or have another job. They have amazing promotion paths as well. I started out in the company as just a Crew member but with a little bit of hard work on my side I very quickly made up to a Bird Specialist, and a Certified Trainer eventually becoming a Restaurant Manager for the company. Can’t wait to see what the future holds for me with this company!!
Cons
One Con to working here is no free meals on shift, However the company offers a very good discount to those who are working. Managers do get a free shift meal everyday as we are expected to work a little harder and work a little longer of shifts.
Raising Cane's Response3moThank you so much for the wonderful review! We appreciate your detailed, thoughtful feedback.
- 4.0Dec 3, 2023Cashier and Crew MemberCurrent Employee, less than 1 yearRiverdale, UT
Pros
it is a fun environment sometimes ig and pay
Cons
coworkers that negatively effect the whole work environment are not terminated or taken seriously by managers
Raising Cane's Response6dWe appreciate the review, both positive and constructive. Thanks!
- 5.0Nov 19, 2023Area Leader of MarketingCurrent Employee, more than 3 yearsLincoln, NE
Pros
I come from a catering background and never saw myself working a QSR. After covid I turned interviews through a 3rd party at Canes down twice. The third time, I fell in love with what I was hearing. I can honestly say that I love doing what I do in the company and wouldn’t change a thing!
Cons
The regions and areas change a lot with the ever changing and growing nature of the business. Regional leaders get moved around a lot which stinks after building a strong relationship.
Raising Cane's Response3wWe appreciate your review SO much. Thanks for taking the time to leave your review.
- 5.0Nov 21, 2023restaurant zone managerCurrent Employee
Pros
The pay at Cane’s is very competitive compared to any other entry-level job I’ve ever had. And the working environment is very positive and supportive for people in all kinds of situations.
Cons
The scheduling is often sporadic and can tend to change multiple times in between first being posted and week-of. But that could also be just because of the minimal experience my RL has in running a restaurant, I’m not sure.
- 4.0Dec 4, 2023Team Member/CashierFormer Employee, less than 1 yearBaton Rouge, LA
Pros
Coworkers, job responsibilities, opportunities for advancement
Cons
Low pay, long hours at times
Raising Cane's Response4dThanks so much for taking the time to leave a review!
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Raising Cane's Reviews FAQs
Raising Cane's has an overall rating of 3.9 out of 5, based on over 3,936 reviews left anonymously by employees. 74% of employees would recommend working at Raising Cane's to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
74% of Raising Cane's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Raising Cane's 3.6 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Raising Cane's to be culture, management, benefits and the cons to be work life balance .
