Rakuten Kobo Reviews | Glassdoor

Rakuten Kobo Reviews

Updated July 27, 2017
93 reviews

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4.1
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Rakuten Kobo President and CEO Michael Tamblyn
Michael Tamblyn
23 Ratings

93 Employee Reviews

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Pros
  • People are generally free to work from home when they want, or take time off for appointments etc (in 6 reviews)

  • Lots of smart people to learn from (in 8 reviews)

Cons
  • Projects are decided on the fly without planning, not so good for work-life balance (in 4 reviews)

  • lack of structure, lack of recognition, low salary, management needs training, (in 3 reviews)

More Pros and Cons

  1. "Good Perks, High Turn-Over rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Mountain View, CA
    Former Employee - Systems Engineer in Mountain View, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rakuten Kobo (Less than a year)

    Pros

    Perks, sometimes free lunches, people are smart

    Cons

    Projects are decided on the fly without planning, not so good for work-life balance.


  2. "Good Company Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rakuten Kobo full-time (More than 3 years)

    Pros

    CoWorkers are great. It makes coming to work better.

    Cons

    Management too worries about keeping their jobs and not really helping to ensure the company grows.

    Advice to Management

    Stop downsizing and focus on the teams you have to get to your next level.

  3. "Love it in here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten Kobo full-time (Less than a year)

    Pros

    Free book every week
    Awesome environment
    Awesome people
    Awesome product
    Awesome growing together mindset
    Lots of perks
    happy hours
    Easy access to top C levels
    Flexible hour
    diversity is front and center

    Cons

    Honestly can't think of anything negative...

    Advice to Management

    Keep up what you are doing...


  4. "Amazing Culture and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten Kobo full-time (Less than a year)

    Pros

    Kobo really invest in their people - tons of events, authors coming to the company to chat about their new book, Wellness Day with fee massages, Yoga classes and Softball tournament, Happy Hours and free coding classes for any employer that wants to improve their skill. Kobo even has their own Toast Master group during work hours! I must say that even though all these activities are fun, the people that work here are the best part of the organization! Tons of smart, engaging and team oriented people in all groups. Love the culture at Kobo.

    Cons

    Global projects are fun, but sometimes meetings with Japan are a bit late due to the time zone.

    Advice to Management

    Managers empower people and send you to visit their Dublin office and right now the company is expanding and they are sending some of us to Germany as well. Love to travel to new offices. It really helps the communication with other teams.


  5. "engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rakuten Kobo full-time

    Pros

    money
    environment is kinda ok, i guess

    Cons

    overtime , future of this ascpect


  6. "Great people, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rakuten Kobo full-time (More than a year)

    Pros

    Global opportunities, tech driven organisation, relaxed culture with great perks (long weekends in the summer, monthly Happy hour, bring your dog to work)

    Cons

    Oversight from Rakuten Japan can be a distraction, highly competitive market (being number 2 to Amazon),

    Advice to Management

    Speed up the pace for innovation and technology builds, do more Recruitment to drive up Awareness in the Toronto market, strive for more alignment at the Senior executive level


  7. "Review from a R&D Full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten Kobo full-time (Less than a year)

    Pros

    Overall the company gives good package: Good salary, full Health & Dental benefits, flexible work hours, 3 weeks vacation (4 weeks if you have worked for 5 years), gym discount, perks such as massage therapy, physiotherapy, etc. In addition, the company also offers stock options (though not a significant amount due to the vesting period) and annual bonus (which is not guaranteed). One of the best perk is the extra day off for each of the summer long weekend. This is by far one of the best perks at Kobo.

    Cons

    The salary area can still be better. There are many companies in Toronto area that offers similar perks as above, but with much higher salary.

    Advice to Management

    Turnover rate is still quite significant, which is pretty demoralizing.

  8. "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Rakuten Kobo full-time

    Pros

    Great people, weekly snacks, great benefits

    Cons

    No on-boarding for new hires, some people tend to look out for themselves to the detriment of others/compay.

    Rakuten Kobo Response

    Jun 5, 2017 – Employee Experience Team

    Thank you for your sharing your thoughts. We’re sorry your time with us was not the positive one we hope all our staff members will have. We strive to provide every new hire with a positive... More


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rakuten Kobo full-time

    Pros

    Great culture; helpful coworkers; open office space; dedication to quality; smart people; flexible hours; fair pay; limited office politics; training provided; ability to work from home sometimes.

    Cons

    Seems like the company and R&D dept. are still trying to find the right way to do things; company is not yet profitable

    Advice to Management

    Embarking on large projects with a single, long-term due date and a big-bang project launch is not the best way to go for software... hardware / devices, maybe, but not software features. It's obviously not working.

    Rakuten Kobo Response

    Apr 4, 2017 – Employee Experience Team

    Thanks for your insights. It’s always nice to hear when people think we’re doing well (so thanks for that!) but we also appreciate your feedback on how we can continue to improve. As you know... More


  10. Helpful (1)

    "Fast-paced and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing and Communications in Toronto, ON (Canada)
    Current Employee - Marketing and Communications in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten Kobo full-time (More than 3 years)

    Pros

    - Amazing company culture: monthly happy hour events, dog-friendly office, beautiful office space
    - Plenty of excitement: Seems like there is something exciting and new to work on every month (new M&As, territory expansions, device launches, media events, etc.)
    - Strong executive leadership: CEO and his team are great at communicating corporate goals/vision and are always available to chat. Smart, respectful and ambitious people.

    Cons

    - liberty village isn't the most exciting place to work
    - compensation is pretty good but could stand to improve

    Advice to Management

    - Continue to promote internally when possible
    - Look for more exciting synergies with parent company Rakuten and other Rakuten group companies around the world

    Rakuten Kobo Response

    Apr 4, 2017 – Employee Experience Team

    Many thanks for your comments, we are happy to hear that you’ve had a positive experience at Kobo so far! We’ll be sure to keep your advice in mind as we continue to find exciting ways to partner... More


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