Rakuten Reviews

Updated Jan 13, 2021

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3.6
64%
Recommend to a Friend
77%
Approve of CEO
Rakuten CEO Amit Patel
Amit Patel
12 Ratings
Pros
  • "free lunch, nice people, nice work life balance(in 167 reviews)

  • "Great work life balance just the right amount of pressure(in 93 reviews)

Cons
  • "Morning meeting, Asakai, held every monday(in 37 reviews)

  • "Low salary compared to another company(in 35 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead QA Engineer in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rakuten full-time

    Pros

    Good company to work for

    Cons

    Little opportunity for professional growth

  2. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Software Engineer (ASE) in Doe Run, MO
    Recommends
    Positive Outlook

    I have been working at Rakuten full-time for more than a year

    Pros

    Very good salary pay here

    Cons

    None I could find here

    Continue reading

  3. Helpful (1)

    "My time at Rakuten"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rakuten full-time

    Pros

    Good team culture and company perks

    Cons

    Poor management and leadership, limited opportunity for growth.

  4. Helpful (5)

    "Management is Power Hungry"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Rakuten full-time for more than a year

    Pros

    Free lunches and snacks Onsite gym

    Cons

    Executives forget about entry level workers Micro managing is insane

    Continue reading
  5. Helpful (5)

    "Toxic work environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Rakuten full-time for less than a year

    Pros

    Overtime, some good people, good location.

    Cons

    harassment, bullying, unorganized, people only looking out for themselves, not team players.

    Continue reading
  6. COVID-19

    "Great Company with great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten full-time for more than 5 years

    Pros

    Huge number of interesting projects. Excellent support and stability during Covid-19.

    Cons

    Mandatory Monday easy (as for me) morning meeting

  7. Helpful (8)

    "Terrible, soul crushing, a place where hope dies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Scientist in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Rakuten full-time for more than 5 years

    Pros

    Good food, maybe travel to Japan

    Cons

    soul crushing, borderline harassment from mediocre managers. Rampant nepotism. Zero attention to innovation and creativity, they talk about diversity but they really don't care. Your boss is allowed to sabotage your work.

    Continue reading
  8. Helpful (1)

    "Great company"

    5.0
    Former Employee - Senior Business Analyst in Midvale, UT

    I worked at Rakuten full-time

    Pros

    Great team and excellent worklife balance

    Cons

    Some team members were destructive

  9. COVID-19
    Helpful (2)

    "During Covid"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten full-time for more than a year

    Pros

    Educational Consultant to help with our children's Homeschooling. Mental Health counselors and webinars to help maintain our well being. No Layoffs, Furloughs, reduce in pay Great Webinars that are teaching us to be a better workforce remotely.

    Cons

    Nothing Negative from me. I love this company.

    Continue reading
  10. Helpful (3)

    "Good company, but a lot of cons..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    I have been working at Rakuten full-time for more than 5 years

    Pros

    Good culture. Good place to work. Great perks

    Cons

    Salaries are on lower end, as compared to market. Declining benefits. Management is not very interested in your personal growth. Mid year/yearly reviews are only one way, and most of the time your bonus is decided by higher management in your team, which sometimes leads to favoritism

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