Rakuten Reviews
Updated Jan 17, 2022
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Found 1,140 of over 1,929 reviews
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"Good people, nice office, free lunch" (in 186 reviews)
"There is enough work- life balance" (in 129 reviews)
"Can't say it has good work-life balance" (in 59 reviews)
"Relatively low salary for an IT company" (in 50 reviews)
Ratings by Demographics
This rating reflects the overall rating of Rakuten and is not affected by filters.
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- Rakuten Americas | Division of RakutenCurrent Employee, more than 1 year★★★★★
Pros
Impact, culture, work life balance, low ego. Little oversight from Japan.
Cons
Little stock granted to employees.
- Rakuten Americas | Division of RakutenFormer Employee, less than 1 year★★★★★
Pros
Free food, lots of perks, lots of parties
Cons
Too many parties! Not clear what the US value proposition is. Too much group think.
- Current Employee★★★★★
Pros
company is big and a lot of activities
Cons
mature company so there is no space for growth
- Rakuten Americas | Division of RakutenCurrent Employee, more than 3 years★★★★★
Pros
Very nice and professional people. The campus is very nice, food is great, and I love how clean and modern the space is.
Cons
additional paperwork with "Shugi" principles in yearly evaluations are overcomplicated and unnecessary.
- Former Employee, more than 5 years★★★★★
Pros
There are none to speak of
Cons
Office atmosphere is very political. Work culture is for recent graduates
- Current Employee★★★★★
Pros
Friendly co-workers and good leaders
Cons
I have no complaints with my position/company
- Rakuten Americas | Division of RakutenFormer Employee, more than 5 years★★★★★
Pros
flexibility, and good communications with supervisors
Cons
cliquey, insurance was not that great
- Current Employee★★★★★
Pros
All about diversity & inclusion. Many employee perks and resources.
Cons
Hard to grow in roles.
Continue reading - Rakuten Americas | Division of RakutenFormer Employee, more than 1 year★★★★★
Pros
free lunch, snacks, lounge areas
Cons
everything else; weekly mandatory meetings, top-down culture, micromanagements, lack of growth opportunities
- Current Employee★★★★★
Pros
Great culture and work life balance
Cons
A lot of org restructures
Rakuten Reviews FAQs
Rakuten has an overall rating of 3.5 out of 5, based on over 1,929 reviews left anonymously by employees. 64% of employees would recommend working at Rakuten to a friend and 55% have a positive outlook for the business. This rating has been stable over the past 12 months.
64% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Rakuten to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.
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